Tuesday, 20 March 2012

PATH Recruiter, Eastern Africa Job Vacancy

Recruiter, Eastern Africa


Tracking Code: 5043


Candidates must have legal authorization to work and currently reside in either Kenya, Ethiopia or Tanzania to be considered for this position.


In every corner of the globe, PATH works to solve some of the world’s biggest health problems.


As a global nonprofit organization, our mission is to improve the health of people around the world by advancing technologies, strengthening systems, and encouraging healthy behaviors.


Ultimately what makes PATH great is the passion of its people. Thanks to some of the brightest and most dedicated professionals in the world, PATH products and programs are found in more than 100 countries - in hospitals, community clinics, and some of the most remote villages in the world.


Job Description


PATH’s success is based on our ability to recruit and retain people who meet the highest standards of excellence and integrity.


Our staffing team has a significant impact on solving global health challenges when we hire people with the right skills and an aptitude for collaboration.


The role of the recruiter is to partner with PATH employees to attract and hire top talent. Successful recruiters are strategic advisors who utilize their expertise to guide and support timely and effective talent searches.


Specific Responsibilities include:


    Build strong relationships with client teams and serve as strategic advisor on recruiting matters.
    Quickly become knowledgeable about client teams’ projects and labor markets, and challenges to attracting talent to the job, project or team.
    Take initiative to provide innovative solutions to challenges and ensure timeliness and efficiency throughout search.
    Advise hiring manager on networking, sourcing, and recruiting strategies and provide recommendations for attracting diverse applicants.
    Review resumes, interview candidates, lead post-interview discussions, and manage candidate communication and expectations.
    Guide hiring managers to identify a balanced interview team, design an efficient and professional interview process, and prepare interviewers.
    Facilitate approvals, provide hiring team with networking emails and sample interview questions, and schedule interviews.
    Guide hiring manager to make fair hiring decisions and determine competitive offers following PATH practices.
    Negotiate job offer, coordinate reference and background checks, and ensure candidate records are accurate and complete.
    Utilize applicant tracking system from requisition to hire, ensuring compliance with PATH policies and applicable state and federal laws.


Required Skills


    Proven effectiveness leading talent searches while demonstrating professionalism, discretion, fairness, and confidentiality.
    Demonstrated success working well in a team environment with highly technical and administrative staff while also acting and thinking independently.
    Demonstrated effectiveness working efficiently, productively, and with urgency in a fast-paced environment.
    Proven ability to prioritize competing demands and keep others apprised of progress.
    Demonstrated success exercising sound judgment and applying effective analytical, problem-solving, and decision making skills.
    Proven success using online recruiting tools and strategies to identify talent.
    Excellent written and verbal communication skills.
    Proficiency in MS Office and working knowledge of applicant tracking systems and online sourcing techniques.
    Fluency in French


Required Experience


College degree plus a minimum of five years’ recruiting experience, including job analysis, passive and active candidate sourcing, interviewing, and salary determination and negotiation; or an equivalent combination of education and experience.


Please provide a cover letter describing your interest in the position and how your background and work experience qualify you for the role.


PATH is dedicated to diversity and is an equal opportunity employer.


Please note that only shortlisted candidates will be contacted.


Job Location


To Be Determined: Either Nairobi, Addis Ababa or Dar es Salaam

Travel Company Limited Ltd: Key Accounts Manager Job in Nairobi, Kenya

Employment Type: Full Time


Summary


Our Client a ground and air travel company in Kenya is seeking a Key Accounts Manager to do sales and marketing of air ticketing and travel management services to generate maximum revenues, expand market share and achieve company’s profitability targets, while providing outstanding service to customers and ensuring customer escalations and complaints are dealt with efficiently and conclusively.


