IT Administrator

IT Administrator

Gross Salary 25k - 30k

Our client,  a real estate  and property management firm based in Nairobi is looking for an IT Administrator
 

Reporting to: Directors

Responsible for: First Line IT Support

Main purpose of role:        

• To provide front line IT support to the companies staff.
• To ensure that calls for support are dealt with promptly and appropriately.
• To install and configure PCs and associated peripherals and software.

Key Responsibilities:

• To provide technical support to telephone and email requests from users for all PC hardware, software and associated peripherals. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
• To log support calls and document their outcome to facilitate the resolution of common queries. Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• To redirect or escalate support requests to the appropriate service provider e.g. ISP or outsourced IT Support company. This involves Analyzing information and evaluating results to choose the best solution and the know how to solve problems.
• To pro-actively provide information to users on the progress of outstanding support calls e.g. by providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• To contribute to ensuring that the Helpdesk systems and software are kept up to date and messages are passed on and feedback received promptly.
• To deploy PCs and associated peripherals including new installations and the redeployment of existing equipment. This includes Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects
• To install and configure operating systems to agreed standards under the direction of the Directors.
• To install and configure software to agreed standards under the direction of the Directors.
• To maintain the existing PCs and peripherals to standards determined by the Directors, by performing upgrades, new installations and carrying out routine procedures.
• To help other staff develop their skills and knowledge with respect to front-line support for small computer issues.
• To assist in the compilation and maintenance of an accurate inventory of hardware and software.
• To assist in the compilation of the technical documentation, guidelines and procedures and ensure they are disseminated to users.
• To liaise with colleagues and technical development teams (especially property management developers) to ensure continuity of service for all users.
• To provide at all times a professional, courteous and rapid response to individual users.
• To undertake such projects of a level commensurate with the responsibility of the post, as designated by the Directors.
• To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility.
• To develop and maintain active and progressive working relationships with all staff members.
• To establish and maintain effective working relationships within and outside local government.
• To conform with the company’s standards and guidelines with respect to information systems.

If you are up to the challenge, posses the necessary qualification and experience,  please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title (IT Administrator)on the email subject to jobs@corporatestaffing.co.ke.

Please indicate current or last salary.

N.B. We do not charge any fee for interviews and neither for having your CV in our database

Packaging Specialist

Position: Packaging Specialist
 

Direct Report to: AG Manager or Packaging Manager
 

Indirect Report to: Head of Packaging

Company Profile: Our Client is the world's leading Multinational Company dealing in the manufacturing of Nutrition based consumer products

Main Purpose of Job

Manage execution of Packaging related projects and initiatives at factory level in line with corporate packaging policies in terms of quality, safety and compliance.


Key Responsibilities will be to;

• New Product Development & Introduction: Lead Packaging projects & trials at Factory level with focus on line performance, cost efficiency on time delivery and product quality. 
• Provide packaging input within the AGs proposing and evaluating best packaging alternatives for new products and improvements to existing products. 
• Organise and document factory trials including machinability, shelf-life, storage handling, laboratory and transport tests for validation of new packaging and changes in specifications.
• Conduct value analysis; identify and recommend cost improvements and source reduction opportunities. Initiate (or participate in) DMAIC exercises. Guardian of packaging quality going out of the factory lines.
• Safety, Quality & Compliance: Implement packaging related quality and compliance directives. Drive quality improvements in our packaging. Assist Factory QA to review packaging related on-line/off-line controls - to implement packaging monitoring plans. Participate in supplier audits.
• Packaging Specifications: Manage GLOBE database of packaging materials.
• Supplier development: Support Packaging Head Office and Procurement in the selection, assessment and development of new suppliers/converters. Raise packaging material complaints with suppliers & collaborate to resolve them.
• Ensure development of competencies of packaging assistants & disseminate packaging best practices and knowledge at the shop floor (e.g. "One Point Lessons"). Source &utilize training materials available within the Group (or develop training materials as appropriate)
• Packaging Material and Packaging Lines Efficiency in line with the goals of NCE Zero waste, Zero loss: Accountable for efficiency in Packaging Lines and Materials usage. Support to Procurement on local & zone level.
• Consumer Complaints: Analyze consumer complaints related to packaging, propose & implement corrective actions.

