Background
RwandAir, established in 2002 is the National Carrier for the Republic of Rwanda. Considering that Rwanda is a land locked country, RwandAir was created as a means of connecting the country to the outside world to facilitate and promote investment and tourism.
Indeed RwandAir mission statement is “to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment.” The majority share holding of the company is the Government of Rwanda.
From inception, the airline operated wet leased aircrafts from other airlines. However, in the more recent past, the shareholders of RwandAir decided to make RwandAir a robust airline with its own aircrafts.
Indeed in December 2009, the Government purchased two used CPJ-200. In the same month, RwandAir signed a contract with The Boeing Company for the purchase of two new B737-800NGs which were delivered in August and October 2011 respectively.
In June and August 2010; RwandAir took delivery of two B737-500 on a dry lease basis from GECAS. In addition to this fleet, RwandAir ¡s currently operating a Dash 8-100 wet lease.
The airline is currently in discussions to further increase its fleet and expand its routes in Africa and beyond.
In line with these recent developments and expansion, RwandAir is interested in hiring hands-on industry experts to fill leadership positions at Rwandair in order to support management at all levels in realizing its Vision and Mission and ensure smooth on job training of in-house staff and seamless capacity building.
The successful candidates will ensure a well and professionally run airline that will ensure safe and reliable services while ensuring a fair return on investment.
RwandAir recognizes the importance of the Capacity building in running an airline and in achieving this goal
1. Revenue Management and Pricing Manager
Reporting to General Manager Commercial
Key tasks
- Defines the revenue management and pricing strategy
- Establishes the yield target
- Set the fare structure and pricing points
- Design inventory management process
- Structure the revenue management team and processes
- Choose basis revenue management forecasting and optimisation tools where necessary
Authorities
- Pricing
- Fare structure
- Yield target by network, market and route
Accountabilities
- Link network, sales, finance and revenue management in the drive for yield
- Fare filing with ATPCO
- Meeting yield target through managing flight profiles, key events and revenue maximisation opportunities
Required skills
- Forecasting and yield optimisation skills
- Advanced excel, pivot tables etc
- Structured, comfortable with complex, detailed analysis
- Scenario modelling
- Financial brain
- Openness
- Accuracy
- Integrity
Required Experience and Education
- Min. 7-10 years of relevant experience in pricing, forecasting and yield management
- Existing airline experience is desirable but relevant experience in hotels and car rental may be acceptable
- Bachelor degree in business or mathematics is essential
2. Manager: Network Planning & Schedules Management
Reporting to General Manager Commercial
Key Tasks
- Defines the airline production plan based on market potential analysis including O&D market segmentation
- Detailed route by route network plan with marginal contribution and route profitability analysis
- Development and loading of schedules by season and their optimisation
- Identify slot requirements
- Identify bilateral authority approval requirements
- Identify charter opportunities
- Develop and validate fleet plan and entry into service schedule
- Tracking competition activity
- Developing alliance strategy and managing codeshares, interlines and SPAs
Authorities
- Network plan
- Vendor selection
Accountabilities
- Network and fleet plan
- Winter and summer schedule
- OAG schedule filing
- Slot approval
Required Skills
- Scheduling system skills
- Advanced excel, pivot tables etc
- Airline operations know how
- Structured, comfortable with complex, detailed analysis
- Scenario modelling
- Financial brain
- Openness
- Accuracy
- Integrity
Required Experience and Education
- Min. 7-10 years of relevant experience in network and fleet planning
- Existing airline experience is essential
- Bachelor degree in business or mathematics is essential
3. Marketing Manager
Reporting to General Manager Commercial
Key tasks
- Develop the corporate identity and brand of RwandAir
- Track and manage customer perception of the RwandAir brand
- Manage advertising campaigns
- Define hard product and service concepts
- Actively develop proactive approach to managing customer relations in the frontline, via the website and via social media
- Identify most valued customers and develop a FFP offer and CRM approach and data warehouse that enables RwandAir to prosper through loyalty Authorities
- Use of third parties to support brand, advertising and product development
- Relationship with Skytrax
- FFP technology and platform
Accountabilities
- Measurement of brand awareness and customer satisfaction
- Advertising campaigns
- On time product development
- Loyalty program
- Customer satisfaction survey
Required skills
- Marketing
- CRM
- Contract negotiation and management
- Market analysis
- Creativity
- Writing and business plans
- IT awareness
- Relationship building skills with creatives
- Track record of new business development
- Accuracy
- Team player
Required experience and Education
- Min. 5 years of relevant experience in technology, marketing or CRM development, requiring some exposure to working on brand development and ideally a FFP
- Existing airline experience is highly desirable.
- Bachelor degree in marketing. Master’s degree in the field is an added advantage.
Interested individuals, who meet the conditions, should submit their application letters addressed to Senior Manager, Human Resources, notarized copy of certificate or diploma together with their current CV’S and copy of ID to the address below not later than 22nd May, 2012 at 16:00 pm.
The Senior Manager Human Resources;
RwandAir
Kigali International Airport
P.O. Box 7275 Kigali -Rwanda
Only Shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer
