Sunday, 2 June 2013

Financial Sector Team Leaders Jobs in Kenya

Our client, a leading finance company in the Eastern and Southern Africa region, seeks to recruit three Team Leaders to effectively manage, coach and motivate agents to meet individual and team Key Performance Indicators.
 
Main duties and responsibilities:-
  • Ensures agents meet KPIs
  • Schedule and conduct agent feedback and motivation sessions on areas of improvement and subsequently provide action plans for improvement
  • Supervising a team of not more than 10 agents
  • Assist agents by providing floor support on customer queries.
  • Handle escalated calls
  • Undertake weekly call evaluations per agent in line with Performance Action Plan developed between Team Leader and Quality Assurance during weekly performance meeting
  • Prepare daily reports such as performance reports; shift reports; incident logs
  • Manages agent scheduling
  • Monitors agent performance and incentive plan
  • Logs and escalates matters affecting performance e.g. downtime
Education and experience:
  • A Bachelor’s degree
  • Fluent in the English and Kiswahili
  • Good understanding of Performance Management
  • Previous experience in Supervising a team of not less than 10 agents
  • Contact Centre experience is a prerequisite
Key competencies and attributes:
  • Proficient in MS Office – especially Excel
  • Excellent analytical skills – for reporting purposes
  • Exceptional Customer Service Skills
  • Ability to maintain confidentiality of customer information
  • Good interpersonal; communication skills and coaching skills
  • Excellent organizational skills
  • Attention to detail
  • Ability to work in a strict deadline driven environment
  • Well developed conflict management skills
If you believe this is an exciting and challenging opportunity for you; log on to www.horizoncontactcenters.com/careers to apply. 

A highly competitive remuneration is offered for the position.  
Only shortlisted candidates will be contacted.  
Closing date is Friday 7th June 2013.

St. Paul’s University Jobs in Limuru Kenya - DVC Finance, DVC Academics, HR Manager, Lecturers, Counselor, Librarian, Admin Assistants, ICT, Accounts, Audit, Security and Electrician

St. Paul’s University is a Christian ecumenical institution of higher learning based in Limuru, but with Campuses also in Nairobi, Machakos and Nakuru, and works with over 10 affiliate colleges in Kenya, Uganda and Southern Sudan. 
The University was chartered in 2007, and has since continued to experience tremendous growth. It is our desire to match that growth with qualified staff to guarantee quality service. 
To this end, the University wishes to recruit full time staff who are committed Christians, highly motivated and with demonstrated ability to train a diverse student population in attaining their career objectives.

DVC – Finance and Administration
 
Job Objective
 
Reporting to the Vice-Chancellor
 
He/she will be responsible for the development and implementation of sound financial and administrative policies needed by the University to realize its mission, vision and strategic objectives.
 
Duties and Responsibilities
  • Ensure effective accountability to the Vice Chancellor for proper management and implementation of activities in administration and finance within the University
  • Provide leadership and supervisory oversight to the Finance and General Administration Departments, which currently include Finance, Human Resources, Administration and Information Communication and Technology;
  • Ensure implementation of policies and strategies that support the realization of departmental and divisional objectives and the University’s overall mission;
  • Implement procurement, financial control, human resource and administrative policies and procedures to ensure effective performance and delivery of services and cause revisions of such policies and procedures as often as may be necessary
  • Develop appropriate procedures and ensure compliance to all statutory and legal requirements in general administration and finance within the University
  • Coordinate the design, implementation, revision and evaluation of the University’s strategic plan
  • Develop systems and procedures to attract, develop and retain qualified and experienced staff, manage the appraisal system and ensure good work ethos and adherence to SPU’s code of conduct
  • Any other duties that may be assigned by the Vice Chancellor from time to time
Qualifications & Experience
  • A PhD Degree in a relevant field and preferably an associate professor at a recognized University
  • Professional accounting qualifications such as CPA (K), ACCA, and membership of a relevant recognized professional body
  • A minimum of 7 years experience in a senior management position or served as a Dean or college/campus principal for at least 3 years
  • Demonstrable ability in management of financial planning and systems, budgets, risk mitigation and procurement procedures
  • Experience in the running of University affairs, procedures and systems, and be well versed with the context of the Kenyan higher institutions of learning.
  • Experience in resource mobilization, networking and fund raising
Deputy Vice Chancellor- Academic Affairs
 
