Inside Sales Account Manager (ISAM) – East Africa Region

Position: Inside Sales Account Manager (ISAM) – East Africa Region
 

Company Profile: Our client is a value added distributor of category-leading unified communications, network infrastructure, data centre and security solutions with a global network of specialty resellers.
 

Job Profile / Purpose: The ISAM will be responsible via outbound / inbound calls for retaining business through mining and growing accounts, analyzing customer needs, identifying and customizing products and services to maintain and grow account relationship while increasing sales pipeline.

 

Key Duties and Responsibilities:

• Meet or exceed sales quota for assigned territory through; Transactional – Inbound Calls / emails, responding to quotes requests and taking orders and  Pipeline Creation – Proactively generating sales & opportunities
• Increase sales volume by increasing reseller solution, program and promotion knowledge by engaging & leveraging resources (RSM,BDM, Pre-sales Eng., Marketing) through quote to cash cycle
• Capture detailed information about accounts and orders on the ERP which involves accepting & processing orders, while ensuring customer information are captured and are updated on the ERP.
• Develop base-line knowledge of all competitors and their product offerings by attending and passing the agreed Vendor Certifications
• Come up with quotations for clients
• Generate daily and weekly reports

Knowledge, Skills and Abilities:

• Able to work in a fast paced environment
• Goal-oriented
• Team player
• Strong customer centric skills

Qualifications and Experience Requirements:

• BBA/BBIT or equivalent qualifications
• 2-3 years sales experience in the ICT industry
• 1-2 years Sales support/ Customer service experience is an added advantage
• CCNA is an added advantage
• Cisco sales expert

If interested, send your CV and application letter to roxann.gathoni@kimberly-ryan.net  indicating the job position on the job title.

Inside Sales Account Manager (ISAM) – West Africa Region

Position: Inside Sales Account Manager (ISAM) – West Africa Region
 

Company Profile: Our client is a value added distributor of category - leading unified communications, network infrastructure, data centre and security solutions with a global network of specialty resellers.
 

Job Profile / Purpose: The ISAM will be responsible via outbound / inbound calls for retaining business through mining and growing accounts, analyzing customer needs, identifying and customizing products and services to maintain and grow account relationship while increasing sales pipeline.

 

Key Duties and Responsibilities:

• Meet or exceed sales quota for assigned territory through; Transactional – Inbound Calls / emails, responding to quotes requests and taking orders and  Pipeline Creation – Proactively generating sales & opportunities
• Increase sales volume by increasing reseller solution, program and promotion knowledge by engaging & leveraging resources (RSM,BDM, Pre-sales Eng., Marketing) through quote to cash cycle
• Capture detailed information about accounts and orders on the ERP which involves accepting & processing orders, while ensuring customer information are captured and are updated on the ERP.
• Develop base-line knowledge of all competitors and their product offerings by attending and passing the agreed Vendor Certifications
• Come up with quotations for clients
• Generate daily and weekly reports

Knowledge, Skills and Abilities:

• Fluency in French is a MUST
• Able to work in a fast paced environment
• Goal-oriented
• Team player
• Strong customer centric skills

Qualifications and Experience Requirements:

• BBA/BBIT or equivalent qualifications
• 2-3 years sales experience in the ICT industry
• 1-2 years Sales support/ Customer service experience is an added advantage
• CCNA is an added advantage
• Cisco sales expert

If interested, send your CV and application letter to roxann.gathoni@kimberly-ryan.net  indicating the job position on the job title.

Transport Manager

Position Title: Transport Manager  

Function / Department: NTD Nairobi
 

Reports To: Logistics  & Distribution Manager
 

Direct Reports / Supervises: TTD Fleet, Transport Administrators, Truck Planner, NTD fleet and Operations Assistant
 

Job Purpose: Direct activities related to dispatching, routing, sourcing, pricing and tracking transportation vehicles for optimal return on investment.
 

Key Responsibilities

• Drive the design, development, organization ,implementation and management of transport solutions
• Coordinate and control the order cycle and associated information systems
• Ascertain industry/logistics best practices to identify new and/or unique programs and drive customer satisfaction
• Work in conjunction with various parties such as business development, field support and customer service to handle complaints and ensure support plans are in place to maintain long-term customer relationships.
• Track, analyze and communicate key performance metrics.
• Ensure compliance with statutory & Company rules and regulations.
• Prepare, monitor and control the operational budget.
• Ensure  adherence to health and safety standards, rules, government regulations and company policies and procedure

Key Skills

• Managerial
• Communication
• Computer literacy
• Numeracy
• Customer care

Experience

• 5 years in a Transport and supply chain management

Personal Attributes

• Result oriented
• Team leader / player
• Flexible
• Resilient
• Integrity
• Pragmatic
• Assertive
• Interpersonal relations

Qualifications

• Business Degree
• Diploma in Logistics and Distribution

Working Relationships:
 

Internal

• MD
• Bonds team
• Finance Manager
• Commercial Manager
• Workshop dept
• Security
• Warehouse
• Legal dept
• Sea freight dept
• Airfreight dept

External

• Clients
• KRA
• Police
• Transporters

If this is the job for you then please email your CV to cvs@careerdirections.co.ke by 1st Feb 2016

 

QHSE & Facilities Manager - Kenya

Position Title: QHSE & Facilities Manager - Kenya

Function / Department: Quality

Reports To: MD Kenya
 

Direct Supervises: QHSE Manager-Mombasa, QHSE Coordinators
 

Job Purpose: To coordinate and pilot all Q-HSE and facilities maintenance related activities in Kenya
 

Key Responsibilities
 

1. Monitor Client operations in compliance with Labor laws and Q-HSE legislation

• Ensure identification, monitoring and review of relevant Q-HSE legislation and regulation
• Secure the legal compliance check is conducted at least once a year.
• Ensure in collaboration with the Legal Department that all Legal Management relating to Q-HSE is maintained
• Advice on Quality, Health, Safety and Environmental legislation changes if operations  will be affected significantly

2. Monitor Supplier Q-HSE performance

• Conduct  Supplier assessments, follow up the Supplier  performance and provide  and provide feedback on evaluation findings to relevant business/ project managers

3. Apply and facilitate execution of QHSE policies and directives

• Drive Q-HSSE management review at least once a year
• Guide implementation of risk assessment process within the organization and provide support with analysis based on the outcome of the results
• Ensure that Q-HSE audits, assessments and inspections are conducted periodically
• Follow up on results of external audits and secure that the corrective actions are set up, executed and closed .

4. Manage Q-HSSE reporting and incident management

• Ensure that incidents are reported and investigated according to Q-HSE procedures in a  timely manner.
• Prepare incident statistics and trends and report on a monthly basis.

5. Provide functional Q-HSE expertise

• Define, in collaboration with HR Manager, the   QHSE training Plan in accordance with the law.
• Manage relationships with authorities on Q-HSE related issues
• Manage the implementation of OHS Campaigns and promotions.
• Co-ordinate all aspects of resource use, pollution reduction, waste management, environmental health, risk assessment and employee involvement

6. Facilities Management

• Carry out facilities Inspection and develop both preventive and corrective maintenance schedules.
• Establish and oversee a Facilities Helpdesk function for reporting and tracking of facilities-related user needs and resolution of reported problems within the facilities
• participate in the evaluation/selection of bidders responding to RFIs, RFPs, or other contract bidding processes as needed in the building facilities.
• Carry out Measurement and preparation of bills of quantities and specifications for refurbishments repair and maintenance works.
• Vet new contractors and suppliers to ensure professionalism and quality workmanship
• Log and prepare the appropriate reports on progress of all repairs accurately and provide feedback to Management
• Receive, review and record all the Building Manuals required and ensure compliance with the building codes.

Key Skills

• Communication
• Customer care
• Computer literacy
• Analytical
• Organizational

Experience

• 5 years in a similar role

Personal Attributes

• Vigilant
• Firm
• Resilient
• Agile
• Integrity
• Team player

Qualifications

• Masters Degree in a Science related Field
• Working knowledge of Management Systems e.g. QMS ISO 9001, EMS ISO 14001 and OHSAS 18001.
• Certificate in Electrical or Mechanical engineering.

 Working relationships:
 

Internal Contacts

• All staff

External Contacts

• Govt Regulatory bodies
• Certification bodies
• Calibration bodies
• National Industrial Training Authority
• Training Institutions and Companies.
• Equipment maintenance Companies.

Extent of Authority:

• Stop work that is considered unsafe
• Stop purchase and entry of non compliant equipment into the company

If this is the job for you then please email your CV to cvs@careerdirections.co.ke by 1st Feb 2016