Retail Administrator - Oil & Gas

Position: Retail Administrator - Oil & Gas

Reports to: Retail Manager
 

Job Group: 7
 

Job Purpose: To provide administrative support to Retail Department and act as communication focal points with internal and external parties.
Principal Accountabilities:

• Provide support required by the Retail Team to achieve targets.
• Interface with Customer Service Department to follow up and close Retailer/Customers queries by ensuring all complaints are forwarded to the respective TMs and the Sales Manager and follow up until completion.
• To organize and manage business meetings, conferences, seminars, workshops and away days as required.
• Responsible for researching venue and negotiating prices, monitoring and managing related costs.
• Sending out letters/circulars to all retailers as need arises
• Secure Visas for staff travelling out of the country and send invitation letters to visitors visiting the Department to enable them secure entry visas to Kenya.  Arrange accommodation and transfers for all visitors
• JDE- receive all orders in the system for the department per instructions from originators
• Update inventory of all the records in My-Custody while offering guidelines on classification and storage, whilst separating records for Archiving and Disposal in liaison with the Records Manager.
• Keep all files up to date for easy retrieval of documents
• Purchasing of Department and Retailers stationery whilst keeping within budget
• Co-ordinate and attend monthly Wing HSSE meeting and induct all visitors to the wing on safety and evacuation procedure
• Manage Retail Manager’s Calendar.

How to Apply:
 

CLICK HERE to apply online

Marketing Consultant

Job Title: Marketing Consultant
 

Reports to: Sales & Marketing Manager
 

Direct Reports: Nil
 

Key Relationships:

• Internal – S&M Manager, Admin Assistants, Sales Capability Leader, other sales colleagues, all other Company staff
• External – Company clients & potential clients, business partners & general public where needed

Nature and Purpose: As the Marketing Consultant, you will be involved in developing marketing campaigns to promote Company products, services, and brand concepts including reputation management through effective public relations and marketing activity. 

 

You will further oversee and champion these campaigns both internally and externally, and play a key part in communicating the organization’s marketing message(s). 

You will be expected to use a broad range of communication channels including social media to promote the Company, its functions and services, impacts and outcomes, with the ultimate goal of delivering coordinated public relations and marketing campaigns to raise awareness of our corporate priorities with internal and external audiences. 

With the support of and in consultation with the key departments, your role will generally entail planning, advertising where needed, public relations, events organization, products/services sales analysis, market research, and overall brand equity review and monitoring for leverage opportunities.

Key work accountabilities

• Writing and proofreading marketing materials, liaising with designers and printers, organizing photo shoots where needed
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs as may be the case
• Maintaining inventory of and arranging the effective distribution of marketing materials
• Maintaining a one-stop and comprehensive catalogue and/or price list of all ranges of Company products and services for use by teams in marketing and sales initiatives. This will also involve helping sales and service teams prepare sales and promotional presentations to clients
• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations as may be needed in marketing and market research campaigns
• Communicating with target audiences and managing customer relationships
• Reviewing and advising on advertising opportunities and placing adverts in the press or on the radio, if the Company seeks to pursue these options
• Organizing and attending events such as conferences, seminars, trade shows and exhibitions including sourcing and securing sponsorship as may be needed
• Conducting required consumer market research that may entail using customer questionnaires and focus groups
• Contributing to, and developing marketing plans and strategies in line with the annual sales and marketing objectives
• Managing allocated marketing budgets under the direction of Sales and Marketing Manager
• Evaluating marketing campaigns’ effectiveness including their successes and opportunities
• Monitoring competitor activity and generating periodical summaries for review by Management
• Creating and developing new innovative ways to communicate the company message to their existing customers.
• Design and upload web-buttons / banners/ adverts for the Company including converting the relevant marketing files into online files with the support of IT Officer.
• Monitoring the leads generated by the web sales and inquiry platform and updating the website with content as necessary.
• Managing the development and maintenance of the Company website to increase website traffic and online sales with the support of the Sales Manager, IT Officer and Online Marketing Consultant in SA
• Be the brand champion, ensuring consistent use and maximization of the RI corporate brand.
• Handle any public relations and marketing queries under the guidance of the Manager, including social media queries and ensure they are answered promptly and accurately.
• Work as part of the Sales Team, with involvement in all Team activities, as required including supporting sales team by providing sales data, market trends, forecasts, account analyses, new product information, and relaying customer’s service requests
• Any other task as may be assigned from time to time

Qualifications and work Experience requirement

• Degree in Marketing, or a business degree with a major/bias in marketing for a recognized University
• Additional professional certification in marketing will be an added advantage
• Minimum 3 years’ experience in corporate marketing engagements
• Excellent English language verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel, PowerPoint).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Demonstrated creativity and documented involvement in Social Media marketing
• Proficient in content marketing theory and application.
• Knowledge of existing and emerging social media platforms
• Creative skills ability to contribute new and innovative ideas

How to Apply
 

CLICK HERE to apply online

Medical Officer

Being the technical team leader of the various cadres of service providers at the MSK nursing home or outpatient centres, the Medical Officer is one of the senior team members within the Programme Operations Department. 

In particular the role is required to ensure that all technical aspects relating to the provision of quality and excellent health care to our clients is achieved, in line with MSK core values of customer focused, results oriented and sustainability. 

In addition, the Medical officer shall be providing FP services in the outreach teams based in the Nairobi region as shall be agreed with the organisation.

Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSKs programme activities and the development and funding of new work

Job Title: Medical Officer

Location: Nairobi region

Reporting to: Regional Coordinator

Probationary Period: 3 months

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values: mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Key Responsibilities

• To provide clinical services and ensure that MSK centres meet the requisite QTA standards
• Responsible for reporting on all major and minor complications arising in the day to day operations of the centres
• Coordinating and administering relevant and timely continuous medical updates to other staff to meet MSK’s operations needs.
• Accurate information is available relating to service delivery and client feedback at the centres
• Empowering and Effective team management

Measures

• Internal QTA scores and external QTA including Obstetric audits
• Reports on Major and Minor complications
• CME log sheets
• Client feedback assessments
• 360 degree feedback

Key Responsibilities and Measures
 

To provide clinical services and ensure that MSK centres meet the requisite QTA standards 
 

Activities include

• Overall quality inputs into service delivery, including running full out-patient clinic/ obstetric unit and carrying out surgical procedures as laid down in the protocols.
• Providing locum cover in any of the MSK centres as might be required.
• Ensure there is proper and effective use of medical equipment and supplies and for notifying the centre manager of needs for repair, maintenance or replacements etc.
• Continuous monitoring of the other team members involved in service delivery, with the mandate to enforce corrective measures within the center.
• Conducting regular internal quality audit checks at the centre.    

Measures

• Daily service statistics reported via CLIC
• Equipment inventory
• Internal Quality Audit checks

Responsible for reporting on all major and minor complications arising in the day to day operations of the centres
 

Activities include

• Timely recognition of potential medical complications and dealing with or refer them as appropriate.
• Timely and appropriately reporting on all major and minor complications to the MAT
• Establishing clear and concise referral protocols and directories that are routinely updated.
• Providing timely feedback to the team on any gaps identified in the comprehensive treatment cycle. This includes, but not limited to ensuring that client clinical notes for all cadres are comprehensive and that remedial action is recommended and enforced.    

Measures

• Completed Major and Minor Incidence Forms
• Updated Referral Directories
• Minutes of feedback meetings and targeted CMEs

Coordinating and administering relevant and timely continuous medical updates to other staff to meet MSK’s operations needs.
 

Activities include

• Develop clear framework for regular clinical updates for all health care staff cadres at the centres
• Preparing and participating fully in Continuous Medical Education (C.M.E.)
• Liaise  with the QAM department in supporting regular quality updates at the centre
• Routinely seek personal professional development in clinical skills and updates to deliver high quality services    

Measures

• CME log frame
• Regular CME log sheets
• Clinical skills assessment forms

Accurate information is available relating to service delivery and client feedback at the centres
 

Activities include

• Maintain high quality service delivery data and ensure prompt reporting is achieved in line with MOH and MSK reporting framework
• Respond to data collection needs appropriately
• Proactively seek clients feedback in line with MSK customer focussed approach    

Measures

• Updated Service Registers
• Client Feedback logs

Empowering and effective Team Management
 

Activities include

• Day to day supervision of the clinical service team to ensure that team delivers high quality services
• Routine mentorship and on job training of peers and other health care cadre staff
• Participating in performance appraisal and feedback for other staff members within the team, in conjunction with the center manager.    

Measures

• Performance Plus-Staff appraisals conducted and feedback provided to team members.
• Training Needs Assessment
• 360 degrees appraisal
• Mentorship log sheets

Knowledge, Skills and Experience
 

Qualifications:

• Bachelor’s degree in Medicine and Surgery from a recognized university.
• Must have completed 1 year of internship in a busy hospital
• Must be registered with the Medical Practitioners and dentists board and possess a valid Private practice License

Skills:

• Proven clinical skills and competencies
• I.T skills
• Report writing skills
• Leadership skills

Attitude / Motivation:
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSK encourages in all employees and they are defined below:

Initiative

• Thinking ahead and taking action to make the most of opportunities by finding the optimum solution

Innovative

• Thinking creatively and outside of the box so that ideas generated create a positive outcome

Effective Communication

• Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.

Responsive

• Being responsive to changing priorities and demands

Working Efficiently

• Planning, prioritising and organising work to ensure work is accurate and deadlines are met

Sharing Information

• Sharing information and knowledge whilst maintaining confidentiality

Focus on Learning

• Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further

Commitment

• Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements

Driven

• Drive and determination to deliver results

Accountable

• Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate

Embracing Change

• Openness to embracing change within the organisation and being able to adjust plans/activities accordingly

Motivated

• Motivation towards achieving quality results to maximise potential

Team Player

• Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply

Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other not relatives) should be submitted to:  info@sheerlogic.co.ke  on or before 12th February 2016.

Only shortlisted candidates will be contacted

NB: Please clearly indicate in the subject line as “Medical Officer”

Sales Executive

Our client, a fast growing international courier and logistics company, is looking for an experienced Sales Executive that has a passion for selling and is able to hit the ground running. 

The ideal candidate will primarily be responsible for managing account relationships and acquiring new customer accounts.

The Incumbent Will

• Meet and exceed individual monthly budgeted target
• Coordinate sales action plans for individual sales people
• Develop and generate sales from existing base towards monthly target
• Plan monthly cycle to visit existing and prospective customers
• Understand customers requirements and ensure they are met
• Negotiate agreement terms and closing sales
• Build strong and strategic relationships with existing and prospective customers
• Interact with customers positively to resolve customer concerns/complaints
• Gather market and customer intelligence

Requirements

• To ensure you are a prime candidate for this opportunity it is essential that have experience in a competitive sales environment within the courier/ freight industry
• 4+ years’ business-to-business experience in field sales roles (courier/freight, insurance, banking)
• Bachelor’s degree or equivalent
• Sales experience through which the following key success factors have been developed: sales skills, communication, influence & negotiation, problem solving, and planning & organizing skills
• Experience selling at a high level with proven sales results
• Good knowledge of import/export procedures an added advantage

Qualified candidates who meet the above criteria should submit their application indicating the position applied for to careers@wisenhr.com before close of business February 5, 2016.

Only short listed candidates will be contacted