Job Objective
 
Reporting to the Vice Chancellor, the DVC – Academic Affairs will be responsible for the effective management of the academic affairs of the University and work closely with the VC in ensuring the realization of the vision, mission and strategic objectives of the University. 
DVC-AA will specifically provide academic leadership of the faculty, research engagements, educational resources, curricula development and implementation, teaching and quality assurance of all academic programs.
 
Duties and Responsibilities
 
The successful candidate will:
  • Ensure effective accountability to the Vice Chancellor for proper management and implementation of activities in the academic section of the University.
  • Provide leadership and supervisory oversight to the Faculty through the Faculty Deans, Library, postgraduate studies and SPU lifelong learning programs, academic registry and research programs.
  • Prepare and present teaching and research programs to the Senate for approval and oversee implementation of all aspects of planning, development and quality control of the extension studies and affiliated colleges.
  • Assisting in formulating, for approval by the University Council, key institutional objectives, policies and strategies for maintenance of high academic standards for all the academic programs and research activities.
  • Promote a learning environment that is supportive of the University mission and vision through student centered services.
  • Facilitate the development, review, and revision of academic curricula, quality and relevance as well as seeking approval for new programs and courses.
  • Develop internal and external academic linkages with the industry, academic institutions and other relevant bodies that benefit the university in one way or another.
Qualifications and Experience
 
The applicant must have the following qualifications and experience:
  • A PhD Degree in a relevant field and preferably an associate professor at a recognized University.
  • A minimum of 5 years experience in a senior management position or at least served as a Dean or a college/campus principal for at least 3 years.
  • Demonstrable ability in the management of academic planning and programs, and management of the same at a University level and capacity to motivate and counsel staff and students.
  • Experience in the running of University affairs, procedures and systems, and be well versed with the context of the Kenyan higher institutions of learning.
  • Evidence of internationally recognized record of scholarship with extensive scholarly / refereed publications and capacity to lead and promote research activities in the University.
  • Experience in resource mobilization, networking and fund raising.
Note: The position of the Deputy Vice Chancellor is a 3 year contract eligible for renewal on the basis of satisfactory performance.
 
The post carries a competitive remuneration package.
 
Human Resource Manager
 
Reporting to DVC, Finance & Administration he/she will implement appropriate HR strategies governing HR Planning, recruitment, talent management, performance management, staff development & retention as well as succession management.

Qualifications & Experience
  • Masters degree in either Human Resources Management or Business Administration with a bias in HR from a recognized University.
  • A Bachelors’ degree in Human Resource Management or Social Sciences.
  • At least 5 years experience of which 2 should be in a management position in main stream HR.
  • Post graduate Diploma in Human Resource Management from a recognized Institution.
  • Current membership with Institute of Human Resource Management.
  • Counseling skills and HR Software knowledge.
Senior Lecturers
 
St. Paul’s University wishes to recruit self driven and result oriented individuals in the following senior lecturer positions:
 
a) Accounting/ Finance (2 Posts)
 
b) Business (1 post)
 
c) Communication (2 Posts)
 
d) Computer Science (2 Posts)
 
e) Purchasing and Supplies (1 post)
 
f) Mathematics and Statistics (1 post)
 
g) Counseling Psychology
 
h) Social work/Sociology
 
i) Development Studies (3 Posts). Candidates should be proficient in the following fields:
  • Development Economics,
  • Child/Youth Development,
  • Organizational Development.
Qualifications
  • A Degree of Doctor of Philosophy in the relevant teaching field from a recognized University.
  • At least 5 years of teaching and research experience at a University level.
  • At least 3 articles published in refereed journals or one University book.
  • Must show evidence of continued research, effective teaching and contribution to University life.
  • Should have supervised postgraduate degree students, attended and contributed at learned conferences, seminars and workshops.
Dean of Students Department
 
