Jobs: Customer Service Representatives
Location: Nairobi
Industry: BPO
Our client,
an online dating company that operates 35 niche dating websites based
on religion, ethnicity, lifestyle and special interests is looking for
enthusiastic and self-motivated customer Service Representatives,
flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
- Screening and moderating user submitted content, answering support requests and performing support functions.
- Moderating and screening written user content on Profiles
- Moderating and screening user submitted photos
- Answering Online Help Requests
- Answering telephone support requests
- Processing Testimonials (depending on language)
- Various support tasks assigned
Key Skills and Competences
- Internet and Computer literate
- Excellent communication skills.
- Certificate/ Degree/ Diploma in any field
- Passion for Customer Service
- Ability to respond promptly to customer inquiries
- Ability to multitask and take up more workload when required
- Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
- Very good work ethics (is reliable, motivated, professional)
- Ladies are encouraged to apply.
How to Apply
To apply, send your CV only to denny@flexi-personnel.com before 20th November 2017.
Clearly
indicate the exact position (Customer Service Representative) applied
for and your minimum salary expectation on the subject line.
NB: Flexi Personnel does not charge candidates for job placements.
