Team Leader

 International BPO firm with Head Offices in North America, is looking for a Team Leader to provide leadership to team of 20 Data Operators for the Nairobi office.

The Kenyan office will provide BPO services for international and local clients. 

The team leader will coordinate with an assistant team leader and the project management team to effectively produce quality work in a timely and fashionable manner.

Key responsibilities:

• Providing leadership and support to a team of 20.

Required skills and competences:

• Very good written English (grammatically correct, can express things clearly)
• A people person with a passion for digitization.
• Ability to work accurately and with an eye for detail and instill the same in the team
• Ability to respond promptly to emerging issues while ensuring that the team is meeting client expectations.
• Ability to communicate and coordinate with internal departments
• Ability to multitask and take up more workload when required
• Internet skills: ability to work in multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethic (is reliable, motivated, professional)
• University graduate with not more than 3 years out of school.

Candidates with neutral accents and great communication skills will be given priority.

To apply, send CV only to Kenya_jobs@digitaldividedata.com by August 14th 2012.

Kindly indicate the position applied for and minimum salary expectation on the subject line.

UAP - Financial Sales Advisor

As part of  UAP aggressive growth strategy in 2012 and to strengthen the team to achieve ambitious performance objectives, the Company wishes to recruit experienced, dynamic, innovative and high caliber individuals to fill the positions of Financial Sales Advisors.

Reporting to the Unit Manager and operating in a highly competitive and dynamic environment, this challenging position requires the candidates to perform the following functions:

Duties and Responsibilities

• Prospecting for clients for the provision of insurance and investment services and products including unit trusts, life insurance, monthly investment plans, education plans, General insurance, Retirement planning, offshore products etc.
• Provide financial advice to clients according to their requirements and risk profile, as well as the performance of the specific portfolios
• Carry out a detailed-fact find review of the potential clients and recommend appropriate insurance and investment products.
• Maintain a regular follow-up with clients to maintain a strong customer service.

Qualifications, Skills and Ability Requirements

• Bachelor's degree or relevant professional qualifications will be an added advantage.
• Minimum K C S E grade C
• Minimum Age- 28
• Successful track record of selling in the financial services sector,teaching or any other relevant profession;
• Have a good network and adept at connecting with people;
• Prior experience in selling life,investments or  in any other field will be a definite advantage.
• COP in insurance or its equivalent professional certification, added advantage
• Good working knowledge of financial markets and financial products
• Results oriented and able to work under strict deadlines to meet sales targets
• Ability to thrive in a high-pressure, fast-paced environment with minimum supervision
• Remuneration is an attractive highly rewarding Commission based structure.

If this position is of interest to you, please apply to pesuna@uap-group.com with a covering letter latest Friday 24th August 2012 explaining how you would meet the demands of this challenging position (please do not send hard copies).

In the event you do not hear from us, please consider your application unsuccessful

M-KOPA - System Administrator

M-KOPA is a mobile technology company that uses mobile payments to offer consumer financing for energy products and services, targeted at off-grid users. 

The M-KOPA payment system uses mobile payments as a way to pay slowly for renewable energy for a range of applications such as solar lighting or mobile charging.

M-KOPA is seeking a skilled and motivated System Administrator to help manage the growing M-KOPA network.

Background
 

M-KOPA was founded in 2011 following a successful commercial pilot using mobile services to collect payments for use of energy. The company’s first scaled commercial application is off-grid solar power systems, undergoing commercial roll-out across Kenya from May 2012.
 

M-KOPA was incubated by Signal Point Partners (www.signalpointpartners.com).

The partners and management team of M-KOPA include several former executives responsible for the initiation and scaling of M-PESA, the award-winning mobile financial service platform in Kenya. M-KOPA has strong international investors to help scale its business.
 

The Position
 

Title: System Administrator

Role: Managing the M-KOPA network and ensuring all network hardware and software assets and computers are running optimally
 

Location: Nairobi, Kenya
 

Start Date: September 2012
 

Reporting to: Head of Technology
 

Responsibilities Include:

• Manage M-KOPA’s Windows based network, both in terms of software configuration and hardware maintenance
• Manage all of M-KOPA’s Linux and Windows servers
• Support all M-KOPA end users with Windows, Macintosh, Office and other common applications
• Work to ensure the M-KOPA internet service has minimal downtime by improving and managing the operation and configuration of the failover link
• Determine hardware and infrastructure requirements for M-KOPA and create configuration plans and solutions to support the requirements
• Identification and procurement of hardware required for IT

Skills & Experience

• Experience with Microsoft Server Administration including Active Directory, DHCP, printer management, user share management and other related services.
• End User Support – Ability to install, troubleshoot and repair Laptop, Desktop, Server and Printer hardware and software. This will include Windows, Linux and Apple OS based machines.
• Experience assisting with the installation, configuration and cabling of Routers, Switches, Hubs and Firewalls
• Experience supporting VPN clients.
• Experience troubleshooting end user network connectivity issues.
• Technical Understanding of network protocols and services including (TCP/IP, FTP, DNS, DHCP, SMTP etc). Should have experience troubleshooting LAN, WAN and WLAN issues.
• Experience dealing with security issues (malware/virus cleaning, hardware hardening etc.)
• Ability to effectively communicate and work closely with M-KOPA staff to determine needs and assist with systems requirements.
• Excellent Verbal and Written Skills

Contacts: Please send a cover letter outlining your interest in this role and a CV to: apps@m-kopa.com by August 15th, 2012.

Sales & Marketing Executive

BPC-Africa  is one of the leading consulting firms in the East, Central and Southern Africa Region. 

Our vision is to deliver best value that business can find through partnering in Strategy, Organization and People.

We partner with both local and international clients to source for best talent in a number of Specialized and generalist areas. 

Our client is a fast growing local SME and is currently sourcing for talent to join its vibrant Sales & Marketing Team.

Sales & Marketing Executive
 

The job reports to the Country Sales Manager.
 

Main Purpose of the Job
 

To ensure sales targets are consistently realized in value and volume while ensuring brand visibility and growth.

Main Responsibilities

• Identifying, generating & qualifying new leads for generating client database
• Implementing the agreed marketing and promotional activities
• Recruiting and developing customers into growth
• Ensuring sales performance of various products in line with targets and sales plan
• Analyzing sales and proactively taking corrective action into achieving targets
• Providing sales focus and feedback to the Sales Managers to plan for current and future capacities and as inputs into the supply chain planning
• Analyzing own sales and competitors’ as well as trends in the industry
• Developing clientele database and ensuring active relationship
• Providing the organization with knowledge and insights for job and product continous improvement

Job Skills

• Consumer & Market intelligence Skills
• Selling skills
• Negotiation skills
• interpersonal skills
• IT skills
• Analytical skills

Competencies

• Entrepreneurship
• Visionary team player
• Change leader

Academic Qualifications

• Bachelor of Commerce Degree with a Marketing Specialization
• Or Diploma in Marketing with 2years subsequent experience

Professional Affiliation

• Any professional body preferably MSK
• CIMA

Send application & CV to the following address: talentsearch@bpc.co.ke on or before 15th August, 2012.
 

Only qualifying candidates will be contacted.