SLC International - Office Assistant Job in Kenya

Strategic Leadership Centre

At SLC International, we believe that business needs to shift its focus toward the people component of the strategy and its execution.

Our new approach to strategy implementation and Intervention will make a significant contribution to realizing this objective - by allowing companies to effectively measure, analyze and address these strategy execution issues.

Office Assistant

We are looking for an office assistant to join our small team in our Kenya office.

The role will be to provide administrative duties to our business, including the following responsibilities:-

1. Incoming and outgoing post/mail
2. Answer the telephone accurately
3. Meeting and greeting clients
4. Filing
5. Data entry
6. Processing orders
7. Liaising with production

The role will require someone who has good computer skills including Word and Excel.

You will need to have a confident manner both over the telephone and face to face.

Ideally you will have previous office experience and be able to prioritise your own workload.

You will need to be organised, and methodical and willing to learn and grow with the business.

Application Deadline: 15 May 2012

Only shortlisted candidates will be contacted.
Apply Here:http://balancedscorecardkenya.com/

Octopus ICT Solutions - eLearning Instructional Designer Job in Kenya

eLearning Instructional Designer

Octopus ICT Solutions Ltd (OIS) is an Information Communication Technology (ICT) company founded over six years ago.

It is duly registered as a limited liability company in Kenya and licensed by the Communications Commission of Kenya (CCK) as an Applications Services Provider (ASP) mandated to provide Information and Communication Technology (ICT) solutions to corporate, residential and individual consumers.

OIS seeks energetic, creative individuals with an interest in e-learning and instructional design to support the e-Learning department. OIS offers a dynamic, creative, and progressive work environment.

Type of Employment: 6 Month Renewable Contract.

Required skill sets:

• Bachelor's degree in IT, Computer Science or related field. A solid understanding of Web technologies is preferred.
• Have good knowledge of Instructional Design and Storyboarding. This includes ability to:

1. Research, analyze, design, develop and customize instructional materials.
2. Work with different types of input material to create instructional content.
3. Apply various Instructional strategies, models and theories to content.
4. Use templates in developing instructional materials.
5. Visualize.
6. Have knowledge of industry standards, such as AICC, SCORM.

• Multi-faceted production experience in a distance education, or training environment, including experience in designing and developing courses using HTML, Flash, Articulate and Adobe eLearning Suite.
• Familiarity with Learning Management Systems (LMS), particularly Moodle.
• Demonstrated experience working with subject matter experts and adult learners to develop content.
• Be able to work with Account Managers and/or Marketing team to analyze project requirement with the clients and suggest solutions.
• Be proficient with MS Office, specifically MS Word and PowerPoint.
• Demonstrate effective spoken and written English and excellent presentation and interpersonal skills.
• Provide instructional design feedback on online modules which are being developed by vendors or volunteers in order to create compelling online learning experiences (this entails using adult learning techniques).
• Monitor courses currently available through OIS's online platform to collect feedback and refine material and approaches if necessary.

The successful candidate must be a self-starter with the ability to work independently within a team-based, fast-paced atmosphere with high standards for quality, accuracy, and innovation.

This candidate should also possess strong organizational skills and the ability to meet deadlines, prioritize, and work on multiple projects simultaneously with great efficiency and attention to detail.

For consideration, please forward a detailed CV and cover letter with the words “eLearning Instructional Designer” on the email subject line to jobs@octopusict.com.

Do not send us your certificates at this stage – applications with certificates will be ignored.

Your application must reach us not later than 5pm on the 27th of April 2012.

Only qualified candidates will be contacted for interviews.

Remuneration for the position will be related and dependent on applicant’s level of education and experience.

Jamstar - Academic Writer Required Urgently

Excellent academic writers with knowledge in writing reports, essays, proposals with knowledge in all referencing styles.

Our office is located at Town.

Great Pay for great writers.

We are looking for five qualified and experienced research and academic writers.

Qualifications

• Any University degree or diploma
• Excellent English
• Knowledge of the different referencing styles i.e. APA, MLA, Chicago-turabian and Harvard referencing styles
• The ability to stick to strict deadlines and work under no supervision.
• Writing experience of more that 6 months
• Internet and computer access at home
• Clear understanding of the term PLAGIARISM.

Please send your CVs and 3 work samples to jamstarsolutions@gmail.com

Technical Manager (Customer Service) Job in Kenya

Our Client a leading player in the global Ice-Cold Merchandisers (Beverage Coolers) market, seeks to recruit a Technical Manager - Customer Service.

Main Purpose

Manage the activities of customer service team, sale of post sales services- post warranty, service and asset placement in the market.

Technical training and support to the service provider and the company customers.

Responsibilities:

• Prepare Post-Sales Services Proposals and contracts to customers.
• Create, develop and train service network and ensure that the service providers offer high quality service, ensuring contractual KPIs are met.
• Develop and implement corrective plans to address all technical Customer complaints.
• Prepare, implement, supervise, and evaluate all customer service projects.
• Spare part Management and forecasting by preparing a reliable projection process and reporting mechanism.
• Day to day running and management of the customer service team and ensure that service delivery is at optimal.
• Ensure 100% implementation and compliance of the company commercial policy and standard operating procedure for post sales operations.
• Prepare and review Post maintenance contracts to ensure optimum mutual obligations.
• Track and prepare Periodic Profit and Loss Reports for management, for all the customer service projects.
• Communicate with customers, both in person and by telephone, in case of complicated technical issues in an effort to provide superior service and maintain high standards in dealing with them.
• Develop and implement technical training and seminars on new and existing products.
• Timely preparation of monthly, quarterly, triennially and annual project report.
• Periodic market inspections on work quality by the service providers.
• Spare parts Sales.

Qualifications:

• Diploma, Degree in Electrical Engineering
• Minimum experience of 2 years in a Customer Service Management position
• Minimum 5 years work experience
• Engineering knowledge
• Strategic management and planning skills
• Strong business acumen, basic accounting and finance skills
• Good understanding of critical equipment supporting infrastructure e.g. diesel generators, Air conditioning Systems.
• Excellent communication skills (English) and strong interpersonal, leadership and people management skills

How to Apply:

If you are qualified and up to the challenge, please apply via our Careers page on
www.altimaafrica.com

Deadline for application is Thursday 26th April, 2012.

Please note that only qualified candidates will be contacted