East African Business Council - Membership Development Manager - Arusha, Tanzania

The EABC, the regional apex body for private sector associations and corporate members, was founded in 1997 and now has 157 members.

EABC’s mission is to represent and promote the interests of the EAC business community; provide value added services that create new business opportunities, enhance global competitiveness of EAC businesses, and actively influence government policies to improve the business environment.

EABC has positioned itself as a privileged policy dialogue partner and now aims to build on its achievements by recruiting a Membership Development Manager

To be based at the EABC Offices in Arusha, Tanzania, the Membership Development Manager will have the following key responsibilities:

Key Responsibilities:

Reporting to the Executive Director, the Membership Development Manager will have the overall responsibility to develop and implement a comprehensive membership strategy aimed at membership recruitment and retention, complemented by membership services that add value and allow revenue generation to grow the Council for the benefit of all Members.

The Membership Manager will be responsible for 3 broad areas:

Lead in Membership Development:

• Develop clear membership recruitment and retention strategies; complete with annual action plans.
• Achieve specific annual revenue goals from membership
• Annually grow the number of Members by a specific target per each membership category
• Maintain a comprehensive and updated list of EABC Members, complete with all key contact persons and brief of the Member sector/s of operation.
• Develop and maintain a database of all business associations in the EAC Region, including non EABC Members.
• Carry out periodic membership categories’ review

Lead in Membership Services:

• Ensure continued mandate from Members and positive member experience through the creation and implementation of a successful membership services program
• Working with relevant departments, manage Members inquiries, ensuring their issues are resolved in a timely manner; and communicate up-to-date Member Services knowledge.
• Continuously review the existing benefits of Membership while ensuring that Members’ feedback is captured and considered as appropriate.
• Work closely with relevant departments to develop members as active participants in programmatic initiatives, including PPDs, business forums/trade fairs and Conferences, among others.
• Support the Policy and Advocacy department by working with members to identify issues for inclusion in regional advocacy agenda and input into position papers as need be.

Lead in Marketing:

• Develop and implement a marketing strategy aimed at enhancing EABC visibility and corporate image to Members and stakeholders.
• Working with the relevant departments, ensure a steady flow of relevant marketing material, including but not limited to the EA Business Directory, the quarterly magazine, the Business Guides, the electronic newsletter, among others
• Develop, implement and manage member recognition programmes
• Working closely with relevant departments, analyse membership campaigns and formulating future campaigns based on previous success and failures
• Prepare and manage the membership department Workplan and budget
• Perform any other duties relevant to the successful implementation of EABC programs that may be as assigned by the management.

Required Competencies & Qualifications:

In order to perform the required tasks effectively, the candidate should have the following key competences:

Marketing, advocacy and networking: ability to inspire and motivate prospective members. You should be an energetic, creative, outgoing, person, with a ‘can do’ attitude; a persuasive negotiator, able to communicate EABC’s value proposition to members and stakeholders.

Planning & Organization: including developing clear goals that are consistent with agreed organisational objectives; identifying priority activities and assignments; and is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Working with others - Able to establish and maintain effective working relationships with Members, other departments and EABC Stakeholders.

Communication - Excellent writing and speaking ability and strong interpersonal skills necessary.

Teamwork: - A team player, who works collaboratively with colleagues to achieve EABC’s Objectives. Ability to work in a multicultural environment with diverse groups of stakeholders.

Qualifications:

Academic and Professional background: - An degree in Marketing, Social Sciences, Business administration or any other any other relevant field is required.

Work Experience: - A minimum of three years progressive experience working with companies, either in Membership support, marketing, selling or advocacy is required. Knowledge of the EAC integration issues, the EABC and private sector priorities are a must. Experience working with Business Membership Organisations is a key asset.

IT Skills: - IT literate: Familiar with using the Microsoft Office, databases, spreadsheets, and web applications including email, e-marketing, s-surveys, e-discussion groups, etc

Languages: - English is the main EAC working language. Fluency in oral and written English is required. Knowledge of French and Kiswahili will be an added advantage.

