International Federation of Red Cross and Red Crescent Societies - Protocol Assistant

Job title: Protocol Assistant

Unit / dept / delegation: Support Services, East Africa Regional Office

Reports to: Senior Travel Officer

Grade: 4

Purpose: To process travel documents, visas permits and provide admin assistant services to the department under the overall supervision of the senior travel Officer.

Key responsibilities

• Apply for and obtain new or renewed permits and identification cards for international staff and their dependants
• Obtain notification of arrivals and departures and residency permits for international staff and their families.
• Collect from the various Embassies, Government Ministries and Departments all such forms and documents that are required for the processing of visas and permits.
• Process and follow payment for all Federation utilities to the Federation including but electricity, water, telephone, and other office suppliers.
• Maintain a clear and well arranged photo album (passport photos) of all national and international staff in the regional office.
• Ensure visas and permits are promptly processed, all details are filled on respective forms and that the necessary forwarding letters are prepared and signed.
• Work with liason officer in ensuring timely repairs and mantaince of Federation facilities and premises
• Maintaining proper filing records for all administration Department.
• Keep an updated (monthly) inventory of all the different services provided by the Unit including numbers of: visas and permits processed, those in-process, complaints received, tickets issued, hotel reservations made, etc and prepare monthly reports accordingly.
• Any other assignments in Administration.

Duties applicable to all staff

• Actively work towards the achievement of the Federation's goals.
• Abide by and work in accordance with the Red Cross Red Crescent principles.
• Perform any other work related duties and responsibilities that may be assigned by the line manager.

Person Specification

Education

• Diploma in Business administration, Public Relations and Customer Care, Office administration, or any relevant field

Experience

• 3 years or more experience in handling immigration and protocol related matters

Skills and Knowledge

• Proficiency in the usage of computers and office software packages (MS Word, Excel, etc)
• Basic knowledge in finance

Language

• Fluency in both spoken and written English and Kiswahili.

Character Qualities

• Ability to work in a team, and occasionally under strict deadlines
• High degree of integrity, discretion, and personal conduct
• Flexible and adaptable to changing working conditions
• Self-motivated, with good judgment and initiative
• Good verbal and written communication skills
• Good interpersonal skills
• Sensitivity to diversity
• Good level of attention to detail
• Pleasant personality

Submission of applications:

Applications should be submitted by email to zonehr.easternafrica@ifrc.org; to be received not later than 15 January 2012.

Kindly note that due to the large volumes of applications received;

1. Only e-mail applications will be accepted

2. Only short listed candidates will be contacted

International Federation of Red Cross and Red Crescent Societies - Administrative Assistant

Job title: Administrative Assistant

Unit / dept / delegation: Administration, East Africa Regional Representation

Reports to: Administration Manager

Grade: 4

Purpose: To provide administrative assistance to the department under the overall supervision of the Administration Manager.

Key responsibilities

• Receive and file incoming letters, documents.
• Maintain office efficiency, plan and implement office systems in stationary supply and management.
• Create, control and monitor all stationary requirements of other departments.
• Record, monitor expenses and raise monthly invoices.
• Maintain stationary supplies and coordinate deliveries.
• Add new material records, and create new records as necessary. Assign and record or stamp identification numbers or codes in order to index materials for filing. Find and retrieve information from files in response to requests from authorized users.
• Perform periodic inspections of materials or files to ensure correct placement, legibility and proper condition.
• Sort or classify information according to guidelines such as content, purpose, user criteria, chronological, alphabetical or numerical order.
• Modify and improve filling systems, or implement new filing systems.
• Maintaining proper filing records for all Administration Department.
• To provide administrative support to the Archieve where needed.
• To manage and respond to archival enquiries where necessary.
• To assist with sorting, indexing and cataloguing materials to the archieve.
• To assist in basic preservation work, such as recording archival documents and files.
• To work in co-operation with other staff members to ensure that the aims of the Archieve Centre are achieved.
• Track materials removed from the Archieve in order to ensure that borrowed files are returned.
• Any other assignments in Administration.

Duties applicable to all staff

• Actively work towards the achievement of the Federation's goals.
• Abide by and work in accordance with the Red Cross Red Crescent principles.
• Perform any other work related duties and responsibilities that may be assigned by the line manager.

Person Specification

Education

• Diploma in Human Diploma in Business administration, Public Relations and Customer Care, Office administration, or any relevant field

Experience

• 3 years or more experience in office administration, and in any other relevant office support areas

Skills and Knowledge

• Proficiency in the usage of computers and office software packages (MS Word, Excel, etc)

Language

• Fluency in both spoken and written English and Kiswahili

Character Qualities

• Ability to work in a team, and occasionally under strict deadlines
• High degree of integrity, discretion, and personal conduct
• Flexible and adaptable to changing working conditions
• Self-motivated, with good judgment and initiative
• Good verbal and written communication skills
• Good interpersonal skills
• Sensitivity to diversity
• Good level of attention to detail
• Pleasant personality

Submission of applications:

Applications should be submitted by email to zonehr.easternafrica@ifrc.org; to be received not later than 15 January 2012.

