A new bank setting up in Kenya is looking fill the following positions in retail.
Product Officer – Retail Assets
Division: Retail Banking
Department/Unit: Retail Assets
Job Grade: Executive Trainee – Assistant Manager
Job Objectives:
To originate and consummate retail asset finance transactions to both individuals and corporate bodies.
Identify eligible candidates for these products and monitor the performance of such facilities to secure the banks risk assets.
Duties & Responsibilities:
- Implement marketing strategies for retail asset finance (RAF) business.
- Analyse the environment with a view to segmenting customer base, in order to provide targeted value proposition to ensure optimal gains for all parties.
- Monitor performance of RAF products periodically in line with business performance frame works.
- Develop and manage new RAF products and service plans, business plans and budgets.
- Review and recommend on RAF related charges periodically to maintain profitability while ensuring competitiveness.
- Foster meaningful relationships with key internal customers.
- Keep up to date with all regulations governing the retail assets industry that affect the RAF business to ensure compliance.
Job Requirements
Educational:
University degree in a business related discipline
Preferably with a post graduate degree
Experience:
- A sound understanding of the automotive industry.
- Minimum of 2 years experience within the banking industry preferably product management
- Experience in the development of tactical product plans
- Experience in product design and development
- Experience in product marketing
- An understanding of lending and risk principles and behaviours would be beneficial
Key Competency Requirements
- Keen sales focus and ability.
- Strong analytical skills.
- Strong customer focus and service delivery orientation.
- Strong communication and interpersonal skills
- Team player, able to work with individuals in various functions.
- Sound financial statement analysis skills
- Computer literate (MS Office and specifically Excel)
- Ability to protect the Bank’s and customer’s interest at the same time.
Reporting Relationships
Supervisor:
Head, Retail Assets
Product Development Officer
Supervisor:
Head, Retail Assets
Product Development Officer
Division: Retail Banking
Department/Unit: Products And Business Intelligence (Mis)
Job Grade: Executive Trainee – Assistant Manager
Job Objectives:
- To successfully take a product from concept to commercialization.
- To institute and manage a structured process for new product development and roll-out within the retail banking segment.
- Responsible for identifying variances across existing products, thereby ensuring alignment with customer needs, customer value propositions and product performance.
Duties & Responsibilities:
- Identify market segments and develop value propositions for these distinct groups.
- Monitor and manage liability products sales and marketing campaigns as and when they come up.
- Conduct continuous analysis of sales performance and proffer ways to improve where necessary.
- Implement a pricing methodology and parameters for customer and product segments.
- Identify new product opportunities and participate in the implementation.
- Identify and build relationships with strategic alliances to fast-track the achievement of the bank’s personal segments and product strategies at optimal costs and efficiency levels.
- Take ownership of all segments (customer and product) and ensure successful completion within the planned time lines and enable and manage all stakeholders on which projects are dependent.
- Routinely scan the market to ensure awareness of competitor and market activities around segments and products and develop appropriate responses as when required.
- Train respective banking segments and product support prior to launch on any product.
- Ensure effective tracking, monitoring and dissemination of sales information in timely and accurate manner.
- Research and analyse the marketing environment to identify liability products gaps.
Job Requirements
Educational:
University degree in a marketing related discipline
Experience:
University degree in a marketing related discipline
Experience:
- A sound understanding of the financial industry and money markets
- Minimum 2 years experience within the banking industry preferably product management
- Experience in the development of tactical product plans
- Experience in product design and development
- Experience in product marketing
Key Competency Requirements
- Energetic
- Creative and conceptual thinking
- Excellent analytical skills
- A strong customer focus.
- Result focus
- Ability to manage change and balance a number of sales streams with conflicting and sometimes competing interests
- Strong communication and interpersonal skills
- A team player who is able to work with various functions through relationships.
- Numerate, with the ability to do financial modelling
- Sound knowledge of economics and finance
- Project management skills
- Computer literate (MS Office and specifically Excel)
Reporting Relationships
Supervisor:
Head, Product & Business Intelligence (MIS)
Product Officer - Channels
Supervisor:
Head, Product & Business Intelligence (MIS)
Product Officer - Channels
Division: Retail Banking
Department/Unit: Products and Business Intelligence
Job Grade: Executive Trainee – Assistant Manager
Job Objectives:
Responsible for planning and development of new/current areas of products and services touch points.
Accountable for generating revenue from these channels by coordinating with cross functional teams to execute go-to-market strategies.
Duties & Responsibilities:
- Monitor and manage optimal retail channels framework (capacity, quality, reach) and structure retail channels for online product and services etc.
- Identify new markets and opportunities, develop programs & campaigns to increase retail cards sales and channels capacity to sustain growth targets
- Support programs/initiatives for cards and channels sales readiness and capabilities
- Implement sales and business development strategies to grow card volumes and help channel partners achieve their targets
- Manage partner relationship with global card brands.
- Performance monitoring of all channel uptime and product functionality
- Execution of periodic marketing campaigns and product (cards and channels) promotions in strategically critical regions/ renowned and or emerging retail markets with a view to boosting the image of Keystone Bank on all channel platforms
Key Performance Indicators
- Customer satisfaction/compliant levels
- System uptime/downtime
- Channel subscription rate
- Team development / training
Others:
Interdepartmental coordination and team work
Job Requirements
Educational:
Good first degree from a reputable university
Experience:
Interdepartmental coordination and team work
Job Requirements
Educational:
Good first degree from a reputable university
Experience:
- A sound understanding of the operations of a financial institution, preferably a bank.
- Minimum of 2 years experience in the banking industry, with at experience in e-channels and operations.
- Experience in the development of distribution plans.
Key Competency Requirements
- Creative and conceptual thinking
- Excellent analytical skills
- Strong customer focus.
- Result focus
- Accuracy and attention to detail
- Self driven with a high degree of initiative
- Strong communication and interpersonal skills
- Team player, able to work with various functions through relationships.
- Excellent computer literacy (MS Office)
- Good organisational skills
- Ability to work under pressure and to deadlines
- Excellent administrative skills
Reporting Relationships
Supervisor:
Head, Products and Business Intelligence
Please log on to our website: www.kimberly-ryan.net to apply.
Supervisor:
Head, Products and Business Intelligence
Please log on to our website: www.kimberly-ryan.net to apply.