Nationality: - This position is only open to nationals of EAC Partner States – Burundi, Kenya, Rwanda, Tanzania and Uganda.

How to Apply

Applicants should submit their application, clearing indicating how they meet the requirements of the position, plus a detailed CV, stating their current position, remuneration, email and telephone contacts and 3 references

Your application should be sent via email to recruitment@eabc-online.com; to reach EABC by Friday, 27th January 2012. Interviews for the position will be held on Thursday, 9th February 2012. Only shortlisted candidates will be contacted for interviews.

EABC is an equal opportunity employer. Recruitment is done on merit and with no regard to one’s nationality, age, colour, gender, marital status, sexual orientation, disability or impairment, race or creed

East African Business Council Communications Officer - Arusha, Tanzania

The EABC, the regional apex body for private sector associations and corporate members, was founded in 1997 and now has 157 members.

EABC’s mission is to represent and promote the interests of the EAC business community; provide value added services that create new business opportunities, enhance global competitiveness of EAC businesses, and actively influence government policies to improve the business environment.

EABC has positioned itself as a privileged policy dialogue partner and now aims to build on its achievements by recruiting a Communications Officer.

To be based at the EABC Offices in Arusha, Tanzania, the Communication Officer will have the following key responsibilities:

Key Responsibilities:

Reporting to the Executive Director, the Communications Officer will have the overall responsibility of spearheading the implementation of EABC’s Communication Strategy and coordinating all media and communication activities.

Specifically, the Communications Officer will undertake the following:

1. Lead in all Media Communication:

• Develop and maintain strong working relationships with the media, including local and regional newspapers, leading trade magazines, radio and TV in all the 5 EAC Partner States
• Arrange media briefings, photography and media attendance at EABC events.
• Develop social media content as necessary
• Track, measure and report media coverage and earned media results to internal and external stakeholders through all sources including
• Assist in coordinating all external PR activities as appropriate.
• Organise the annual Media Summit and EAC Media Awards in collaboration with EAC Secretariat
• Develop media training programs

2. Lead in all Member Communication:

• Working with the Policy and Advocacy department, write, proof and/or edit copy for any Policy and trade briefs, articles, blogs etc
• Maintain a regularly updated and interactive website that will serve as portal for members for all relevant, trade, business and organisation information.
• Maintain a monthly e-newsletter to Members
• Prepare the quarterly EABC Magazine ensuring that its content is accurate and relevant to the targeted audience. This will include identifying and securing suitable and credible content contributors.
• Responsible for the development, structure and content for annual report.
• Working with its publisher, assist in preparing the annual East Africa Business Directory.
• Working with the Membership Development & Services Officer, prepare and distribute member surveys and collate and distribute summary results.

3. Internal Communication:

• Proof, edit and support content development for all internal departments, including speeches, presentations, Concept notes as needed
• Working with relevant departments, develop advocacy campaigns on key issues of interest to Members.
• Develop internal communication policies and tools like brochures, flyers and other branding materials
• Liaise with relevant departments with regards to budgets / resources etc

4. Perform any other duties necessary to communicate the right message to EABC’s various publics that may be as assigned by the management.

Required Competencies & Qualifications:

In order to perform the required tasks effectively, the candidate should have the following key competences:

Communicating with others:- You speak and write clearly and in a persuasive and compelling manner to different publics. Additionally, you are able to identify key EABC stakeholders, listen to them, correctly interpret their messages and respond appropriately.

Analysis and use of information: - You have the requisite skills to assess and correctly interpret information in order to identify areas of interest for EABC Members and stakeholders.

Planning and Organizing: - including developing clear goals that are consistent with agreed organisational objectives; identifying priority activities and assignments; and is conscientious and efficient in meeting commitments, observing deadlines and achieving results

Teamwork: - You work collaboratively with colleagues to achieve EABC’s objectives; you are able to work in a multicultural environment with diverse groups of stakeholders.

Required Qualifications:

Academic: A first degree in Communications, Business, Marketing, Journalism or any other relevant field is required.

