Wednesday, 17 April 2013

Customer Care Executive Jobs in Dar es Salaam and Nairobi

Customer Care Executive 
4 Positions

Our products and solutions, sold in 165 countries, make food, drink and facilities safer, more hygienic and more sustainable.

The role:
 
Reporting to the Business Development Director, the successful candidate

Job Specification:
  • Service the existing customers
  • Expand and consolidate the business within existing customers
  • Prospect for new accounts and convert the accounts held by the competition
  • Develop a strong relationship with both the operations staff and the decision makers in the key accounts
Qualifications Desired (Skills, Experience and Knowledge)
  • A University degree in Sciences or any other related discipline with a minimum of 3 years relevant experience.
  • Experience handling major accounts in a B to B selling environment will be an added advantage
  • In-depth understanding and experience in Hospitality industry (hotels, lodges, hospitals, institutions) will be a key advantage.
  • He /she must be self driven with a “can do” attitude and passion to achieve results under minimum supervision.
  • Must possess great interpersonal and communication skills
  • Must possess a valid driving license     
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address below so as to reach us on or before May 1st May 2013: cvs@careerdirections.co.ke the vacancies are three Tanzania (Dar re salaam) and one in Kenya.

Kindly advise the exact country you are applying for. 
Only shortlisted candidates will be contacted.

Eve Hygiene Solution Sales Executives Jobs in Kenya

Eve Hygiene Solution is one of Kenya's fastest growing Sanitary Bin service provider.

We special in providing sanitary bin services to Cleaning companies, corporates, school, small businesses, single offices, you name it !

Offering unmatched quality Sanitary bins and service to you.

We encourage creativity and productivity while working closely with our customer base to create a communication channel that is functional and easy to implement between the client and the company, for the satisfaction of the customer.

We are looking for high caliber individuals to fill the posts of Sales Executives in the following towns :-

Nairobi, Nakuru, Kisumu, Eldoret, Mombasa, Thika, Machakos.

He/She will responsible for the direction and management of all sales and business development operations in that particular town, including marketing of the Companies Services,Brand development and customer relationships.

Responsibilities
  • Achieve and exceed companies sales benchmark for that particular region.
  • Customer satisfaction, by making ensuring their complaints are met promptly.
Requirements
  • Exposure to target driven environment.
  • Personal attributes - eloquence & corporate present-ability
  • Must be able to fit in a corporate sales environment in terms of personality and grooming.
  • Based on marketing reports and sales performance revise strategies accordingly
  • Lead on customer satisfaction surveys and report to management to Inform on Implications/future sales strategies.
  • Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base.
  • Contributing to and developing marketing plans and strategies to meet organizational objectives
  • Generating of weekly marketing and sales reports to the management.
Qualifications
  • Age between 25-35years.
  • Must have 3 years experience in the cleaning Industry.
  • Minimum education, Diploma in sales or business related course.
  • Must be residing near or in that particular town he/she is going to apply for.
  • Ability to work with minimum supervision.
  • Hardworking and self driven.
If you meet the above requirements and qualifications please email your CV to recruit@evehygiene.com

Tuesday, 16 April 2013

Restaurant Supervisor, Sous Chef, Cooks, Waiter and Kitchen Steward Jobs in Kenya

Looking for a Career in the Hospitality Industry?

Restaurant Supervisor

This restaurant supervisor will be responsible for managing smooth, efficient food and beverage operations, maintaining a high customer satisfaction, paying attention to achieving sales targets with a good level of cost control.

Other duties include:
  • Responsible for scheduling staff work hours, shifts, induction of new employees and to complete job charts and appraisals for  F&B Staff
  • Carry out monthly customer care reviews to ensure all procedures are reviewed against reports and necessary action implemented.
  • To maintain all areas of the restaurant to appropriate sanitation standards regularly review the operation standards and update the F&B service team. Ensure all Food and Beverage Service staff are knowledgeable of available products.
  • To forward plan for restaurant activities / events and ensure table appointments, including flower arrangements, are impeccable, and all stations have their correct mis-en-place
  • To control food and beverage stocks in line with budget costs and ensure labor costs are in line with forecasted revenues and budget
  • To maintain all control procedures – support F&B controller at month end with stocktaking and supply with all relevant information.
  • Carry out monthly audits for hygiene/maintenance and health and safety.
Desired Skills/Qualifications
  • A degree or diploma in Food & Beverage Service hotel management from a reputable organization
  • 2 to 5 years’ experience in a supervisory or management role in the F&B department of a hotel or restaurant
  • Knowledge in restaurant / bar operations and menu preparations
  • Highly organized, attentive to detail with good interpersonal skills
  • Excellent written and spoken English.
Sous Chef
The Sous Chef is responsible for the operations and supervision of the kitchen and kitchen staff.

Main responsibilities include:
  • Planning, directing and supervising the activities of kitchen staff and providing an efficient and cost effective food service to the establishment
  • Responsible for creating menus and ensuring that all menus are constantly updated, paying special attention to seasonal availability
  • Implements correct procedures for food receiving and storage, food handling, preparation and distribution, kitchen sanitation and safety, equipment operation and cleaning
  • Maintains food inventory control systems and requisitions and determines delivery dates for food and supplies from storage areas to meet daily menu requirements
  • Ensures that sanitation, housekeeping and safety standards meet the requirements of local and statutory rules and regulations
  • Supervises food production to ensure the quality and quantity  control of menu items and that proper food handling techniques are followed at all times as well as checking  food service for portion control, serving temperatures, food quality and sanitary procedures
  • Ensures all staff are trained and adhere to prescribed techniques and standards
Desired Skills / Qualifications:
  • Degree or diploma in culinary degree or related field or a combination of relevant education and experience
  • At least 5 years of industry and culinary management experience.
  • Previous experience with control of food and labor cost.
  • Demonstrated menu development, costing, cooking, presentation, and pricing of meals.
  • Highly organized and with excellent management ability
Cooks

The Cook is responsible for the daily preparation of food items. Other key responsibilities include:
  • Participate in the preparation and cooking and serving of food items in accordance with specified menus and section requirements as directed in a sanitary and timely manner
  • Follows recipes, presentation specifications and measure out correct quantities to be cooked and size of portions to be served, taking into account orders placed.
  • Restocks all items as needed throughout the shift, check quantity and quality of stock received and notify stores department of deficiencies.
  • Oversee washing and cleaning of floors, crockery, utensils, work surfaces and other kitchens equipment to ensure that the necessary hygiene and health and safety standards are maintained in the kitchen and restaurant as appropriate.
Desired Skills / Qualifications:
  • Diploma in Culinary Arts or similar qualification, or prior progressive, relevant experience
  • 2 to 5 years experience in a similar role in the kitchen department
  • Understanding and knowledge of safety, sanitation and food handling procedures
  • Team player and displays problem solving abilities, be self motivated and organized
  • Ability to work calmly and effectively under pressure
Waiter

The key duties include:
  • Preparation of the restaurant, including all necessary mis-en-place for service,
  • Offering service to customers in a professional, efficient and courteous manner.
Desired Qualifications / Competencies
  • Diploma in Food & Beverage Service or related qualification
  • Experience in a similar role in the restaurant or banqueting department of a large hotel or resort.
  • Pleasant, outgoing personality, organized and detail oriented
Kitchen Steward

This role is responsible for ensuring the cleanliness of agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.  
Also inspects kitchens, workrooms, and equipment for cleanliness and order, take inventories of china, silverware, and glassware.

Desired Qualifications/Skills
  • Completion of high school education and prior relevant experience
  • Prior experience in a restaurant or hotel an advantage.
  • Strong, able-bodied, organized and detail oriented
If you feel you fit any of the below roles please send your CV to jobs@alternatedoors.co.ke and indicate the role you are applying for as the subject.

Diploma Chemical Engineers Jobs in Kenya

Our client is a leading global manufacturer of specialty additives and chemicals and is looking for Chemical Engineers for their new offices in Kenya.

Job Responsibilities & Duties
  • Design, construction, and maintenance of equipment and facilities
  • Construction of a chemical plant and apply the principles of chemistry to construct systems that will efficiently design and invent new processes
  • Oversight of the construction process and managing the safe operation of the facility
  • Research and development
  • Plan and operate facilities.
Requirements
  • A Chemical Engineering diploma from a recognized institution
  • At least 0 - 2 years working experience
Please send your application to jobs@alternatedoors.co.ke

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