WorkForce Training and Operations Manager

WorkForce Training and Operations Manager

A CloudFactory (CF) WorkForce Training and Operations Manager position contributes to Cloud Factory’s success by fulfilling dual, but intertwined, roles as a training specialist and operations manager.

As a training specialist this position designs, develops, implements, and evaluates scalable, multi-platform instructional and communication programs to improve performance levels across the global organization. 

In addition to the above, CF seeks to find a representative responsible in using learning (and eLearning) development principles, theories, experience, and strategies acumen to complement organizational objectives, meet client expectations, and support worker needs in positional, professional, personal, and relational areas.

As  an operations manager this position is responsible for operational components that work together to bring project completion to fruition. 

 

These include, but are not limited to: worker payout, accuracy, throughput, onboarding, reporting, turn-around-time and efforts in strategies towards efficiency and scalability. 

Additionally, this position requires the individual to own capacity planning; thus, meeting client demands through hiring, training and/or retiring workers.

In summary, this role is about managing and supporting the delivery of multiple projects. It requires managing people and teams - helping them grow and excel in their areas. It requires open mindedness to work in cross functional team and think beyond oneself and your team.

Responsibilities
 

The four core values of this role are below, including brief descriptive of expected outcomes for those who seek to fulfill the role of a WorkForce Training and Operations Manager.

Proactive Ownership

• Ramp up planning/ownership including worker selection, delivery model (online vs. in-house) consultant, worker onboarding scheduling, and in-house worker management.
• Continuous task vitals review including following components: accuracy, volume, turn-around-time, and worker activity.
• Fosters good rapport with other functional roles/ divisions.
• Maintains and facilitates team communication.

Enhance UX

• Offers task form critique and suggestions, which include form enhancements such as task tools, input view, layout/structure, and instruction modifications.
• Reviews and modifies client business rules for greater simplification.
• Offers workflow critique and suggestions.

Analytically Active

• Supervises task analysis to better understand productivity and efficiency.
• Executes continual worker analysis for both overall and individual reporting.
• Responds to worker analysis and, offering conclusions and/or addresses: inactivity, carelessness, maliciousness, or great work.

Equipping + Engaging

• Supervises, designs and develops a training plan that is goal-centered, engaging, and hyper informative.
• Offers insights to create and execute valid training assessments.
• Offers continual training opportunities.

Abilities / Skills

• People management
• Ability to communicate information clearly
• Strong data analysis + management skills
• Project scope design and execution experience
• Collaborative management style
• Proactive in strategic planning

Characteristics

• Humility
• Servant leadership

Requirement

• Graduate with 3-5 years experience in operations or training

Qualified interested candidates are requested to send resume and a cover letter to jobs@cloudfactory.com, with the subject - WorkForce Training and Operations Manager - CF Kenya.

The Office of the Controller of Budget :: Research Officer

The Office of the Controller of Budget is an independent Office established under Article 228 of the Constitution of Kenya, 2010.

Its core mandate is to oversee implementation of the budgets of the National and County governments, approve withdrawals from the Consolidated Fund (Article 206), County Revenue Fund (Article 207) and Equalisation Fund (Article 204) and report on Budget Implementation to Parliament every four months.

Pursuant to Article 252 (1) (c) of the Constitution, the Office seeks to recruit a highly qualified and competent staff to fill the following vacant position:
 

Research Officer
Grade COB 7
1 Post

Reporting to the Principal Research & Planning Officer, the officer will be responsible for implementation of the research policies, systems and procedures considering best practices for research.

 

Key Responsibilities

• Implement research and planning strategy, policies, systems and procedures on budget implementation;
• Implement the strategic plan of the institution;
• Collate and analyzes macro-economic, socio-economic and fiscal data;
• Undertake objective research and analysis on budget implementation in policy issues with the ultimate goal of advising on improvement in budget implementation;
• Collaborate with external research institutions, policy makers and other stakeholders;
• Implement the organization’s research and planning assignments;
• Prepare and implement the departmental work plans;
• Prepare research and planning reports;
• Research and carry out presentations as required by the Controller of Budget.

Requirements for the position

• A Bachelors degree in either Economics, Statistics, Commerce, Business Administration, Social Science or its equivalent from a recognized university
• Must have at least 2 years relevant work experience.
• Must be versed with the Constitution of Kenya, 2010;
• Broad knowledge of Research and project management.

Required Skills and Personal Attributes

• Excellent communication and interpersonal skills
• Integrity
• Team player
• Knowledge of Public Finance Management Act

Terms and Conditions of Service: Successful candidates for the above positions will be offered a competitive remuneration package and will be appointed on a three (3) year contract term.
 

Application Process
 

Qualified interested candidates should submit their applications quoting the job title on both the envelope and the cover letter.

Enclose a detailed and up-to-date curriculum vitae, indicating your current remuneration, Home County, e-mail address and reliable daytime telephone contacts, together with copies of your certificates, testimonials and national identity card. 

You should also give the names of two referees who must be familiar with your previous work/academic experience indicating their telephone, postal and email addresses.

Applications should be addressed to:

The Controller of Budget
Bima House 12th Floor, Harambee Avenue.
P.O Box 35616-00100 

Nairobi

The closing date is 15th September, 2015. 

Only complete applications received by this deadline will be considered. 

Only shortlisted candidates will be contacted.

