Customer Service Executive

Customer Service Executive Job Profile
 

Job purpose
 

Welcoming and guiding the customer through the show room, along with responding to question and demonstrating products, handling all quotations and also responding to email and telephone queries on sales and assisting where necessary
 

Key duties and responsibility

• Avail quotations to showroom clients and other clients brought in by the sales executives
• Welcome and assist the showroom clients in the process of product selection
• Provide exceptional customer service on daily basis.
• Maintain accurate and clearly marked shelved product to ensure accurate selection of product for dispatch
• Maintain all clients through proactive communication with the client and ensuring that all queries, complains are promptly attended to
• Maintain record of showroom client visits and update this on a daily basis
• Guide customers around the showroom
• Prompt feedback to email and telephone queries
• Time to time order processing in the absence of the order processor
• To help the other staff with the arrangement of the showroom, sometimes from ground to top, in order to ensure a clean working place
• Making sure that the items are delivered as programmed.
• Assemble merchandise for showroom as designated
• Stage completed order items in proper area for customer pick up or delivery
• Check on status of current orders.

Key Skills and Abilities

• Diploma in front office operations/ pr/sales & marketing
• Those with a background in food & beverage will have an added advantage
• 2-3 years experience in customer service executive position preferably in the hospitality industry
• Ability to work and contribute in a team
• Proven ability to meet sales targets
• Presentable with excellent communication skills
• Must be a strong "people person" with a positive, persuasive personality
• Competent computer and database skill

To apply for this position send your CV to recruitment@workforceassociates.net or recruit.workforceassociates@gmail.com on or before 3rd August 2012.

Indicate customer service executive on subject.

The Coconut Grill Casino - Trainee Dealers Jobs in Thika, Kenya

Job Description

Casino dealers are professionally trained personnel who have acquired the necessary skills and competencies to operate gambling operations in the Casino to the full satisfaction of clients and achieving company goals and objectives.
 

Job requirements
 

Location: Must be residents of Thika town and the surrounding areas.
 

Academic qualification: Must posses a minimum grade of C plain at K.C.S.E
 

Other qualifications

• Good people skills
• Have basic numerical skills(counting)
• Have good attitude towards learning and a pleasant personality.

Training Duration
 

The training will be for 3 months and upon successful completion, eligible candidates will be offered full time employment. 

During the training a stipend allowance will be paid to trainees.

Please apply before 1st Aug 2012 . 

Please attach your CV, KCSE Certificate/results,good conduct certificate and testimonials.

Apply to:

The Human Resources Director
Waderful Jackpot Ltd
Email:thecoconutgrill@gmail.com

Meru Toyota - Mechanic / Motor Vehicle Technician

Job Title: Mechanic / Motor Vehicle Technician
 

Qualifications:
 

A minimum of “O” level Division II or KCSE  ‘C” plain
 

Diploma in automotive engineering from a reputable institution. A craft or grade 1 certificate over the same will be an added advantage

Ability to read and write in order to read work orders and complete reports

Two years experience in related field

Ability to repair a variety of automotive components

Ability to maintain a preventive maintenance program on all vehicles

Ability to lift 50 kg on a routine basis

Willingness to work independently
 

A certificate of good conduct a must

A valid and clean Driver’s License

Knowledge of both diesel and gasoline vehicles

Job Goal: An individual in this position will complete a wide range of vehicle repairs and preventive maintenance.

Performance Responsibilities:

• Perform a broad range of mechanical tasks from minor tune-ups, brake replacements, etc. to overhaul of major components, i.e., engines, manual transmissions, rear-ends, brake systems, electrical systems, etc.
• Perform diagnosis of fuel systems to include carburetors, fuel injections, computerized components, etc.
• Diagnose and repair air conditioning systems location
• Maintain a preventive maintenance program on all vehicles
• Responsible for setting up a safety inspection program for all activity vehicles
• Responsible for ongoing scheduling inspection of all safety systems and analyze each vehicle for need of potential repairs
• Follow work instructions as assigned by supervisor
• Mount and computer balance tires

Interested candidates who meet the minimum requirements for these jobs are requested to send their applications accompanied with detailed CVs, copies of testimonials/certificates, names and addresses of at least three (3) referees to the address below to reach not later than 10 August 2012.

Note that  only shortlisted candidates will be contacted for the interview. 

Meru Toyota is an equal opportunity employer.
 

Email: info.merutoyota@gmail.com

Meru Toyota - Vehicles Sales Executives

The Meru Toyota has an opportunity for experienced, aggressive and dynamic Vehicles Sales Executives to be based in Meru Town.
 

Minimum Qualifications;

• K.C.S.E. C (plain)
• A diploma in sales and marketing or an equivalent
• Excellent knowledge of automobile industry
• Excellent product knowledge i.e. cars
• A certificate of good conduct is a must.
• 3 years experience in the sale of cars
• A valid Driving Licence with a clean driving record is desired
• Ability to recognise the customer's needs and to be able to negotiate competitively
• Knowledge of basic computer packages.

Desired Skills and qualities

• Excellent team player
• Proven record of excellent performance in the same field preferably selling of Toyota model
• Excellent communication and convincing skills
• Ability to overcome market challenges
• Good customer care towards clients, able to retain customers and building their networks
• Ability to work under minimum supervision
• Must be a result oriented sales person
• Ready to meet set targets
• Must be ambitious, able to relate with people, and very patient

Interested candidates who meet the minimum requirements for these jobs are requested to send their applications accompanied with detailed CVs, copies of testimonials/certificates, names and addresses of at least three (3) referees to the address below to reach not later than 10th August 2012.

Note that only shortlisted candidate will be contacted for the interview. 

Meru Toyota is an equal opportunity employer.
 

Email: info.merutoyota@gmail.com