Change Management Trainer Job in Nairobi Kenya

Position: Change Management Trainer

Location: Nairobi

Experience:

BSc Degree, MBA preferred

Excellent organizational and communication skills.

Five or more years of relevant experience in Change Management roles.

Roles and responsibilities:

• Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
• Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Support the execution of plans by employee-facing managers and business leaders.
• Be an active and visible coach to executives leaders who are change sponsors.
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Create and enable reinforcement mechanisms and celebrations of success.
• Work with project teams to integrate change management activities into the overall project plan.

Points of focus:

• Defining and developing the strategy to gathering, validating and ensuring effective deployment of customer requirements for changes in systems, policies and processes.
• Taking the lead in the creation or revision of existing training materials.
• The management and appropriate communication of Change Management planning.
• The building and deployment of appropriate internal capabilities, Change Management programs and on-going customer support
• The appropriate handling of customer concerns with complete documentation of resolutions

Skills and qualifications:

• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles and methodologies (example: Prosci certification)
• Familiarity with project management approaches, tools and phases of the project lifecycle.
• Exceptional communication skills – both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Strong analytic and decision making abilities.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.
• Experience with large-scale organizational change effort.
• Previous change management experience is a plus.

If qualified, kindly mail your applications to africajobs@dhanushinfotech.com

For more information about us, kindly visit our website at www.dhanushinfotech.com