Kindly note that due to the large volumes of applications received;

1. Only e-mail applications will be accepted

2. Only short listed candidates will be contacted

Supervisor Job

Our Client, a leading high-tech security provider in East Africa with its corporate headquarters in Nairobi is looking for a qualified and experienced individual to fill the position of a Supervisor.

The ideal candidate should have strong supervisory skills, a mature personality and be able to manage people.

Key Responsibilities

• Conduct daily supervision activities for guards and Backups as per schedule prepared on targets set for supervision.
• Accurately check all guards at post and ensure they have all the necessary equipment and possess uniforms, are groomed and are hygienic.
• Record and update On Baton the start time of checking areas, and the time taken to complete the first round of checking for every shift.
• Visits clients and make sure guards are doing their job as per the required quality and also get signature of guard at assignment at the Back up to verify their presence on the daily checking list.
• Effectively communicate all information from the office to guards and vice versa.
• Ensure timely reporting of any incident / and complaints received from clients or observed on the grounds and report to the ZM/OCs.
• Ensuring Batons are used effectively and responsibly during the checking process of each round.
• Identify number of OB’s that are required at assignments for each Zone and effectively change the old with the new when required.
• Follow instructions received from ZM for any special checking, informing the guards, creating awareness of issues etc as and when necessary.
• Issue Pay slips to the guards in time.
• Ensure all Company resources (Motor Bikes, Batons, mobile phones etc) in possession are used effectively, with minimum wastage, and be accountable for any misuse identified.

Qualifications

• Diploma in Business Administration and Management.
• Minimum 2 years experience in a similar role.
• Have good command of language-both written and verbal.
• Good ability to professionally interact with various personalities.
• Must know how to ride a motorbike and have a clean and valid Motorcycle License.
• Some technical background will be an added advantage.

To apply, send your CV ONLY to jobs@flexi-personnel.com before 3rd January 2012.

Clearly indicate the position applied for and the minimum salary expectation on the subject line

Operations Manager / Sales Manager

Our client, one of the leading ICT Solutions firm seeks to recruit an experienced Operations / Sales Manager position.

The qualified candidate should have the following qualifications:-

Job Scope:

Responsible for all sales, marketing and company operations management and will direct and manage activities of the sales and company overall function and provide leadership towards the achievement of maximum profitability and growth in line with the Company’s vision.

Reports to directors

Key Responsibilities

• Develop and implement a sales and marketing strategy for the market and ensure attainment of overall Company sales goals and profitability through developing marketing campaigns, prospecting for new accounts and developing existing accounts.
• Establish and communicate sales force objectives and assist in recruiting and retaining the right sales force for effective search of sales leads and prospects
• Monitor the environment for any opportunities, or threats and make recommendations
• Implement marketing plans and pricing structures for select accounts
• Monthly tracking of key account volumes and profit production
• Prepare annual departmental budgets for implementation of both sales and company strategy
• Prepare regular sales reports to assist in key decision making on the products
• Responsible for the work performance and development of the sales team and other departments
• Oversee the company procedures and policies
• develops and evaluates performance contracts for company staff
• Ensure Customer excellence, satisfaction and delivery of Quality products and Services

Qualifications:

• Must be a graduate with a sales and marketing background from the ICT sector
• Minimum 5years of experience in ICT sector with at-least 2years in senior management level in an ICT solutions company
• Proven track record of consistent, high performance in sales with strong leadership qualities
• Must be fully familiar with and competent in Ms. Office packages and use of analytical tools to support business presentations

Key performance Indicators:

• Volume/target achievement
• Growth in market share
• Effective sales strategy implementation and formulation
• Capability development of sales team
• People management
• Innovation, cost-effective and replicable.

Person Specification:

• Ability to analyze market competition; identify external threats and opportunities and adapt strategies to changing conditions
• A leader who can inspire and motivate others to perform well and effectively influence actions and opinions of others
• Ability to strive to achieve high quality results with persistence in the face of challenges and setbacks
• Strong communication and networking skills. A good understanding of brand management and market research
• String motivation and coaching skills. Cross cultural management skills, excellent negotiation skills
• Excellent resource management skills
• A strong business acumen
• Accountable, credible, aggressive, adaptable, motivating, pro-active, self manager, diplomatic and tactful, team player, results oriented, strong interpersonal and influencing skills, strong energy and drive

If you are interested and meet the above requirements, kindly email your CV to:

Emails: frankmconsult@yahoo.com and jobsfmc@yahoo.com

Only shortlisted candidates will be contacted