Graduate Trainers to teach End User Programs

 Institute of Advanced Technology (IAT) is a leading ICT & Business training academic institution with branches in Nairobi, Nakuru & Mombasa, and it seeks to recruit Graduate Trainers to teach our End User Programs.
 

Get connected to an Exciting career.

The Ideal candidate must hold a degree in Computer Science/Business /Education.
 

This person must also be able to demonstrate the following attributes, among others:

• Maturity & Integrity
• Self Motivation with a desire to develop a strong IT based career
• Excellent Communication & interpersonal skills
• Flexibility; can work on weekends (Sat & Sun) and early morning hours
• Ability to work responsibly under minimum supervision and under pressure
• Able to work in any of our branches - in Nairobi, Nakuru or Mombasa
• Have a keen interest in teaching first time IT students

Only those who meet the above criteria should send their applications to:  

The HR Department, 

Institute of Advanced Technology, 

P.O. Box 165, 00618 

Ruaraka, Nairobi 

or email hrd@symphony.co.ke  to reach us on or before 5:00p.m on Friday 13th July 2012. 

Applicants must call HR on Wednesday 18th July 2012 to confirm short listing on Tel. (020)2308872 / 0725867519

French Recruitment Specialist

French Recruitment Specialist
Job Scope: 30 days

1. Support in the recruitment of staff to include review and analysis of applications for all the positions advertised.

2. Shortlist and Screen candidates, whilst working closely with management to prepare oral interview questions and related tools in both English and French in preparation for the interview.

3. The consultant is expected to:

• produce a written interview report in both English and French.
• Prepare an overall report for the period of consultancy
• Prepare and participate in a debriefing exercise with management and other relevant staff in order to share useful lessons learnt for improvements in the future.
• Advice management on any matter related to the recruitment as maybe required.

Qualifications

• A Masters degree in Law, Social Sciences, Business Management and Administration, etc with ten (10) years of practical experience in similar assignment for the Team Leader.
• Expertise in Recruitment of Personnel
• Excellent Report Writing skills
• Fluent in English and French or Portuguese
• Travel required

Apply at www.kimberly-ryan.net

IS Helpdesk

Job Title: IS Helpdesk   

Incumbent: Supervisor/Manager’s 

Title:  IS Director

Essential Job Responsibilities:

• First level of business interaction
• Communication & Escalation Management
• Follow-up’s & Issue closure coordination with internal team
• Remedy Management & ticket allocation
• Remedy Daily Reporting
• L1 Documentation
• 9x6 Mon-Fri Support First level of support (Min 40% of total monthly tkt)
• Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
• Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced Engineer.
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Identify and learn appropriate software and hardware used and supported by the company.
• Perform hands-on fixes at the desktop level
• Test fixes to ensure problem has been adequately resolved.
• Perform post-resolution follow-ups to help requests.
• Work with regional Production Delivery lead of Africa to drive helpdesk improvement initiatives.

Job profile:

• MS Office application (like Word, XL, Adobe, Visio, Project etc)
• Dell Hardware installation and trouble shooting
• Printer Installation Installation/configuration & trouble shooting
• Know how about Patches scripts implementation & technology
• Antivirus (Symantec)
• Exchange 2003/2007
• Windows 2003 Server
• Windows XP/Vista
• MS Outlook
• LANDESK, ALTIRIS
• Fair knowledge about WAN/LAN
• Trouble shooting for network cabling
• Backup operations
• Desktop and Notebooks setup and daily management
• IT Policy development, Administration and management in conjunction with internal processes
• Microsoft Patches Administration and management on the client systems
• Management of changes across business, Technology and process boundaries in conjunction with internal processes
• Warranty Management as an escalation to third party vendors
• Ensure the reports are generated and sent to appropriate personnel – These include trend analysis and health check reports

Qualifications

• Educated to minimum bachelors degree level ideally in computer related subject - from a recognised University
• Ability to Manage Data
• Minimum 2 years experience

The job is on one year contract.

Apply at www.kimberly-ryan.net

Regional Bakery Plant Manager

Job Title: Regional Bakery Plant Manager
 

Reporting Relationship:.
 

This position holder reports to the COO, has the responsibility to manage a minimum of 4 Bakery Managers within a business region

 
Purpose of the Job:
 

Responsible for growing the brand in a specific region and to ensure that the businesses being managed are profitable ventures and that the brand is more efficient and adequately focused on customer satisfaction and quality products.
  
Duties & Responsibilities
 

Management

• Ensure protection of the company’s working capital at all times
• Responsible for managing company assets in assigned location, ensuring maximum up time from all assets and delivery of desired ROCE

Operations:

• Ensure that the business operates at a given Gross Profit % level
• Control operating costs such that the business operates effectively, whilst complying with quality and service levels required by the company.

Compliance:

• Ensure adherence to brand standards as established by the company in respect of product recipe, quality,  processes, and cleanliness

Marketing

• Work with the team to defend the market share of products within assigned territories, whilst also ensuring exceptional customer satisfaction and product/brand acceptance
• Coordination of customer management and development/maintenance  of distribution channels aimed at ensuring 100% year round product availability 
• Expand the business frontiers within the region/territory and seek to develop new locations or sites as revenue streams

Reporting

• Responsible for prompt and accurate reporting within his business location - (Monthly  Reporting Sheet (MRS)  to the COO, Business Analyst and Audit Department)
• Ensure full compliance with Oracle processes as defined for the business – Full update on all OM and OPM transactions, ensuring the accuracy and completeness of data on – line real time.
• Ensure reporting deadline for all documentations (financial and non-financials) are met

Inventory Management

• In cooperation with the Bakery Manager, Plans and coordinate inventory levels required in the business to ensure seamless production schedule and availability of production inputs at all times
• Ensure full compliance with the company’s Inventory Management policy in his business

Team Leadership & People Management

• Responsible for managing, coaching, training  and development of all employees within the region
• Work with HR to assure right manning levels within his business and guarantee staff productivity
• Manage performance of direct reports through an objective Performance Monitoring framework

Finance and Administration:

•  “Own” the data in the financial statements  for his region completely.
• Monitor and investigate significant variances (both to budget as well as historically) in the profit & loss account, the balance sheet and the cash flow statement – review all summary data thoroughly

Candidate: 

• Candidate should have the capacity to function in a performance driven environment, possess good interpersonal, planning and people management skills.
• Ideal candidate must have the capacity to take crucial decisions, when necessary, coach and  develop  associates in the business and transfer knowledge to direct reports
• Must be experienced in managing a semi automated or fully automated bakery plant.

Contract Nature
 

Fixed Term Contract renewable after an initial one year excellent performance record.

Salary: 
 

Annual Fixed Salary: Competitive
 

Variable Income: % of Annual Fixed Income. This is tied to achievement of defined objectives:

Benefits & Perks:

• Assigned official car + driver
• Medical Coverage for employee and family up to a maximum of 2 children and under 18 years of age
• Fully expensed accommodation
• Annual return economy class tickets for holiday covering , employee, spouse and a maximum of 2 children
• 20 working days of annual holiday

Knowledge: Qualification & Experience

• The ideal candidate must have a first degree in Food Technology/Engineering with a working knowledge of financials and marketing
• Minimum of 12 years experience, 5 of which must have been spent managing a multi site bakery plants business with total daily production capacity of 100,000 loaves

Required Skills

• Candidate must be fluent in English ( written and oral)
• Proficiency in the use of Microsoft application packages: Excel, Word, Power point
• Experience in an ERP driven manufacturing environment is an added advantage

Apply at www.kimberly-ryan.net