Rider / Driver

Position: Rider / Driver

Department: Delivery

Supervised by: Store & dispatch coordinator

Supervises: Operations manager

Job Objective / Summary

To deliver customers’ goods in a timely and efficient manner while giving excellent customer service.

Duties and Responsibilities

• Collective and individual responsibility of company resources and assets i.e. stocks, stocks in trade, furniture and computers.
• To deliver customers’ orders in line with customer’s instructions, stores and dispatch cocoordinator’s instructions in a timely manner with excellent customer service.
• Ensure that goods reaching the customer are in the exact quantity and quality issued and are not broken.
• Ensure safety of customers’ goods during delivery and on time delivery.
• Ensure that the company’s motor cycle/vehicle is safe and avoid unnecessary arrests by observing correct road user regulations and Highway Code while on the road.
• Ensure proper use of City Council parking.
• Collect company cash, cheques and quotations from customers and presenting them to accounts.
• Ensuring safety of stock when handling them and also be held responsible for all the stocks that are under your care.
• Listen to customer complaint and report the same to the sales team/management.
• Putting in writing customers feedback, complain and forward it to the management for appropriate action to be taken.
• Ensure the company motor cycle assigned to you is clean, has valid licenses, is fueled and serviced on time and is used as per the laid down company policies and procedures.
• Ensure that all safety gadgets are worn when delivering goods to customers.
• Any other duties assigned by the management.

Jobholder’s responsibility over assets

The jobholder is responsible for cost savings in all aspects of bike expenses (fuel), company cash/cheques and customer goods.

The qualified candidates should send their CVs to recruitment@workforceassociates.net on or before 25th Oct 2011