Assistant Students’ Counselor
 
Reporting to the Students counselor the Assistant students’ counselor will coordinate counseling programs and facilitate seminars and workshops on guidance and counseling.

Qualifications
  • Degree in guidance and counseling or counseling psychology
  • At least two years post qualifications experience in related work.
  • Affiliation to a counseling association
Library
 
Senior Library Assistant
 
Reporting to the University Librarian he/she will be in charge of a campus library. 
He/she will coordinate administration of library work and services and training of users in e-library.
 
Qualifications
  • Bachelor’s degree in Library and Information Sciences from a recognized University Or Higher Diploma in Library and Information Sciences and 3 years experience in a University Library
  • Familiar with a library and Information Management system
  • KOHA experience an added advantage
Library Assistant
 
Reporting to the University Librarian he/she will survey and appraise University records for archival preservation and conserve print information resources in the library.
 
Qualifications & Experience
  • Diploma in Library and Information Science from a recognized Institution
  • 3 years experience in a University Library
  • Familiarity with a Library and Information Management system
  • KOHA experience an added advantage
Registry
 
Senior Administrative Assistants - Registry 
(2 Posts)
 
Reporting to the Assistant Deputy Registrar he/she will manage the student information management system and update students’ records.

Qualifications & Experience
  • Bachelor’s degree in a business related field with 3 years experience
  • Experience in an Institution of higher learning will be an added advantage
  • Demonstrate problem solving and analytical skills
ICT
 
ICT Technicians 
(2 Posts)
 
Reporting to the ICT Administration Officer, the ICT technician will perform basic networking and preventive maintenance and repairs.

Qualifications & Experience
  • Diploma in computer related field
  • Certification in A+, N+ is an added advantage
  • Excellent communication and interpersonal skills
Software Developer Assistant
 
Reporting to the ICT Administration Officer he/she will develop and implement software systems and
applications, support and improve existing databases and develop associated web applications to create efficiency.

Qualifications & Experience
  • Degree in Computer Science or Engineering + minimum two years experience in a service industry. 
  • Certification in LINUX and Microsoft. HTML, C++, Javascripts, ColdFusion, mySQL database, SQL Commands, PHP web programming, mobile programming, open source programming and security tools.
Senior Business Applications (ERP) Assistant 
(2 Posts)
 
Reporting to the ICT Administration Officer he/she will create innovative approaches to train SPU staff on existing and new technologies as well as developing learning management systems for use by faculty and students.

Qualifications & Experience
  • Bachelor’s degree in Computer Science or IMIS
  • Or Higher Diploma in Computer Science /IMIS with 3 years experience
  • HTML,C++, Javascripts, ColdFusion , mySQL database PHP web programming, mobile programming
  • Knowledge of SAGE, ACCPAC and basic accounting an added advantage
Systems Administrator
 
Reporting to the ICT Administration Officer he/she will develop and maintain installation and configurations procedures of all university databases, applications and new technologies as well as perform daily systems monitoring, verifying and availability of hardware/server resources, systems and key processes.
 
Qualifications & Experience
  • At least a master’s degree in Computer Science or IMIS + minimum of five years experience in a service industry.
  • Must have technical skills in system administration on diverse platforms, networking and database design and implementation.
  • Must have at least 3 years database / system administration experience in a corporate environment.
  • Systems Engineering/Administration certification in LINUX, MSCE, MCITP, CISA.
  • HTML, C++, Javascripts, ColdFusion, mySQL database, SQL Commands, PHP web programming, mobile programming. Open source security tools an advantage.
Public Relations & Marketing
 
Marketing Assistant
 
Reporting to the Public Relations & Marketing officer he/she will coordinate marketing activities as well as establish and maintain a consistent and favorable image of the University.
 