Duties & Responsibilities


Sales & Marketing Duties


    Responding to various tender requests from a variety of sources with regards to Air ticketing and Travel Management services;
    Follow up on sales leads, call on clients and solicit business;
    Planning and managing direct marketing campaigns;
    Building and maintaining relationships with existing customers through regular review visits and constant communications;
    Acting as a contact between the company and its existing and potential markets;
    Gathering market and customer intelligence;
    Advising on forthcoming product developments and discussing special promotions;
    Gaining a clear understanding of customers' businesses and requirements to enable accurate audience and presentation targets;
    Gaining a clear understanding of the products, market environment and benefits related information;
    Reviewing own sales performance - ensuring sales targets are met;
    Assist in various branding initiatives for the company including corporate branding;
    Marketing support activities & other collaborative duties with the Tours Department;
    Preparation of marketing presentations to corporates as need arises;
    Maintenance of databases and database usage;


Customer Relationship Management Duties


    Providing help and advice to customers using the organization’s products or services
    Communicating courteously with customers by telephone, email, letter and face to face
    Handling face-to-face enquiries from customers
    Reviewing customer surveys and sending reports
    Investigating and solving customers' problems
    Handling customer complaints or any major incidents
    Keeping accurate records of discussions or correspondence with customers
    Analyzing statistics or other data to determine the level of customer service provided
    Visiting customers to provide a one-to-one service;
    Developing feedback or complaints procedures for customers to use
    Develop long-term customer relationships and achieve customer satisfaction goals.


Requirements


The successful candidate will have:


    Business or marketing-related degree;
    At least 3 years progressive working experience in sales & marketing;
    Experience in product launches and branding;
    Customer care skills;
    Excellent communication skills both oral and written and ability to communicate well with people of all levels;
    Must be self-driven and able to meet deadlines;
    High level of professionalism, enthusiasm, and a “can do” attitude;
    Works with minimal supervision and stress tolerant;
    Persuasiveness, innovation and judgment
    Added advantage to those experienced in sales & marketing and business development in the Travel Industry.


If your background, experience and competencies match the above specifications please send a cover letter, your detailed CV indicating daytime telephone numbers, address and names of three referees to keyaccontsmanager@gmail.com to reach us not later than 21ST March 2012

Lifecare International Insurance Brokers Ltd - Receptionist, Relationship Manager and Accountant Jobs in Kenya

Lifecare International Insurance Brokers LTD


Receptionist


Roles and Responsibilities


Receptionist represents the face of the company, very critical and important role, whereby the focus being that the key values of the company are being communicated to all concerned stakeholders either by email/phone/or face to face meeting.


Reporting to Asst. Operations Manager


Specific Responsibilities


Phone and Mails


    Screen incoming phone (land/mobile) calls and answer them in the prescribed manner and divert them to the right dept for immediate answering of queries.
    Ensure delivery and pick up mail to and from clients/providers/others
    Open and date stamp all general correspondence
    Maintain the incoming mail log
    Assist in the planning and preparation of meetings, conferences and conference
    Deal with simple client queries
    Get calls for senior management as required
    Responsible to follow up on missed calls and undelivered messages to both internal and external clients.
    Responsible for incoming and outgoing couriers and logging of same.


Attending to Visitors


    Greet company’s visitors
    Responsible to ensure the Guests are looked after and are treated with care and respect as per the values and culture of Lifecare
    Responsible for guests co-ordination with other departments like HR, Admin, Sales, Customer service etc.
    Responsible to ensure all visitors enter to only to the authorized areas and follow the visitors policy is adhered to
    Coordinate with the office staff to arrange for refreshments for the visitors whenever required.


Technology Management


    Enters Courier details in/Gold mine and updates it on daily basis
    Use only the hardware and software systems as provided by the company for all communications, information and data storage purposes.


Maintenance of Various Logs


    Responsible for keeping the attendance, lunch and out of office logs
    Responsible for co-ordinating office car usage for official purposes
    Responsible for keeping client pick up log and co-ordination/tracking of same.


Team Work


    Extend and participate in the pursuit of all new business securing activities as directed by the manager or the management of Lifecare.
    Build and maintain cohesive relations with other departments and colleagues of Lifecare International
    Support and encourage team spirit within Lifecare by skills, experience and knowledge sharing
    Coordinate with the HR and admin department to arrange for trainings, meetings or other get together, involving both internal and external stakeholders.