Work Experience: - A minimum of three years progressive experience in communication is a must. Experience in working with Business Membership Organisations; civil society and other advocacy bodies; and knowledge of the EAC integration issues and private sector priorities are key assets.

IT Skills: - A lot of the EABC Communication is electronic. Proven experience in desktop publishing and graphic design; experience using Adobe Creative Suite (InDesign, PhotoShop, Illustrator) and ability to work with a proprietary Content Management System (CMS) is a must. Knowledge of all other Microsoft office programs is required.

Languages: - English is the main EAC working language. Fluency in oral and written English is required. Knowledge of French and Kiswahili will be an advantage.

Nationality: - This position is only open to nationals of EAC Partner States – Burundi, Kenya, Rwanda, Tanzania and Uganda.

How to Apply:

Applicants should submit their application, clearing indicating how they meet the requirements of the position, plus a detailed CV, stating their current position, remuneration, email and telephone contacts and 3 references

Your application should be sent via email to recruitment@eabc-online.com; to reach EABC by Friday, 27th January 2012.

Interviews for the position will be held on Thursday, 9th February 2012.

Only shortlisted candidates will be contacted for interviews.

EABC Is an equal opportunity employer.

Recruitment is done on merit and with no regard to one’s nationality, religion, race or creed

Nairobi Women’s Hospital - Programmes Manager, Projects Officer, Hotel Services Supervisor, Radiographer, Pharmacy Technologist, Nurses and Rider Jobs

Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare.

We are recruiting for the following high calibre individuals to join our team of healthcare professionals.

Programmes Manager - GVRC

Function Department: Gender Violence Recovery Centre

Location: Adam's Unit

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 16th January 2011

Reporting to the Executive Director GVRC, this position will be responsible for programme development and leadership including planning, resource mobilization, implementation, coordination and evaluation of all GVRC programmes.

The key responsibilities of this role will include but not limited to:-

1. Resource Mobilization for GVRC programmes; grant management and reporting to donors and partners.
2. Planning, implementing and coordinating all GVRC programs – Administration, Monitoring and evaluation and advocacy.
3. Ensuring budget management
4. Training & Capacity building on gender based violence, human rights, HIV/AIDS and other related areas
5. Public/Community Awareness programs relating to GBV and HIV/AIDS
6. Networking & Social Mapping of likeminded Civil Society Organizations (CSOs), the private sector & other stakeholders to enhance lobbying and advocacy for programs and policies that protect women, men and children from Gender Based Violence.
7. Developing IEC materials for the organization
8. Formulation & Implementation of Standard Operating Procedures (SOPs) of the Centre.
9. Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance
10. Identifying, implementing and benchmarking best practices in management

Qualifications and Skills

• Bachelor’s degree in social sciences or its equivalent.
• At least 4 years relevant work experience as a Program Officer in an NGO.
• Programs development course will be an added advantage
• Must be computer literate with proficiency in Ms. Word, Excel & Outlook
• Strong communication and effective interpersonal skills
• Relevant masters degree will be an added advantage

Projects Officer

Function Department: Risk, Compliance and Expansion

Location: Adam's Unit

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

Reporting to the Project’s Manager, this position is key in supporting project implementation for the hospital’s expansion projects.

The key responsibilities of this role will include but not limited to:-

1. Identifying and monitoring key success factors including learning in a completed project for re-application in new sites using project tools
2. Managing assigned project implementation to ensure optimization of resources
3. Preparing project proposals and maintaining project monitoring reports
4. Conducting market business intelligence as pertaining to the project

Qualifications and Skills

• Bachelor degree in business or equivalent.
• Diploma in project management is an added advantage

Hotel Services Supervisor

Function Department: Hotel Services

Location: TBC

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

Reporting to the GM- Unit, this position is key in Planning, coordinating and supervising all housekeeping and catering staff in the hospital.