Qualifications & Experience
  • Bachelor’s degree in Marketing or Communication
  • Post graduate training in Marketing & PR is an added advantage
  • At least 2 years relevant experience
  • Excellent interpersonal and communication skills
Webmaster/New Media Assistant
 
Reporting to the Public Relations & Marketing Officer he/she will re-design, maintain and continually improve the SPU Website as well as manage all SPU social media pages.
 
Qualifications & Experience
  • Bachelor’s degree in Computer Science
  • Qualifications in HTML, C++, Javascripts, Coldfusion, mySQL database, SQl commands, PHP web programming & Mobile programming
  • Open Source programming is an added advantage
  • At least one year experience in the area of Website design and management
Finance and Audit
 
Senior Accountant
 
Reporting to the Senior Finance Officer he/she will prepare annual budgets, cash flows and management accounts.
 
Qualifications & Experience
  • Bachelor’s degree in Commerce or BBA; Finance or Accounting Option
  • CPA (K) or ACCA qualifications
  • At least 5 years in an Accountant level
  • Ability to work in an ERP environment of SAGE systems an added advantage
Accountant
 
Reporting to the Senior Finance Officer he/ she will prepare bank reconciliation statements and manage
students’ accounts.
 
Qualifications & Experience
  • Bachelor’s degree in commerce or BBA; Finance or Accounting option
  • CPA Part II (Two)
  • At least 3 years at Assistant Accountant level
  • Ability to work in an ERP environment of SAGE systems an added advantage
Internal Audit Assistant
 
Reporting to the internal Auditor, he/she will conduct audit assignments on policies, procedures and standards in accounting, systems operations, internal controls, procurement, stores and human resources management.
 
Qualifications & Experience
  • Bachelors’ degree of commerce or Business Administration Accounts or Finance option, CPA Part 2 or alternatively be a CPA (K) holder.
  • Minimum of 2 (two) years experience with exposure to an audit and/or finance operation environment is desirable.
  • Experience on ERP and good command of MS Office applications is desirable
Administration
 
Executive Secretary
 
Reporting to the Principal he/she will provide administrative and secretarial support to the office of the Principal.

Qualifications & Experience
  • Basic degree or Higher national Diploma in secretarial and IT studies with3 years experience in a busy office
  • Proficiency in all Microsoft Suite and desk top publishing software
  • Good organizational skills, PR and communication skills
Secretary 
(3 Posts)
 
Reporting to the Heads of Departments he/she will provide administrative and secretarial support to the department.
 
Qualifications & Experience
  • Diploma in Secretarial studies
  • 3 years experience or Higher National diploma in Secretarial and IT studies
  • Bachelor’s degree is an added advantage
  • Proficiency in all Microsoft suite and desk top publishing software
Receptionist
 
Reporting to the Campus Coordinator he/she will provide support to the public relations department as well as receive, direct and respond to all inquiries (telephone calls, emails etc).
 
Qualifications & Experience
  • Diploma training (preferably in Public Relations) Or O Level certificate with Secretarial certificates with minimum 3 years experience
  • Knowledge of computers and relevant software applications
  • Excellent communications and interpersonal skills
Security Supervisor
 
Reporting to the Assistant Sports & Recreation Officer he/she will supervise activities of the security guards and ensure safety is maintained in all areas of the University.
 
Qualifications & Experience
  • Diploma in security matters
  • Must have served in disciplined forces
  • 3 years experience as a security officer in a large organization
University Electrician
 
Reporting to the Senior Administration Assistant he/ she will ensure the proper functioning of all electrical units in the University.
 
Qualifications & Experience
  • Diploma in Electrical Engineering
  • At least 2 (Two) years experience in areas of power installations & fittings
  • Computer literate
Note: Visit www.spu.ac.ke for the full details on the role profile and job requirements of the above advertised positions.
 
Application Procedure
 
Applications should include a filled employment application form, CV and a cover letter. 
The application form is available on our website, www.spu.ac.ke, or you may request for it on recruit@spu.ac.ke. 
All Applications should be sent to recruit@spu.ac.ke 
or 
The Vice Chancellor’s Office, 
St. Paul’s University, 
Private Bag- 00217 
Limuru 
and should reach us not later than Friday June 14, 2013.

Friday, 31 May 2013

Coffee Research Foundation Research Officers, Lab Technologist, Senior Internal Auditor and Nurse Jobs in Ruiru Kenya

Coffee Research Foundation is a State Corporation whose mandate is to research, develop and disseminate appropriate technologies for enhanced productivity, quality and value addition.
 
The Foundation invites applications from qualified persons for the following posts.

1. Research Officer II (Crop Nutrition) 
Ref.No.RO/CHEM/15/2013 
1 Position
The successful candidate will be reporting to a Senior Research Officer.
 
Duties and responsibilities
  • Initiate and implement research projects in consultation with senior research officers in related disciplines.
  • Preparation of research project proposals in consultation and collaborations with senior research officers
  • Analyze data in consultation with senior research officers
  • Preparation of technical reports and publications in consultation with senior research officers
  • Undertake dissemination of research information and training activities
  • Provide technical support in the soil and leaf analysis service offered to farmers and other coffee stakeholders.
Qualifications and Experience
  • Bachelor of Science Degree in agricultural sciences or its equivalent.
  • Have good communication and interpersonal skills;
  • Be proficient in computer applications;
  • Possess strong analytical skills
  • Be results oriented and team player.
  • Basic supervisory skills.
  • Should portray knowledge in ISO 9001:2008
  • Age limit below 35 years.
2. Laboratory Technologist III 
Ref.No.LTECH/CHEM/16/2013
1 Position

An officer at this level will report to Senior Laboratory Technologist I.
 
Duties and responsibilities
  • Ensure the laboratory is safe and in good working condition.
  • Set up and operate laboratory equipment.
  • Ensure regular servicing and maintenance of basic laboratory equipment.
  • Participate in layout of experiments and data collection / summary.
  • Lay down demonstration materials.
Qualifications and Experience
  • Diploma in Analytical chemistry or its equivalent
  • Have good communication and interpersonal skills;
  • Be proficient in computer applications;
  • Possess strong analytical skills
  • Be results oriented and team player.
  • Possess supervisory skills
  • Should be experienced in HPCL and GC-MS applications
  • Should portray knowledge in ISO 9001:2008
  • Age limit below 30 years.
3. Research Officer II (Entomology) 
Ref.No.RO/ENT/17/2013 
1 Position
The successful candidate will be reporting to a Senior Research Officer.
 
Duties and responsibilities
  • Initiate and implement research projects in consultation with senior research officers.
  • Preparation of research project proposals in consultation with senior research officers
  • Analyze data in consultation with senior research officers
  • Preparation of technical reports and publications in consultation with senior research officers
  • Undertake dissemination of research information and training activities
Qualifications and Experience
  • Bachelor of Science Degree in agricultural sciences or its equivalent.
  • Having registered for a Master’s Degree in Agricultural Entomology will be an added advantage
  • Have good communication and interpersonal skills;
  • Be proficient in computer applications;
  • Possess strong analytical skills
  • Be results oriented and team player.
  • Basic supervisory skills
  • Should portray knowledge in ISO 9001:2008
  • Age limit below35 years.
4. Research Officer II (Economics) 
Ref. No.RO/ECON/18/2013 
1 Position 
The successful candidate will be reporting to a Senior Research Officer
 