Confidentiality & Ethics


    Ensure full compliance with the companies third party non solicitation policy which prohibits the earning of fees through third party channels not connected with the company
    Protection of the company at all times in relation to database, IP, secrets and strategy, sensitive information which may not be discussed with anyone outside of the company
    Ensure all sensitive client information remains confidential
    Ensure unethical ways and means of other team members are appropriately reported to the concerned personnel


Pre-requisites


Qualifications:


Graduate, with experience in Insurance, Banking Hospitality, Travel and Tourism, Hotel Management. Insurance qualifications will be an added advantage.


Experience


2-3 years of minimum experience as a receptionist, with client servicing knowledge. Insurance experience will be an added advantage.


Language Proficiency (U/ R / W)


Ability to Speak Fluent English and read and write English proficiently.


Job Knowledge Requirement


    Pleasing and Friendly Personality
    Courteous and polite
    Good command over English Language
    Shows Compassion and is caring and driven
    Passionate and driven
    Must be an excellent face-to-face and telephone communicator.
    Ability to handle stress and pressure
    Should be a good listener
    Should be flexible and willing to work long hours
    Basic knowledge of Microsoft Office package -Word, Excel and Power Point 


Relationship Manager


Roles and Responsibilities


The role of Relationship Manager is to build and manage the relationships with the Lifecare’s existing and new clients both Individual and Corporate. The role includes ensuring that the client’s expectations are met by delivering the promises made and managing all aspects of client servicing before and after the policy is sold or an agreement is made.


Reporting to Head of Client Services Dept


Specific Responsibilities


Result Focus:


    Responsible for meeting the set retention rate of the portfolio allotted
    Responsible to ensure that the profitability of the assigned Travel Agents is maintained and increased over a defined period of time
    Responsible to ensure that customer individual / Corporate complains of critical nature are within the defined limits
    Responsible to ensure critical errors in terms of the deliverables to clients are minimum and within the defined parameters and benchmarks.
    Responsible for meeting the set Sales targets


Client Servicing


    Responsible to ensure that all queries via Phone / E-mail / Walk INs and / or any other means o, is answered and the client’s issues, queries are resolved as per the defined benchmarks.
    Provides effective and efficient Quotations to the clients meeting their specific requirements
    Responsible for coordinating with Travel Insurance providers to meet client requirements
    Responsible to liaise with the Travel Agents on regular basis, for Training , Understanding their concerns , resolving issues and mapping performance
    Responsible to address client - Individual, corporate, Agents complaints and proactively deal with them on timely basis
    Conduct presentations to the clients, Conduct Trainings on the Policy details and software usage on regular basis
    Visit clients as per the need of business
    Attend to walk in clients


Self Learning &Development


    Gain a comprehensive understanding of the insurance industry/practices and the business community in the Kenya
    Be fully committed and dedicated to personal development and growth, working toward the achievement of performance targets on agreed periodic basis.
    Attend trainings programmes as directed by the immediate manager.


Knowledge Management


    Generate Weekly/ monthly/Quarterly /Annual performance report within the specified area of operations
    Responsible for Capturing and updating details concerning clients as per the assigned individuals in Gold mine as per the set benchmarks and processes
    Responsible for updating weekly reports consistently
    Interpret data in logical manner, provide conclusive information to the customers both internal and external to enable effective decision making.


Technology Management


    Use only the hardware and software systems as provided by the company for all communications, information and data storage purposes
    Ensure client database is updated in a timely manner and is correct and up to date as per the defined processes and internal benchmarks
    Ensure Quality standards set are adequately followed within the area of operations under your profile.


Team Work


    Extend and participate in the pursuit of all new business securing activities as directed by the manager or the management of Lifecare.
    Build and maintain cohesive relations with other departments and colleagues of Lifecare International
    Support and encourage team spirit within Lifecare by skills, experience and knowledge sharing


Confidentiality & Ethics


    Ensure full compliance with the companies third party non solicitation policy which prohibits the earning of fees through third party channels not connected with the company
    Protection of the company at all times in relation to database, IP, secrets and strategy, sensitive information which may not be discussed with anyone outside of the company
    Ensure all sensitive client information remains confidential
    Ensure unethical ways and means of other team members are appropriately reported to the concerned personnel


Pre-requisites


Qualifications


Graduate, with experience in Insurance, Banking, Hospitality, Travel and Tourism. Minimum COP (Certificate of Proficiency) Insurance qualification.