The key responsibilities of this role will include but not limited to:-

1. Ensuring compliance to departmental standard operating procedures
2. Developing and enforcing SLA (Service Level Agreements) to ensure prompt and efficient service delivery.
3. Ensuring adequate resource allocation to meet budgetary and required standards
4. Ensuring inventory control
5. Collecting and collating weekly and monthly reports as required
6. Ensuring that all equipment, furniture and furnishings are maintained checked and kept in good working order in accordance with correct procedures and reports all relevant faults
7. Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance
8. Identifying, implementing and benchmarking best practices in management
9. Determining & coordinating departmental reporting and communication requirements
10. Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

1. HND/Degree in Hotel Management and/or Institutional management

Radiographer

4 Positions

Function Department: Imaging

Location: Adam's Unit/ Ongata Rongai Unit

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

The key responsibilities of this role will include but not limited to:-

1. Performing clinical assessment and diagnostic x-ray examinations.
2. Generating images by using cognitive x-ray skills to identify, record, and adapt procedures as appropriate to anatomical, pathological, diagnostic information and images.
3. Differentiating between normal and pathologic findings by using independent judgment during the x-ray exam
4. Managing work schedule with Departmental Manager and/or scheduling work to assure workload coverage.
5. Resolving the problems by addressing problems of patient care as they arise and make decisions appropriately.
6. Taking responsibility for the safety, mental and physical comfort of patients while they are in the radiographer care.
7. Maintaining a daily log of patients seen and completing all required billing information.
8. Ensuring preventive maintenance in handling imaging equipments and work area
9. Maintaining adequate supplies to ensure uninterrupted service to clients.
10. Ensuring compliance with all regulatory requirements.
11. Establishing and maintaining ethical working relationships and good rapport with all interrelating hospitals, referral or commercial agencies.
12. Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

1. Diploma holder in Medical Imaging Sciences from a recognised institution
2. Must be a member of Radiology Board of Kenya

Pharmacy Technologist

Function Department: Pharmacy

Location: Ongata Rongai Unit

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

The key responsibilities of this role will include but not limited to:-

1. Receiving, filling and dispensing drugs and medical supplies as ordered or prescribed by a qualified medical practitioners
2. Inventory control
3. Ensuring pharmacy equipments are kept in good working condition
4. Ensuring regular updates on the various pharmacies registers e.g. DDA, ARV’s e.t.c.
5. Filling/storing prescriptions and maintaining them for the required number of years as guided by law
6. Ensuring prompt communication to clients of any therapeutic incompatibilities and potential drug interactions
7. Clarification of prescription to patients and notification of any prescription errors to the prescriber
8. Updating of drug patient bills
9. Generating relevant reports as the basis for the statistical reports on the consumption and balances of stocks in the pharmacy
10. Promoting rational drug therapy
11. Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

1. Diploma in Pharmaceutical Technology
2. Valid registration license by the Pharmacy and Poisons Board

Staff Nurses

2 Positions

Function Department: Medical Services

Location:

• Ongata Rongai (1)
• Hurlingham (1)

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

The key responsibilities of this role will include but not limited to:-

1. Delivering a professional and high standard of nursing care within the section
2. Orientating new staffs at the section level
3. Maintaining good communication within the section and other sections to provide unified approach to patient care
4. Implementing health and safety regulations and policies and procedure
5. Administering prescribed treatment to patients as necessary.
6. Ensuring patients/clients proper orientation within the section.
7. Ensuring accurate information is relayed to clinical staff on a patient’s condition
8. Responding to and reporting any abnormal recordings to the person in charge
9. Implementing emergency procedure including resuscitation as and when necessary
10. Labeling and dispatching specimens to laboratory promptly and safely
11. Undertaking routine duties to prepare and clear the ward before admission and after discharge
12. Ensuring patients are provided with relevant health education and follow up care.