Duties will include
  • In consultation with senior research officers, prepare research proposals in the areas of socio-economics, sector development and policy
  • Undertake data collection, analysis and interpretation of research data
  • Analyze data in consultation with senior research officers
  • Preparation of technical reports and briefs
  • Undertake dissemination of research information and training activities
Qualifications and Experience
  • Bachelors degree in Agricultural Economics or its equivalent.
  • Having registered for Masters Degree in a relevant area will be an additional advantage.
  • Good communication and inter-personal skills.
  • Strong analytical skills.
  • Proficiency in basic computer applications (MSExcel and Word)
  • Be results oriented and a team player.
  • Must demonstrate basic supervisory abilities.
  • Should portray knowledge in ISO 9001:2008
  • Age limit below 35 years.
5. Senior Internal Auditor II 
Ref. No. IA/AUD/19/2013 
(1 Position)

An officer at this level will be responsible to a designated Officer.
 
Duties and responsibilities
  • Initiates review and develops audit techniques and procedures.
  • Undertakes comprehensive audits on utilization of resource.
  • Ascertain the correctness of accounting records.
  • Prepares audit reports.
  • Ensures maintenance of internal checks and balances.
  • Reviews audit risk areas and recommends the necessary improvement.
  • Liaises with External Auditors.
Key skills and competencies
  • Bachelors degree in Commerce (Accounting) or its equivalent and CPA Part II or its equivalent
  • Must be certified Information Systems Auditor (CISA)
  • Minimum of three years’ experience as Internal Auditor
  • Possess good communication and interpersonal skills;
  • Proficiency in computer skills
  • Possess good analytical skills
  • Good organizational and supervisory skills
  • A person of high integrity
  • Must be results oriented and a team player
  • Demonstrated professional competency as reflected in the work performance and results
  • Possesses good record management skills
  • Should portray knowledge in ISO 9001:2008
  • Age limit below 35 years.
6. Nurse III 
Ref. No. NRS/ADM/20/2013 
(1 Position)
 
An officer at this level will report to a designated Officer.

Duties and responsibilities
  • Prepares patients for diagnosis
  • Processes, verifies and maintains information related to patients treatment 
  • gives support and health education to the community and patients
  • Ensures availability of supplies and equipment
  • Administers prescribed treatment.
  • Gives support and health education to the community
  • Attends to emergency cases.
  • Facilitates in referral cases and patient transfers
  • Ensures availability of medical supplies
Key skills and competencies
  • Diploma in Nursing or equivalent.
  • Possess good communication and interpersonal skills;
  • Good public relations skills
  • Records management skills
  • Must be a team player
  • A person of high integrity
  • Commitment and patience
  • Should portray knowledge in ISO 9001:2008
  • Age limit below 35 years
To reach the Director of Research on or before 15th June 2013.
Clearly indicate on the envelope the Reference number of the job you are applying for.
 
Director of Research
Coffee Research Foundation
P. O Box 4, 00232, 
Ruiru.
 
We are an equal opportunity employee and ladies are highly encouraged to apply.
 
Only shortlisted candidates will be contacted.
 
Canvassing will lead to automatic disqualification.

General Manager and Financial Controller Jobs in Kenya (Gujarati Speaking)

My client in commodity trading is looking to hire Gujarati speaking GM and Financial Controller as follows;

General Manager
 
1. Mandatory Gujarati speaking.
 
2. Experience in similar position or related - 4 years and above.
 
3. From FMCG industry is an added advantage.
4. Young and presentable between 35 - 45 years/ male or female.
 
5. Package; Net of 70 - 90k with a company vehicle for starts.

Financial Controller
 
1. Mandatory Gujarati speaking.
 
2. Basic book keeping and accounting skills.
 
3. Young and presentable between 25 - 32 years.
 
4. Package; Net 50-60k

Kindly email your CV sating which position you are applying to MRiona165@gmail.com before 4th June 2013

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