The Office of the Controller of Budget is an equal opportunity employer.

The Office of the Controller of Budget :: Internal Auditor

The Office of the Controller of Budget is an independent Office established under Article 228 of the Constitution of Kenya, 2010.

Its core mandate is to oversee implementation of the budgets of the National and County governments, approve withdrawals from the Consolidated Fund (Article 206), County Revenue Fund (Article 207) and Equalisation Fund (Article 204) and report on Budget Implementation to Parliament every four months.

Pursuant to Article 252 (1) (c) of the Constitution, the Office seeks to recruit highly qualified and competent staff to fill the following vacant positions:
 

Internal Auditor

Grade COB 6

5 Posts
 

Reporting to the Chief Internal Auditor, the officer will be responsible for implementing internal audit policies, systems and procedures in line with the audit plan.

 

Key Responsibilities

• Implement internal control systems for the organization;
• Implement and maintains internal audit policy, systems and procedures;
• Implement the audit plan;
• Prepare periodic/adhoc audit reports;
• Undertake internal audits in accordance with generally accepted international auditing standards;
• Operationalize the organization’s compliance with statutes, regulations and government guidelines;
• Undertake forensic investigations;
• Verify correctness and validity of pension claims;

Requirements for the position

• Must have a Bachelors degree in Business Administration, Commerce Finance/Accounting or its equivalent from a recognized university;
• Must have at least 3 years relevant work experience;
• Must be a qualified Accountant;
• Must be well versed with the Constitution of Kenya, 2010;
• Must be an active member of a relevant professional body with good standing;

Required Skills and Personal Attributes

• Excellent communication and interpersonal skills
• Integrity
• Team player

Terms and Conditions of Service: Successful candidates for the above positions will be offered a competitive remuneration package and will be appointed on a three (3) year contract term.
 

Application Process
 

Qualified interested candidates should submit their applications quoting the job title on both the envelope and the cover letter.

Enclose a detailed and up-to-date curriculum vitae, indicating your current remuneration, Home County, e-mail address and reliable daytime telephone contacts, together with copies of your certificates, testimonials and national identity card. 

You should also give the names of two referees who must be familiar with your previous work/academic experience indicating their telephone, postal and email addresses.

Applications should be addressed to:

The Controller of Budget
Bima House 12th Floor, Harambee Avenue.
P.O Box 35616-00100 

Nairobi

The closing date is 15th September, 2015. 

Only complete applications received by this deadline will be considered. 

Only shortlisted candidates will be contacted.

The Office of the Controller of Budget is an equal opportunity employer.

The Office of the Controller of Budget :: Senior Internal Auditor

The Office of the Controller of Budget is an independent Office established under Article 228 of the Constitution of Kenya, 2010.

Its core mandate is to oversee implementation of the budgets of the National and County governments, approve withdrawals from the Consolidated Fund (Article 206), County Revenue Fund (Article 207) and Equalisation Fund (Article 204) and report on Budget Implementation to Parliament every four months.

Pursuant to Article 252 (1) (c) of the Constitution, the Office seeks to recruit a highly qualified and competent staff to fill the following vacant position:
 

Senior Internal Auditor

Grade COB 5

1 Post

Reporting to the Chief Internal Auditor, the officer will be responsible for the implementation of appropriate internal control systems
 

 

Key responsibilities

• Implement appropriate internal control systems for the organization
• Implement internal audit policies, systems and procedures,
• Implement audit plans;
• Compile periodic and special audit reports;
• Undertake internal audit in accordance with generally accepted auditing standards;
• Implement risk mitigation strategies and policies;
• Carry out post audit reviews to ensure implementation of agreed corrective action plans;
• Continuously review procedures and policies to ensure that adequate controls are in place;
• Execute special assignments as per the specified terms of reference;
• Verify correctness and validity of pension claims;
• Approve payment of pensions claims.

Requirements for the position

• Must have a Bachelor’s Degree in either Business Administration, Commerce, Finance or its equivalent from a recognized university;
• Must be a Certified Public Accountant;
• Must have at least 5 years experience in an auditing environment at management level;
• Must be well versed with the Constitution of Kenya, 2010;
• Must be an active member of a relevant professional body with good standing;
• A Masters Degree in Business Administration, Commerce, Finance or its equivalent from a recognized university will be an added advantage.

Required skills and personal attributes

• Leadership skills
• Excellent communication and interpersonal skills
• Integrity
• Team player
• Should be conversant with the Constitution of Kenya

Terms and Conditions of Service: Successful candidates for the above positions will be offered a competitive remuneration package and will be appointed on a three (3) year contract term.
 

Application Process
 

Qualified interested candidates should submit their applications quoting the job title on both the envelope and the cover letter.

Enclose a detailed and up-to-date curriculum vitae, indicating your current remuneration, Home County, e-mail address and reliable daytime telephone contacts, together with copies of your certificates, testimonials and national identity card. 

You should also give the names of two referees who must be familiar with your previous work/academic experience indicating their telephone, postal and email addresses.

Applications should be addressed to:

The Controller of Budget
Bima House 12th Floor, Harambee Avenue.
P.O Box 35616-00100 

Nairobi

The closing date is 15th September, 2015. 

Only complete applications received by this deadline will be considered. 

Only shortlisted candidates will be contacted.

The Office of the Controller of Budget is an equal opportunity employer.