Sales Manager
10 Positions
Location: Nairobi, Western, Nyanza, Central Regions (Candidates from these regions are encouraged to apply)
Job Purpose/Summary
The main aim and purpose
of the role is to ensure the distribution channels are supported
effectively and efficiently; liaising with the back office on matters
arising in the distribution channel, communicating on all matters
affecting the channel, ensure resources and budget/expense control is
allocated appropriately.
This role also has accountability for building high performance culture for distribution support unit.
The Sales Manager will
manage a team of not less than 20 employees (Personal Financial
Advisors) and will report the Channel Head / Regional Sales Manager.
Deliverables
Sales/Productivity
- Manages sales and expense budget for a sales team in a branch against target.
- Identifies & creates coordinated sales opportunities.
Compliance
- Ensures compliance to process & procedures to minimise business risk.
- Ensures delivery of customer value.
Marketing
- Responsible for distribution strategy of products within a branch.
- Accountable for local marketing.
Relationship Building
- Responsible for external networking & relationship building with key door openers.
Team Effectiveness
- Individually accountable for staff time, tasks and output quality, for periods up to one year.
- Balances own priorities with directing and motivating others.
- Plans & assigns work over periods of up to 1 year.
- Guides and directs staff to achieve operational excellence standards.
- Creates a climate for optimal performance.
- Manages performance.
- Selects potential staff to sustain customer/client service delivery.
Key Competencies
Gaining Commitment
- Using appropriate interpersonal styles and communication techniques to gain acceptance of ideas or plans; adapting one's own style to accommodate the target audience.
Technical Knowledge
- Having achieved a competent level of technical knowledge, related to a specific role
Client Focus
- Exceeding client needs, building inspiring relationships, and taking responsibility for client experience
Thinking Skills
- The ability to perceive, interpret and translate information (stimuli) in order to competently perform processes and tasks at various levels of complexity within the organisation. It also includes the ability to apply analytical, integrative, lateral or systemic thinking depending on the task at hand.
Decision Making
- The ability to make balanced and sound recommendations and decisions, by understanding issues and problems, evaluating the consequences of alternative solutions and to select the most appropriate alternative.
Initiating Action
- Taking prompt action to accomplish objectives; pushing beyond the boundaries and being proactive
Sales Ability
- Develop approaches that best position products, services and financial advice to prospective clients to illustrate the customer value proposition. This leads to proper closure of the sales / financial advice intervention.
Aligning Performance for Success
- Planning, supporting and guiding/coaching others by focussing them on the accomplishment of work objectives through active performance management and development. This is done to enhance and strengthen their respective skills and abilities that they can fulfil current and future responsibilities more efficiently
Key Performance Indicators (KPIs )
Sales/Productivity - 60%
- Manages sales and expense budget for a sales team in a branch against target.
- Identifies & creates coordinated sales opportunities.
Compliance - 5%
- Ensures compliance to process & procedures to minimise business risk.
- Ensures delivery of customer value.
Marketing - 5%
- Responsible for distribution strategy of products within a branch.
- Accountable for local marketing
Team Effectiveness - 25%
- Plans & assigns work over periods of up to 1 year.
- Balances own priorities with directing and motivating others.
- Individually accountable for staff time, tasks and output quality, for periods up to one year.
- Guides and directs staff to achieve operational excellence standard by creating a conducive climate for optimal performance.
- Manages performance.
- Selects potential staff to sustain customer/client service delivery.
- Individually accountable for staff time, tasks and output quality, for periods up to one year
Required Qualifications
- Bachelor’s degree in Business Administration/Management, Marketing option or equivalent professional qualification
- Minimum of 2 to 3 years’ experience in sales
- Knowledge of insurance industry with strong thinking skills and understanding of the market
- High standard of written and verbal communication, close attention to detail, leadership skills and good team player.
How to apply:
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of
your updated resume, and your current salary and benefits package to
info@dorbe-leit.co.ke before close of business 19th April 2013.
Only successful candidates will be contacted.
