Hotel Receptionist

Job Title: Hotel Receptionist – Nairobi Transit Hotel
 

City / Country: Nairobi, Kenya
 

Job Description: As Hotel Receptionist, you will be responsible for processing hotel reservations, meeting and greeting guests, checking guests in and out, allocating rooms, applying charges to bills, responding to email enquiries, answering telephone calls and dealing with payments. 

This role will require your outstanding customer service skills, attention to detail and your consistently professional and friendly approach.

You must have a strong presence, together with a welcoming and caring nature. 

You must possess the ability to remain calm and pleasant under pressure. 

Additionally you must be computer literate, have the ability to work without direct supervision and possess good communication skills, both oral and written. 

The Receptionist must be flexible and willing to work additional hours.

 

Requirements

• Degree or Higher Diploma in Hotel Management or equivalent
• Minimum of KCSE C+ with a minimum of a C+ in Maths and English
• Minimum of 5 years’ experience and 3 years experience in the same capacity
• Computer literate with working knowledge of MS Office applications and experience of using hotel software programmes
• Excellent communication skills, both oral and written

How to Apply
 

Applicants are invited to send a cover letter, a detailed and updated CV and copies of relevant certificates together with current and expected salary to hoteljobkenya@gmail.com

Only short listed candidates will be contacted

Hotel Senior Room Steward

Job Title: Hotel Senior Room Steward – Nairobi Transit Hotel
 

City / Country: Nairobi, Kenya
 

Job Description: A senior room steward is needed as part of the Housekeeping team for a modern, medium-size hotel.  

The role entails leading a team of room stewards to ensure the hotel’s high standards of cleanliness are maintained at all times.

Requirements:

• KCSE C- minimum and at least a diploma in a relevant area of study
• 5 years’ experience as a member of housekeeping staff in a leading hotel
• Knowledge of the different cleaning techniques and supplies used for different surfaces
• Keen attention to detail and ability to work under little supervision

 

How to Apply
 

Applicants are invited to send a cover letter, a detailed and updated CV and copies of relevant certificates together with current and expected salary to hoteljobkenya@gmail.com . 

Only short listed candidates will be contacted.

Estate Manager Cum Accountant

Simba Villa Limited is a company responsible for Managing the Simba Villa Estate is seeking to retain the services of an Estate Manager Cum Accountant.

Simba Villas is a gated community located in Embakasi Area, Nairobi Opposite the Embakasi Garrison. It comprises of 270 units made up of 60 Maisonettes and 210 apartments and shops.

Simba Villas Limited is seeking the services of an Estate Manager / Accountant to manage the estate on its behalf.  

The manager will be expected to:

• To manage the estate on a daily basis and be available in the Management Office from 8.30 a.m to 5.00 p.m on weekdays and from 9.00 a.m to 2 p.m on Saturday.
• In the event the manager is unavailable for short periods (not exceeding one week) to deploy a qualified reliever to manage the estate on a daily basis at the Manager’s cost.
• To submit for approval to Simba Villas the name of any person proposed to be deployed for relieving purposes together with certified copies of the persons: Curriculum Vitae (CV); academic and professional certificates; and a certificate of good conduct issued by the Criminal Investigation Department (C.I.D).
• To note that notwithstanding the Company's approval of the person deployed by the Manager, the Manager alone shall be liable to and responsible for any error of commission or omission by such person.
• To maintain an updated list of property owners and tenants within the estate including their telephone numbers, current mailing and electronic addresses.
• To issue and enforce regulations for the management of the estate in consultation with the directors of the Company.
• To issue service charge invoices (bills) and land rates and rents invoices(bills) to any person who owns any property within the estate promptly which should in any case be at least 5(five)days before the due date.
• To issue notices to property owners who fail to pay their service charge or meet any other obligations due from them and liaise with any appointed debt collector so as to ensure that any debts/dues are collected promptly. Provided that in order to bind the Company, instructions to any such debt-collector should have been first sanctioned by Company in writing.
• To collect and promptly bank any money due to Simba Villas Limited &
• To arrange and issue notices for any meetings necessary to ensure a cordial and harmonious living environment within the estate.
• To manage other service providers within the estate by developing service standards to be adhered to by the service providers and monitoring the same as well as holding regular and scheduled meetings with the service providers. The meeting should be held at least quarterly.
• To inspect the estate property on a regular basis and record the results of such an inspection in a book/register maintained for that purpose. The inspection shall be done at least once every week.
• To inspect the status of cleanliness of the apartments and the common areas on a daily basis and maintain a record of the findings and where applicable take necessary action to remedy any shortcomings.
• To attend to concerns raised by the residents of the estate and where necessary resolve any disputes arising between/ amongst the residents.
• To maintain proper and complete records of the estates finances including receipts, payments, vouchers, invoices/bills cashbook, ledgers and correspondence including any necessary reconciliations.
• To initiate payments to the various service providers including payments for electricity, water, insurance cleaning, security, site value taxes, land rent and rates, legal services, audit services and any other services required on an hoc basis.
• To maintain a comprehensive list and contact addresses of at least ten qualified service providers (which list should include persons originally involved in the construction of the estate) –in the following service categories: electrical wiring and installation, plumbing services and masonry services
• To prepare and submit a report on a monthly a report basis covering the following areas:
• Financial performance for the month including revenue collection and expenditure.
• Performance of the various service providers
• State of the estate infrastructure
• Matters requiring to be attended to by the Directors
• To prepare quarterly financial statements and draft annual financial statements for consideration by the Directors of the Company.
• To prepare a budget for the management of the estate at least one month(i.e by 31st November) before the start of the financial year of the Company:
• To monitor the requirements in the lease agreements for the estate owners and ensure that every party meets its obligations.

The ideal candidate should have a minimum of CPA-(K),degree or diploma in hospitality management will be added advantage plus at least 5 years working experience in a supervisor position.

Interested applicants should send their detailed CV to 

P.O Box-27820-00100

GPO/Nairobi

& Also Email soft copy to Simbavillasjune2015@gmail.com 

on or before 15 June 2015.

Operations Administrator

The Nature Conservancy

 

Job Title: Operations Administrator, Kenya Program    
 

Job Family: Operations    
 

Job Number: 570014    
 

Salary Grade: 4    
 

Status: Salary    

Summary: The Operations Program Coordinator is responsible for a variety of operations activities in support a program’s approved tactics.

Essential Functions

The Operations Program Coordinator is responsible for performing multiple administrative functions related to the assigned program. 

S/he may be responsible for scheduling and coordinating logistics for special events and/or meetings, purchasing, central filing, mailroom operations, facility management, telecommunications, and/or reception. 

 

S/he may assist with the recruitment and training of program volunteers, and may coordinate the activities of volunteers. 

In addition, the Coordinator may perform Information Systems, Human Resources, and Finance administrative tasks, including processing forms, preparing reports, and monitoring budgets.  

S/he uses available systems and resources to maintain, track and research data, and produce and review reports. 

S/he applies established processes and practices in order to improve effectiveness and documents program procedures for reference by staff.

S/he will coordinate activities with multiple variables, setting realistic deadlines and managing the timeline. 

The Coordinator may handle inquiries about business unit activities and assist in the development of program materials and correspondence. 

S/he will work cooperatively with Conservancy staff, providing information necessary to make decisions and solve problems. 

The Coordinator may communicate on behalf of the supervisor with internal and external sources, including staff, donors, vendors, and business relations in order to coordinate arrangements, convey information, and ensure successful execution of program. 

Responsibilities & Scope    

• Demonstrate sensitivity in handling confidential information.
• Does not supervise any staff, but may supervise volunteers, interns, or temporary staff.
• Duties are performed under general supervision and established guidelines.
• Financial responsibility may include purchasing, processing invoices, contracting with vendors, and assisting with budget tracking.
• Identify routine problems and utilize existing resources for resolution, refers difficult questions and problems to supervisor.
• Make day-to-day decisions within the scope of work assignments and prioritize work independently.
• Serve as a team member for assigned projects.
• Willingness to travel, work overtime, and work evenings and weekends as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.

Minimum Qualifications  

• Bachelor’s degree and 1 year experience or equivalent combination.
• Valid Driver’s License.
• Experience in business writing, editing, and proofreading.
• Experience organizing time and managing diverse activities to meet deadlines.
• Experience performing one or more administrative processes.
• Experience working and communicating with a wide range of people.

Preferred Knowledge, Skills & Experience     

• Ability to analyze information for the purpose of preparing reports, coordinating activities, and solving problems.
• Ability to apply research skills.
• Ability to write and edit written materials for use with program communications and special events.
• Database skills, including managing and tracking data, and producing reports.
• Excellent “customer service” skills and focus.
• Experience, coursework, or other training in relevant field.
• Strong organizational skills and attention to detail.

Organizational Competencies

Communications

• Effectively expresses messages verbally and in writing. 
• Actively listens to others. 
• Fosters open exchange of issues. 
• Is timely with information.

Flexibility & Innovation

• Flexible to changing circumstances. 
• Takes innovative approaches towards work.
• Takes calculated risks and makes dependable decisions in the fact of uncertainty.

Interpersonal Savvy

• Maintains positive working relationships. 
• Contributes to productive partnerships inside and outside the organization. 
• Understands team member roles and values the contributions of others. 
• Effectively deals with conflict.

Open to Learning

• Versatile learner and committed to self-improvement. 
• Employs strengths effectively. 
• Willingly shares knowledge with others. 
• Seeks coaching on areas needing improvement. 
• Adjusts behavior/performance as needed. 
• Views mistakes as learning opportunities.

Organizational Awareness

• Understands the basics of our business. 
• Knows how local job relates to the big picture & contributes to the overall strategy. 
• Knows how/why things work inside TNC. 
• Easily moves through internal networks and channels for success.

Produces Results

• Takes Initiative. 
• Focuses on priorities.
• Strives for excellence. 
• Is dependable and accountable for results. 
• Persistent in the face of obstacles and meets deadlines.

This description is not designed to be a complete list of all duties and responsibilities required for this job.

How to Apply:
 

To apply for this position, please submit a resume/CV and cover letter to Africa@tnc.org subject line:
OPERATIONS ADMINISTRATOR, KENYA PROGRAM. 

Applications must be submitted by Friday, June 5th, 2015 to be considered.