Key Experiences:
 

Academic Experience:

• Graduate in Engineering, preferably in Packaging, Mechanics, Industrial, Chemistry or Automation or equivalent (Materials Science, Printing).

Operational Experience:

• Packaging development in FMCG Packaging development and packing operation in FMCG.
• Problem solving approach.
• Project management.
• Supplier & converter auditing.

Knowledge:

• Competent in Packaging Safety, Quality and Compliance.
• Basic knowledge in production planning.
• Aware of customer and consumer understanding.
• Aware of relevant technology platforms, people management tools & practices in the Nestle context.
• Good understanding of NPDI process.
• Good understanding of NCE methodologies in particular TPM & LEAN.
• Good understanding of the company quality ( HACCP ), engineering and manufacturing systems as well as supply chain and HR processes.

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line and preferred location. 

Kindly also mention your current/ last salary and benefits. 

Only shortlisted candidates will be contacted

Customer Service Executive

Customer Service Executive Job Profile
 

Job purpose
 

Welcoming and guiding the customer through the show room, along with responding to question and demonstrating products, handling all quotations and also responding to email and telephone queries on sales and assisting where necessary
 

Key duties and responsibility

• Avail quotations to showroom clients and other clients brought in by the sales executives
• Welcome and assist the showroom clients in the process of product selection
• Provide exceptional customer service on daily basis.
• Maintain accurate and clearly marked shelved product to ensure accurate selection of product for dispatch
• Maintain all clients through proactive communication with the client and ensuring that all queries, complains are promptly attended to
• Maintain record of showroom client visits and update this on a daily basis
• Guide customers around the showroom
• Prompt feedback to email and telephone queries
• Time to time order processing in the absence of the order processor
• To help the other staff with the arrangement of the showroom, sometimes from ground to top, in order to ensure a clean working place
• Making sure that the items are delivered as programmed.
• Assemble merchandise for showroom as designated
• Stage completed order items in proper area for customer pick up or delivery
• Check on status of current orders.

Key Skills and Abilities

• Diploma in front office operations/ pr/sales & marketing
• Those with a background in food & beverage will have an added advantage
• 2-3 years experience in customer service executive position preferably in the hospitality industry
• Ability to work and contribute in a team
• Proven ability to meet sales targets
• Presentable with excellent communication skills
• Must be a strong "people person" with a positive, persuasive personality
• Competent computer and database skill

To apply for this position send your CV to recruitment@workforceassociates.net or recruit.workforceassociates@gmail.com on or before 3rd August 2012.

Indicate customer service executive on subject.

The Coconut Grill Casino - Trainee Dealers Jobs in Thika, Kenya

Job Description

Casino dealers are professionally trained personnel who have acquired the necessary skills and competencies to operate gambling operations in the Casino to the full satisfaction of clients and achieving company goals and objectives.
 

Job requirements
 

Location: Must be residents of Thika town and the surrounding areas.
 

Academic qualification: Must posses a minimum grade of C plain at K.C.S.E
 

Other qualifications

• Good people skills
• Have basic numerical skills(counting)
• Have good attitude towards learning and a pleasant personality.

Training Duration
 

The training will be for 3 months and upon successful completion, eligible candidates will be offered full time employment. 

During the training a stipend allowance will be paid to trainees.

Please apply before 1st Aug 2012 . 

Please attach your CV, KCSE Certificate/results,good conduct certificate and testimonials.

Apply to:

The Human Resources Director
Waderful Jackpot Ltd
Email:thecoconutgrill@gmail.com