Client Operator

Client Operator 
 

Based in Nairobi and reporting to the Client Operations Manager, the successful candidate will be responsible for:

• Provide quality customer service and facilitate import of client cargo
• Receive client documentation and ensure it is correct and complete
• Follow up with clients for missing or required documentation
• Follow up on the status of consignments and keep clients updated
• Record client complains and initiate corrective actions to ensure their needs are met
• Obtain the required authority from credit control department to pay disbursements
• Follow up with the clients to ensure settlement of amounts as per the invoice
• Notify the legal department of damages and potential claims
• Inform clients when there are additional charges incurred during clearance, ensure the same and the correspondence maintained on file for our records
• Ensure all collections are made from cash clients before delivery is made

Qualifications

• Diploma in clearing and forwarding
• Knowledge of KENTRADE single window system
• 2 years’ in a similar role

Qualified candidates should forward their CVs to cvs@careerdirections.co.ke indicating the position applying for by 27th January 2015

Shipping Officer

Chai Trading Company Limited is a wholly owned subsidiary Company of Kenya Tea Development Agency (Holdings) Ltd (KTDA) located in Mombasa. 

We are a logistics and trading company specializing in warehousing, freight forwarding to both local and international destinations and global tea trade. 

We are looking for an experienced professional to fill the following position:
 

Shipping Officer

The successful candidate will be required to ensure efficiency in documentation and dispatch of products to different destinations, quality service to customers and safe custody of accountable documents.  

He/She will be expected to discharge the following key responsibilities among others:

• Co-ordinate and direct all shipping activities as per the company policies and procedures
• verifying shipping documents before dispatching to users
• obtaining required licenses for shipping operations
• Oversee smooth running of exports:- obtain shipping instructions from clients, book space in vessels, liaise with private warehouses on shipments, consolidate teas in the stuffing base, facilitate prompt collection of containers for stuffing, organize container inspection and handle all shipping correspondence
• ensuring timely delivery of products to customers as per approved instructions
• Oversee prompt clearance of imports from port
• Co-ordinate local transport and warehousing, delivery to the customer and processing of payment for contractors
• Oversee CTCL operations, facilitation of blending and packing requirements
• Prepare and dispatch prompt cargo status reports to clients
• Prepare and promptly submit weekly, monthly and quarterly reports of activities
• Build and maintain collaborative relation with client, potential partners, regulatory bodies and all other stake holders
• Prompt attendance to clients queries and claims
• Any other duties which may be allocated by the management

Qualifications / Skills / Experience

• Bachelors Degree, preferably B.Com/BA
• Postgraduate Diploma in Shipping, Clearing & Forwarding and Warehousing
• Proficiency in computer application packages
• Conversant with Customs Simba and KWATOs systems
• At least 5 years experience in a similar job position
• Possess excellent transferable skills with demonstrable record of achievement in past roles
• Ability to manage and deliver all services within a defined time frame
• Consummate team player and goal oriented strategist

How to Apply 

If you meet the above requirements, please submit a written application, and attach a detailed C.V. stating your age, qualifications, experience and present position.  

Applications to be addressed to: - 

Managing Director
Chai Trading Company Ltd
P O Box 93324-80102
Mombasa, Kenya

Email: info@chaitrading.com

Only short listed candidates will be contacted. 

To be received not later than 15th June 2015

Commercial Executive (Shipping) Job in Mombasa Kenya

A reputable shipping agency desires to recruit a resourceful and open minded Commercial Executive to be based in Mombasa.

The incumbent will be required to lead and develop business for the company

Reporting to the Commercial Director, the candidate will be responsible for day to day vessel management including all associated documentation for customs purposes and organizing any services required whilst vessels are in port.

Developing and building on existing and new commercial relationships with shipping lines and importers/exporters will be critical to the success of this role.

To be successful the candidate needs to have at least 2 years experience in the shipping industry. With the ability to negotiate, secure and manage new business opportunities you must have excellent communication and presentation skills.

Must possess a ‘can do attitude’ and be able to hit the ground running.

The candidate must be a holder of at least a diploma in maritime/freight management BUT experience is paramount. Bachelors degree and ICS qualifications will add value to your application.

Send your cover letter and CV indicating your levels of education and experience as well as EXPECTED salary to geslogisticsltd@outlook.com on or before 25.04.2013

Only shortlisted candidates will be contacted.