Experience


2-3 years of minimum experience in Client servicing, and Sales. Insurance experience will be an added advantage.


Language Requirement


Ability to Speak Fluent English and read and write English proficiently.


Job Knowledge Requirement


    Knowledge for effective use of Microsoft Office package -Word, Excel and Power Point. Knowledge of advanced features of Excel like Statistical Analysis, Pivot Tables etc. preferable.
    Passionate and driven
    Analytical
    Must be an excellent face-to-face and telephone communicator.
    Ability to analyze and understand things by ensuring attention to details is given.
    Ability to handle stress and pressure
    Ability to communicate effectively
    Ability to understand things form different prospective and should be a good listener
    Excellent Public Speaking Skills are a must
    Should be a good negotiator
    Should possess training skills
    Should be flexible and willing to travel 


Accountant


Roles and Responsibilities


The primary role of a Sr. Accountant is to ensure that all Accounting and Finance related tasks are carried our effectively within the department.


His/her role is to apply principles of accounting to analyze financial information and prepare financial reports for multiple affiliates.


Accomplishes tasks with particular emphasis on internal customer service and seeks to add value for the company’s managers and employees.


Reporting to Accounts Team Leader


Specific Responsibilities


Result Focus


    Monitors compliance with generally accepted accounting principles (GAAP) and company procedures.
    Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports.
    Reviews accounts payables and weekly check runs.
    Analyze transactional processes and identify areas where additional accuracies and efficiencies can be achieved
    Applies cost accounting methods to achieve accurate representation of cost center performance.
    Preparation of the monthly statutory accounts and consolidated financial statements
    Report, analyze, and ensure integrity of all financial information.


Accounting & Administration


    Liaise with Bank regarding funds transfer and other related issues
    Prepare various financial letters, NOC’s as per the requirements and instructions of the Chief Accountant
    Reconcile Financial Statements on regular basis
    Coordinate for Internal and External Audits
    Monitor and manage, Petty Cash
    Process Payroll as per the set Benchmark and framework
    Purchase orders processing and monitoring
    Commissions processing as per the set benchmarks
    Oversee the accounting documentation to ensure proper maintenance of all accounting systems and functions as per the defined framework and benchmarks
    Prepare all month closing activities including balance sheet reconciliations and costs allocation
    Oversee collection status on regular basis and ensure the target collection amount is collected as per the set targets and reports concerning the same is developed and presented on regular basis
    Ensure timelines , accuracy, and usefulness of financial and management reporting are met consistently
    Prepare financial statement on monthly basis
    Coordinate with HR for Payroll processing
    Coordinate with HR for issuing Certificates concerning Financial matter to internal stakeholders
    Resolve accounting discrepancies
    Manages the payments to be made (internal & External) and seeks due approvals.


Knowledge Management


    Ensure all paperwork in meticulous order is carried out and comply with all management information and reporting requests and compliance with all Company ISO 9001 and legal/regulatory requests
    Responsible for Filing and Maintaining all accounting Documents ( hard or soft copies)
    Generate weekly/ Monthly/Quarterly/Half yearly and Annual Financial Reports and record them for future reference
    Ensure all bank related documents are maintained and update on regular basis for future requirements
    Ensure all financial records are up to date and meets the General Accounting principals


Technology Management


    Use only the hardware and software systems as provided by the company for all communications, information and data storage purposes
    Ensure all reports and database are accurately updated within the technological framework of the company for the entire finance and accounts department


Team Management


    Periodically evaluate team performance
    Mentors and develops direct team, manage work allocation, continuously strives to build an effective team dynamic
    Conducts one to one with the team on regular basis
    Evaluate the team’s performance and take corrective actions where ever required in coordination with the HR department
    Evaluate training requirements for the team by assessing their present skill set and the ideal requirement and accordingly deal with the skill gap in coordination with the HR for increasing the overall efficiency of his team
    Effectively deal with team issues, and try to resolve the problems within his capacity.
    Motivate the team to adhere to the values of the organization and approach the policies and regulations positively.
    Ensure team attitude is guided in the right direction for the overall advantage of the company.