Qualifications and Skills

1. KRCHN with basic training in specialised area (paediatric, theatre, ICU or Maternity)
2. BSN or its equivalent is an added advantage
3. Membership to a professional body

Entry Nurses

6 Positions

Function Department: Medical Services

Location:

1. Ongata Rongai (2)
2. Adam’s (4)

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

The key responsibilities of this role will include but not limited to:-

1. Delivering a professional and high standard of nursing care within the section
2. Maintaining good communication within the section and other sections to provide unified approach to patient care
3. Implementing health and safety regulations, policies and procedure
4. Ensuring information management
5. Administering prescribed treatment to patients as necessary.
6. Ensuring patients/clients proper orientation within the section.
7. Ensuring accurate information is relayed to clinical staff on a patient’s condition
8. Caring for postoperative patient by undertaking and recording post operative observations
9. Responding to and reporting any abnormal recordings to the person in charge
10. Implementing emergency procedures as and when necessary
11. Labeling and dispatching specimens to laboratory promptly and safely
12. Undertaking routine duties to prepare and clear the ward before admission and after discharge
13. Ensuring patients are provided with relevant health education and follow up care.
14. Participating in continuous medical education
15. Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
16. Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

1. KRCHN or equivalent
2. Membership to a professional body

Rider

Function Department: Unit Administration

Location: Ongata Rongai Unit

Employment Contract: Permanent

Hours Per Week: 45

Closing Date: 20th January 2011

The key responsibilities of this role will include but not limited to:-

1. Executing messengerial duties both internal and external as advised.
2. Maintaining accurate, fully authorized and updated records as required
3. Ensuring the appropriate maintenance of vehicles in liaison with the Administrator and other staff
4. Ensuring equipment and mail safety
5. Ensuring optimal equipment performance and utilization through daily and routine checks and adherence to the vehicle PPM schedule and carry out minor vehicle maintenance processes (checking tyre pressure, oil levels) and repairs as required.
6. Maintaining mail delivery records.
7. Reporting promptly any defects or problems detected in the vehicles
8. Maintaining cleanliness of the vehicles at all times
9. Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

• ‘O’ level certificate
• Clean valid driving license (BCE & Class G) and PSV
• Valid certificate of good conduct

Interested applicants are invited to send their applications and detailed CV with contact details of three referees to the

General Manager, Human Resource
P.O. Box 10552-00100 Nairobi,

clearly marking the application with position applied for.

Applications can also be emailed to vacancies@nwch.co.ke with position applied for as the subject line by 20th January 2012

Safaricom - Head of Department - Employee Service Centre

Head of Department - Employee Service Centre

Ref: HODESC - JANUARY 2012

Reporting to the Director Resources, the job holder will facilitate the formulation and implementation of processes, procedures and strategies to enhance growth of the Employee Service Centre to maximize business value and to meet corporate objectives.

Key Responsibilities

• Establishing and leading the HR shared service that focuses on HR administrative excellence.
• Accountability for managing HR information systems utilizing ORACLE and other platforms.
• Responsible for Employee Relations Management in pursuit of an engaged and productive workforce.
• Providing oversight and leadership in building an integrated wellness program for Safaricom.
• Providing oversight and leadership of transactional service delivery, operational effectiveness, business process review, continuous improvement activities and staff coaching and development.
• Ensuring that processes needed for the quality management system are established, implemented and maintained in accordance to ISO 9001 international Standards.
• Providing leadership and direction to the support services section within the Resources division, by formulating, managing and directing dynamic interface processes with suppliers of non-core but essential services namely fleet management, hotel and travel services.

The ideal candidate will have:

• Over ten years experience in HR Management.
• A minimum of a Bachelor’s degree or equivalent training, education and experience.
• Be a seasoned HR manager with a change management orientation.
• Possess strong administrative skills with a flair for technological enhancements to transactional processing.
• Experience in people management and leading a team.
• Have considerable knowledge of labour relations.
• Good negotiator commercially survey & aware.
• Ability to develop & maintain effective relationships which yield results.
• Good Knowledge of the trends, principles and practices of HRIS systems.
• Computer proficiency and ability to operate integrated Oracle HR is essential.
• Excellent communication skills with exception interpersonal and report writing skills.
• Highly innovative, creative with excellent analytical and decision making skills.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Thursday January 19th 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke