Business Development Executive

Our Client is a logistics company currently recruiting a Business Development Executive

Job Responsibilities

• Develop and maintain strong customer relationships to ensure quality of service delivery and ongoing account growth opportunities
• Identify, analyze and cultivate new business avenues, driving new sales opportunities or relationship building with key customer accounts.
• Performing duties related to the full cycle sales strategy, from qualifying to close.
• Work with management to develop sales strategies, lead generation and retention initiatives to achieve sustainable and profitable business growth
• Maintain awareness of market conditions and trends to ensure timely and effective reaction to market changes, operational impacts and ongoing strategy development
• Assist with preparation of annual budget reviewing sales results, expenses and financial data

 

Requirements

• Bachelor degree, preferably in marketing.
• 3+ years of selling experience,
• Strategic mindset, capable of competing tasking and actions needed for company growth.
• Must be proactive, with the tenacity to overcome market challenges.
• Polished, dynamic personality with high energy and exceptional self-motivation.​ Excellent oral and written communication skills.​
• Demonstrated track record implementing and executing of B2B business development plans for new and existing products/​services.​

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

Sales and Admin Interns

Our Client is a manufacturing company located along Mombasa Road currently looking for a qualified interns to join the Sales and the Admin team. 

Responsibilities

• Assist in the distribution or delivery of marketing materials
• Assist with fulfillment of marketing offers
• Assist with execution of trade shows
• Perform analysis of marketing and sales data
• Seek and analyze competitor marketing and sales materials both on and offline
• Prepare presentations
• Open and sort mail
• Enter contact information into contact management systems
• Provide support to social media efforts
• Administrative and Support roles

Requirements

Company is looking for Certificate / Diploma / Degree Level for 3 months. 

Upon the completion  of the internship the candidate maybe offered a permanent position.

This person should have excellent verbal and written communication skills, with extensive knowledge of Web and social media. 

PowerPoint, Word and Excel experience is a bonus, and will be considered when choosing the best applicant for this internship position.

Education

• Marketing, Sales or any other Business related qualification

Stipend: 5,000 Per Month

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

Customer Service Coordinator

Our Client is an IT Company currently recruiting a Customer Service Coordinator.

Position Overview: The role is to provide coordination and administrative support to the Operations department in delivering customer’s solutions on timeframes and within set budgets. 

The role is responsible for maintaining project files; ensuring documentation is compiled and stored for future reference, and assisting in supporting “best project practices”. 

The role is responsible for the placing of equipment orders on behalf of the Operations Manager and the on time, delivery and accounting for such equipment into the client site. 

 

The role will require the person to deploy customer projects. 

 

We therefore endeavor to build and maintain a motivated, capable workforce who are proud to work for our clients and able to deliver our commercial strategy. 

Job Responsibilities

Being the Coordinator, you are Directly Accountable for:

1. Project team

• Coordinate the project team to deliver projects within time and budget constraints.
• Handover documents and supporting the project team with day-to-day tasks as appropriate to role.
• Supporting the Product Manager at project initiation meetings, occasionally these will be offsite.

2. Project communication

• Create/update Network Diagrams, Risk & Issue logs, Communications plans and Customer
• Cross check project requirements to ensure the appropriate level of quality assurance has taken place, assist in peer reviews of others project deliverables
• Interact with customers, project teams and other internal teams maintaining strong flow of communication.
• Acting as document librarian uploading project information onto on-line management systems such as our Internal Client Relationship Management System (CRM) and Microsoft Project Server.
• Support Customer Service Manager with reporting activities.

3. Managing Call - outs

• Manage the deployment of small call-out solutions and projects for our internal & external customers
• Manage the customer cancellation of solutions and components
• Ensure that equipment requirements for operations & customer projects are approved, ordered and received on time, in the correct call-out Centers

4. Project efficiency

• Support of “best practices”; make recommendations to facilitate positive changes to the further development of project and procurement processes.
• Regular housekeeping of outstanding purchase orders.
• Manage the backorder management process to show awareness inventory availability.
• Any other duties required by the Customer Service Manager or Chief operations Officer.

Organizational Alignment

• Reports to the Operation Manager.
• Dealing with Internal and External customers to improve business profitability.
• This position may be assigned to support a Client account relations role.

Academic Qualifications

• Diploma in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Telecommunication / Electrical & Electronic Engineering or a Minimum 2 years’ Information technology Installation industry experience.
• Extensive certification in Project Management and customer care.

Knowledge Requirements

• Proficiency in Microsoft Visio and Microsoft Project applications.
• Exposure to Prince2 Project Management Methodologies.
• Information Technology Project management.

Skills Requirements

• Client service and public interaction skills
• Team building
• Analytical and problem solving skills
• Decision making skills
• Effective verbal and listening communications skills
• Ability to read and write to record pickups and maintain daily records
• Stress management skills
• Time management skills

Personal Attributes

• Be honest and trustworthy
• Be respectful
• Possess cultural awareness and sensitivity
• Be flexible
• Demonstrate sound work ethics
• Deal with the public in a positive, courteous and respectful manner

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

Executive Sous Chef

Our Client is a Group of Hotels currently recruiting an Executive Sous Chef.

The Executive Sous Chef oversees all day to day kitchen operations and outside caterings. 

The Executive Sous  Chef supervises the staff of the kitchen, participates in the training and development of staff, and provides performance appraisals and disciplinary action. 

The Executive Chef also determines the menu changes, equipment and ingredients that are necessary, and handles special menu requests. 

 

He/she manages the kitchen staff in compliance with all health and safety regulations by ensuring adherence to sanitary and safe food handling guidelines at all times.

Roles and Responsibilities

• Coach and provide leadership to all the staff of the kitchen, either directly or through the Sous Chef(s) and Chef de Partie(s), ensuring the training and development of staff, providing input for performance, appraisals, and disciplinary action, according to the values and guidelines of the organisation
• Ensure consistent food preparation and the highest caliber of food presentation, taking advantage of all opportunities to improve upon both, and ensuring communication to the kitchen staff.
• Recruit, train and develop all kitchen employees.
• Strong and effective communication with all departments specifically Restaurants, Banquets, and Catering.
• Ensure cleanliness and hygiene is maintained in the various kitchen areas including refrigerators and storerooms and that food products are rotated to ensure high standards of freshness. 
• Ensure refrigerators and storerooms are organized and maintained in the various kitchen areas on a daily basis and that all food products are stored in accordance with provincial regulations.
• Supervise and participate in the production and plating of all food service areas, to maintain the best quality food style possible.
• Provide input for menus -- creating, developing, and recommending recipes for the use of other staff -- to create a consistent and quality food product.
• Order an inventory of food products for the preparation and operation, of an efficiently run kitchen.
• Assist and coach in the organization of other staff to reduce the workload or meet the deadlines of the department.
• Ensure food is stored in appropriate containers, labeled, and rotated to ensure high standards of freshness, minimizing waste and maximizing quality.
• Create, implement and maintain department objectives and ensure they are met and exceeded.
• Ensure that the morale of the kitchen staff is maintained by practicing positive strategies to motivate staff, encourage self-esteem and efficiency.

Requirements

Qualifications

• High School Diploma or equivalent required.
• Culinary Education 
• Food Safe Certification.
• Minimum of 5 years’ experience in a Sous Chef position or higher in a high volume and upscale environment.
• Minimum of 10years' combined experience in the trade of cooking.

Key Competencies

• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Background in culinary competitions is beneficial.
• Food and beverage culinary management experience with demonstrated leadership.
• Extensive knowledge of food handling and sanitation standards.
• Understanding of purchasing and maintenance of kitchen equipment.
• Understanding of Restaurant, Bar/Lounge, Room Service, Banquet and Catering operational procedures.
• Effective decision making skills.
• Strong problem solving skills.
• Financial management skills e.g., ability to understand and manage operating budgets, forecasting and scheduling.
• Ability to acquire and maintain relationships e.g., associates, customers, vendors.
• Knowledge of overall operations as they affect kitchen and related areas.
• Effective influence skills.
• Strongly demonstrated creativity in all areas relating to food.
• Excellent communication and interpersonal skills.
• Self-motivated, with a positive attitude and a consistent display of professionalism.
• Computer literate with MS Office applications.
• Innovative, detail oriented, and quality conscious.
• Ability to recognize, influence and follow foodservice trends in preparation and presentation.
• Ability to exert physical effort in transporting equipment and wares.
• Ability to endure abundant physical movements in carrying out job duties

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke