Safaricom - MPESA Support Analyst

We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

MPESA Support Analyst
 

Ref: TECHNOLOGY_MSA__AUG _2012

Reporting to the Senior Manager Enterprise systems Support, the position holder will provide technical support to existing and upcoming Revenue Systems and MPESA applications.

The job holder’s key responsibilities will be to:

• M-Pesa systems monitoring;
• Ensuring 99.99% Availability and usability of M-PESA, 3rd party billers connections and data integrity;
• Investigations and root cause analysis of all incidents and problems affecting M-PESA
• Documentation of RCA to be submitted for approval within 2 days of the event.
• Testing and Implementation of new products, services or upgrades;
• Provide secondary and tertiary support (and management where applicable) for MPESA and all interfaces;
• Documentation and Policy implementation.

The ideal candidate should possess the following skills & competencies:

• University Degree in Computer Science or IT Related field;
• Certification in MCSE/MCSA;
• Certification in MSSQL Server;
• Programming skills in any 4GL or a functional programming language e.g. SQL;
• Oracle DBA training is highly recommended;
• UNIX/Linux would be an added advantage;
• 3-4 years experience in a client server environment;
• 2 years DBA and/or Application Support experience;
• Highly developed analytical thinking skills;
• Ability to manage customers and fellow team members;
• Team player.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Wednesday 29th August, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
 

Via E-mail to:  hr@safaricom.co.ke

Accounts Manager

The Organisation:
 

LiveWell is a healthcare organization registered in Kenya in 2008 whose objectives are to establish and provide management services for health clinics, known as LiveWell Clinics, making them efficient and affordable for the low to middle income groups in urban centres. 

For more information visit www.livewellclinics.com

Position Title: Accounts Manager

Purpose
 

The position exists to effectively provide timely and accurate financial accounting support services to Livewell Ltd.
 

Duties and responsibilities
 

General accounting including preparing journal entries, maintaining balance sheet schedules and ledgers and account and bank reconciliations. 

Assisting with monthly closings and account analysis and supporting the Chief Operating Officer in carrying out the responsibilities of the accounting department. 

Specifically:

• Reconcile and maintain balance sheet accounts
• General ledger operations
• Prepare journal entries
• Prepare monthly closings and monthly financial statements
• Preparation of monthly financial reports
• In charge of accounts receivable and accounts payable
• Tax computations and returns
• Budgets and forecasts
• Manage payroll administration
• Account/bank reconciliations
• Prepare and coordinate of the audit process
• Implementing and maintaining internal financial controls and procedures

Qualifications, Skills and Experiences

• College Degree in finance, CPA-K or equivalent work experience
• A minimum of two years of general accounting experience; some auditing experience desired
• Knowledge of accounting regulations is helpful
• Computer proficiency and familiarity with a range of software applications; report-writing
• Proficiency in a relevant accounting software

Please send your application with detailed CV to the 

Operations Manager, 

LiveWell Health Clinics, 

P.O Box 64406- 00620 , 

Nairobi 

or email gkamero@livewellclincs.com by 29th August 2012 .

Safaricom - Senior Analyst – Intelligence Systems

%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0AWe+are+pleased+to+announce+the+following+vacancy+in+the+IS+Operations+Department+within+the+Technology+Division.%26nbsp%3B%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0AIn+keeping+with+our+current+business+needs%2C+we+are+looking+for+a+person+who+meets+the+criteria+indicated+below%3A%0D%0A%0D%0A%3Cb%3ESenior+Analyst%26nbsp%3B+%E2%80%93+Intelligence+Systems%3C%2Fb%3E%0D%0A%3Cb%3E%26nbsp%3B%3C%2Fb%3E%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Cb%3ERef%3A+%3C%2Fb%3ETECHNOLOGY_SAIS__AUG+_2012%0D%0A%0D%0AReporting+to+the++Enterprise%26nbsp%3B+Systems+Support%26nbsp%3B+%28ESS%29+Manager%2C+the+position+requires+a++highly+technical+person+with+strong+analytical+skills.%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%26nbsp%3BThe+ideal+candidate+possesses+strong+interpersonal+skills+and+the+ability+to+influence+others.%26nbsp%3B%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0ASelf-motivated+and+committed+to+results.%26nbsp%3B%26nbsp%3B%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0AIn+addition%2C+this+role+requires+excellent+project+planning%2Fmanagement++skills%2C+creativity%2C+and+the+ability+to+think+strategically.%0D%0A%0D%0A%3Cb%3EThe+job+holder%E2%80%99s+key+responsibilities+will+be+to%3A%3C%2Fb%3E%0D%0A%0D%0A%3Ci%3E%3Cb%3EData+Warehousing%3C%2Fb%3E%3C%2Fi%3E%3C%2Fdiv%3E%0D%0A%3Cul+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Cli%3EGather+and+analyze+data+in+support+of+creating+a+strategy+and+vision++around+data+storage+%28data+warehousing%2C+OLAP%2C+data+mining%29%2C+information++delivery+%28dashboards%2C+portals%2C+scorecards%29%2C+and+reporting%3B%3C%2Fli%3E%0D%0A%3Cli%3EProactively+analyze+data+to+identify+immediate+improvement+opportunities%3B%3C%2Fli%3E%0D%0A%3Cli%3EParticipate+in+the+design+and+high+level+modeling+of+data+warehouse+and+data+mart+objects%3B%3C%2Fli%3E%0D%0A%3Cli%3EDetermine+data+quality+standards+required+to+support+analytic+and++reporting+needs.+Develop+and+implements+data+profiling%3B+and+validation++routines+to+support+data+quality+standards.+Identify+business+processes++changes+that+will+improve+data+quality%3B%3C%2Fli%3E%0D%0A%3C%2Ful%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Ci%3E%3Cb%3ELeadership%3C%2Fb%3E%3C%2Fi%3E%3C%2Fdiv%3E%0D%0A%3Cul+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Cli%3ELead+cross+functional+teams+and+show+an+ability+to+translate++sophisticated+analytics+into+terminology+that+can+be+easily+understood++by+business+owners%3B%3C%2Fli%3E%0D%0A%3Cli%3EInspire+%2C+up+skill+and+grow%26nbsp%3B+junior+analysts+in+the+team%3B%3C%2Fli%3E%0D%0A%3Cli%3EProvide+the+enterprise+with+the+data+management+and+analytics++solutions+for+making+good+decisions+and+expanding+their+own+analysis++capacity%3B%3C%2Fli%3E%0D%0A%3Cli%3ETrain+business+customers+on+data+warehouse+contents%2C+access+tools+and+techniques.%3C%2Fli%3E%0D%0A%3C%2Ful%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Ci%3E%3Cb%3EBusiness+Analytics%3C%2Fb%3E%3C%2Fi%3E%3C%2Fdiv%3E%0D%0A%3Cul+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Cli%3EDevelop+predictive+models+solutions+for+business+users+on+all+aspects+of+product+life+cycle%3B%3C%2Fli%3E%0D%0A%3Cli%3EWork+collaboratively+with+users+in+all+business+units+to+understand+and+define+relevant+reports+and+dashboards%3B%3C%2Fli%3E%0D%0A%3Cli%3EDefine+user+objectives+and+goals+and+design+and+lead+program+strategy+based+on+nature+of+data%2C+processes+and+needs%3B%3C%2Fli%3E%0D%0A%3Cli%3EMonitor%2C+track+and+understand+industry+trends+and+the+factors+that+drive+them%3B%3C%2Fli%3E%0D%0A%3Cli%3EProvide+benchmarking+and+other+comparative+analyses+of+similar++companies+utilizing+data+mining+tools+and+other+data+technology+tools%3B%3C%2Fli%3E%0D%0A%3Cli%3ERespond+to+end+user+queries+and+request+for+support.+Assists+users++with+the+creation+of+reports.+Helps+users+derive+actionable+business++insights+from+reports+and+analysis%3B%3C%2Fli%3E%0D%0A%3C%2Ful%3E%0D%0A%3Cdiv+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Ci%3E%3Cb%3ESystems+Support%3C%2Fb%3E%3C%2Fi%3E%3C%2Fdiv%3E%0D%0A%3Cul+style%3D%22color%3A+black%3B+font-family%3A+Verdana%2Csans-serif%3B+text-align%3A+justify%3B%22%3E%0D%0A%3Cli%3ETroubleshoot+technical+and+non-technical+challenges+on+key+decision+systems%2C+BI%2C+FMS%2C+Dealer+Manager%2C+CRM%2C+and+RAID%3C%2Fli%3E%0D%0A%3Cli%3EManage+system+capacity+and+anticipate+user+demands+on+resources%3B%3C%2Fli%3E%0D%0A%3Cli%fo_ids[2054]=100000213484704

Quality Assurance Manager

The Organisation:
 

LiveWell is a healthcare organization registered in Kenya in 2008 whose objectives are to establish and provide management services for health clinics, known as LiveWell Clinics, making them efficient and affordable for the low to middle income groups in urban centres. 

For more information visit www.livewellclinics.com
 

Position Title: Quality Assurance Manager
 

Purpose
 

The position exists to effectively represent and develop LiveWell Clinics services in Kenya. 

The Quality Assurance Manger is responsible for maintaining high standards of treatment, continuous guidance to the clinic managers and represent Livewell Ltd fully in all medical forums
 

Specifically:-  

• Make sure that overall quality of all Livewell Health Clinics meets standards with regards to patient management, record keeping, commercial performance, group dynamics, Health information statistic, premises, commercial data,diagnosis and dispensing. 
• Provide adequate mentoring, training and technical support to the clinics managers and their staff. 
• Liaise and strategically position the clinics so that they are both socially effective and economically viable by collecting and analyzing data from the clinics relevant to the pricing, quality assurance, accessibility, etc. Inform Livewell Ltd about clinics 
• Status by submitting periodical written and verbal reports on clinics to the CEO. 
• Assist with logistics of new clinics establishments, and hold responsibility for fulfillment of District Public Health inspector licensing of all existing and new clinics 
• Consult on meeting records and action plans for each individual clinic to encourage strategic long-term operations planning. 
• Assist with initial training of new employees, and conduct continuing education sessions for existing employees per agreed schedules. 
• Maintain Clinic Premises by keeping the clinic premise to the defined standard of the Livewell Ltd. 
• Ensure all clinics receive regular supervisory visits, manage clinical Officers and also collate reports and submit summaries of key issues arising out of clinic visits. 
• Provide knowledge and know-how in the essential healthcare area, develop training strategy, create and implement new Livewell clinics operations training strategies. 
• Ensure all relevant clinics level operations, information, education, communication issues are addressed in a timely manner, to ensure clinics operating requirements are adhered to. 
• Coordinate Medical Officers, Dentists and other specialists for special consultation sessions and rotations at LiveWell Clinics.

Qualifications, Skills and Experiences

• Medical degree or high diploma in Clinical Services 
• Over 10 years experience in provision of clinical services 
• Excellent oral and written English and Kiswahili skills 
• Experience as a trainer Management and supervisory skills 
• Computer Literate

Please send your application with detailed CV to the 

Operations Manager, 

LiveWell Health Clinics, 

P.O Box 64406- 00620 , 

Nairobi 

or email gkamero@livewellclincs.com by 29th August 2012 .