Team Work


    Participate in all internal New Business initiatives as requested and directed
    Extend and participate in the pursuit of all new business securing activities as directed by the Commercial Director and Management of LCIB
    Build and maintain cohesive relations with other departments and colleagues of Lifecare International
    Support and encourage team spirit within LCIB by skills, experience and knowledge sharing


Self Learning &Development


    Engage in training sessions on regular basis as required and communicated by the HOD
    Attend external events and trainings as required on regular basis.


Confidentiality & Ethics


    Ensure full compliance with the companies third party non solicitation policy which prohibits the earning of fees through third party channels not connected with the company
    Protection of the company at all times in relation to database, IP, secrets and strategy, sensitive information which may not be discussed with anyone outside of the company
    Ensure all sensitive information remains confidential individually and by the team
    Ensure unethical ways and means of other team members are appropriately reported to the concerned personnel


Pre-requisites


Qualifications


University degree in Commerce, Finance or Business Administration. A minimum of a CPA (K) is a must.


Experience


At least 3-5 years of experience as an accountant and minimum 1 year as a Senior Team Member, preferably in financial /Insurance/banking sector/Micro Finance sector.


Language Proficiency (U/ R / W)


Proficient in English with ability to Read, Write and understand efficiently


Job Knowledge Requirement


    Results Driven
    Excellent analytical and abstract reasoning skills, plus excellent organization skills
    Knowledge of Microsoft Office package -Word, Excel and Power Point. Advance Excel Skills are a must.
    Knowledge of QuickBooks Accounting Software.
    Work requires professional written and verbal communication and interpersonal skills.
    Work requires willingness to work a flexible schedule.
    Mastery of Accounting and costing concepts.
    Excellent interpersonal, communications, public speaking, and presentation skills.
    Excellent verbal, analytical, organizational and written skills.
    Up to date knowledge of current financial and accounting computer applications
    Should also have extensive knowledge in fast-paced technologies and accounting programs and possess excellent mathematical skills
    Time management, organizational skills, problem-solving and analytical skills, as well as leadership and administrative skills are essentially required.
    Emotional Balance- Ability to control one’s emotions in crisis situations. High emotional intelligence is desired.


Interested applicants are requested to send their applications & detailed CV (Strictly Email only) indicating current salary and benefit history with 3 references including current employer, copies of certificates and any other testimonials on or Before 23rd March, 2012 to:


hr@lifecareinternational.co.ke

Construction Project Manager Re-Advert Job in Tanzania

Industry: Construction


Our client, a leader in the Construction Industry in East Africa in Building and Civil engineering work including Project Management with the Head office in Dar- es- salaam is looking for a self driven and proactive Project Manager.


They will provide management oversight for all phases of the construction project, including coordinating workers, material, and equipment while ensuring that specifications are being followed, and work is proceeding on schedule and within budget.


Keys Tasks and Responsibilities


    Manage 2/3 Construction Projects simultaneously while maintaining strict adherence to the budgetary guidelines, quality, timelines and safety standards.
    Develop a cost-effective plan and schedule for completion of project following a logical pattern for utilization of resources.
    Select and coordinate work of subcontractors working on various phases of the project.
    Oversee performance of all trade contractors and review architectural and engineering drawings to make sure that all specifications and regulations are being followed.
    Responsible for proper administration of construction contracts and for obtaining all necessary permits and licenses.
    Supervise staff; review their reports, checks on any reported difficulties, and corrects any safety violations or other reported deficiencies.
    Track and control construction schedule and associated costs to achieve completion of project within time and monies allocated.
    Reports to owners and architects about progress and any necessary modifications of plans that seem indicated.


Knowledge and Skills Required:


    A Bachelor's degree in civil engineering. A postgraduate degree in project management is an added advantage.
    At least 8 years of experience in the similar role.
    Must have done large civil/building construction projects and have been individually responsible as project manager/ head for at least 2 projects.
    Must be working with a reputable construction company.
    Excellent Communication skills.


To apply, send your CV only to recruit@flexi-personnel.com before Friday 23rd March 2012. Clearly indicate the position applied for and the minimum salary expectation on the subject line

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