Metropolitan Life Kenya National Sales & Marketing Manager

Purpose

An exciting opportunity has arisen for an energetic, innovative and seasoned marketing professional with financial services background.

This is an executive position reporting to the Chief Executive Officer of the Kenya operations.

The broad functions of the job are to strategise, co-ordinate, implement and manage the sales and marketing activities ( both Corporate & retail) of Metropolitan Life Kenya in order to maximise premium income, profitability and market share to the satisfaction of all stakeholders.

Main Functions of the Position

• Develop and implement a winning sales and marketing strategy for both group and retail business with clear goals, deliverables and timelines.
• Create a cohesive, motivated and well-directed team that aspires to achieve the objectives of the team.
• Play an integral role as a member of the executive team of the company.
• Brand equity development.
• Develop a robust method of measuring and reporting the performance of the various facets of the business and effectively addressing areas of under-performance.
• Maintain and develop marketing opportunities through networking with role players/ corporate clients/union leaders.
• Build close relationships with key brokers, brokerages and broker affiliations.
• Demonstrate creativity and flair of generating ideas and angles.
• Be comfortable with presentations to corporate decision- makers as well as large audiences.
• Effective management and control of production and manpower budgets/targets as per agreed standards.
• Manage the human resources (training & development) and industrial relations issues; grievances and disciplinary procedures.
• Market intelligence and crafting effective tactics to counter competition efforts.
• Conduct regular Product comparison analysis at a technical level and make recommendations to our product development team to further expand / improve on our existing product suite
• Project management.

Job Requirements

• Relevant marketing / commercial degree. A post-graduate degree will be advantageous.
• Minimum of 5 years marketing- and sales management experience in a financial services industry with a proven track record.
• Excellent written and verbal communication skills.
• Strong leadership-, motivational- and management skills
• Ability to network and negotiate across all levels.
• Focussed, assertive, analytical, self motivated, innovative and results -oriented.
• High level of integrity and trust.
• The ability to work under pressure and meet deadlines.
• High level of emotional intelligence.
• Proven interpersonal, entrepreneurial, leadership and business skills.
• A deep understanding of financial services markets, products and services.
• Good business acumen
• Passion for excellence and life in general

Applications:

Interested individuals should submit their applications and curriculum vitae to

The Human Resources Manager,
Metropolitan Life Kenya, Mezzanine Floor,
International House, Mama Ngina Street,
P.O. Box 46783, GPO-00100,
Nairobi, Kenya;

or email to hr@metropolitan.co.ke by Friday 11th November 2011

Airtel Rwanda Managers Jobs in HR, Acquisition, Customer Service, Finance, Marketing, IT, Legal & Regulatory Affairs, SCM, Zonal Business and Networks

Here’s your opportunity to kick - off an exciting career

We are looking for suitably qualified candidates to fill the open positions in the following areas.

Airtel Rwanda

Human Resource Manager

Job Purpose:

To facilitate and implement HR strategy in the country in conjunction with the regional / zonal business managers using consultative and influencing skills in order to hire, retain, engage and develop best in class talent in the zone / region.

Qualifications:

• Bachelor’s degree in Human Resources / Social Sciences.
• A professional qualification of CIPMN, CIPD, SHRM is desirable.
• Solid problem-solving and business acumen skills.
• Proven organizational development, performance management and employee relations skills.
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships.
• Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization.

Acquisition Manager

Job Purpose:

To formulate & ensure implementation of effective & efficient acquisition strategies for Rwanda so as to enhance the leadership position in customer market share and to identify the new segments for acquisition and therefore plan & implement the strategy to penetrate the same with leadership position.

Qualifications:

• At least 8-10 years working experience. Of these, 2-3 years should be in telecom sales / marketing.
• A recognized postgraduate degree in Management with specialization in Marketing.

Customer Service Manager

Job Purpose:

To formulate, implement, manage and monitor plus one zonal / regional customer services plan through effective process implementation, integration and improvement and service differentiation in order to enhance brand loyalty, customer delight and service cost efficiency.

Identify and improve processes that will ensure Revenue growth by retaining High Average Revenue per Unit customers. Support and implementation of customer service delivery strategies in the Region in conjunction with Head Quarters Team to ensure alignment.

Qualifications:

• 8-10 years with a minimum of 3 years in management role preferably within the Telecoms industry as well as BPO experience is required.
• University degree and MBA with specialization in Operations Management is preferable.
• Professional Certification that shows adept skill in CRM.

Finance Manager

Job Purpose:

To manage the Operating Expenditure Accounts Payable and Sales services functions to ensure that liabilities / Sales Proceeds are fairly stated in accordance with applicable local and international Accounting standards (under guidance from central office) and proper reconciliation of Float / Dealer Accounts in order to achieve business efficiencies.

Qualifications:

• Minimum of 7 yrs of experience, handling independently the accounts for a large zone or a small company.
• University Degree in Finance / Accounting or related discipline.
• Student Member of Accountancy Body.
• Proficient in the use of Microsoft Office tools.
• Adept user of Accounting packages; Oracle ERP.

Brand & Trade Marketing Manager

Job Purpose:

To achieve business goals and brand saliency by devising strategy for the Opco in line with the overall brand strategy. To ensure brand visibility support to the Sales team through on-shop visibility and outdoor advertising. Improve revenue enhancement. Delight measure in terms of Schemes and Promotions.

Qualifications:

• University Degree.
• Post Graduate Diploma in Mass Communication or MBA.
• 8-10 years of work experience in similar industry / organizational setup with some work experience in advertising agency will be an added advantage.

IT Manager

Job Purpose:

To manage alt IT systems & processes in areas of Business Support System / Operation Support System / Internal apps / Value Added Services (VAS) / Contact Center technology — in line with business requirements and strategic direction of the company. Proactive engagement with business users to capture their requirements and Ensuring IT processes are followed.

Qualifications:

• Bachelors of IT.
• 7-10 years experience.

Head legal & Regulatory Affairs

Job Purpose:

Oversees the country entire legal and regulatory function with objective of protecting the company’s interest. Responsible for setting the overall philosophy and strategy of the country
regarding legal and regulatory matters.

He / she will also ensure that all practices, policies, and business activities of the country fall within the bounds of the organization’s legal posture and compliance.

Proactively manages and mitigates risks and opportunities in the Rwandese regulatory landscape and environment.

Builds and maintains strong relationship with key regulatory, legal and government stakeholders.

Qualifications:

• Bachelor’s Degree in law.
• LL.M or a Masters in Business Administration would be an added advantage.
• 5+ years with emphasis on corporate law and regulations, out of which at least 3+ years leadership and management experience in Telecommunications.
• Excellent knowledge of laws and regulations applicable to the OPCO and entire corporation.
• Able to handle, prioritize, multiple projects simultaneous.

SCM Manager

Job Purpose:

To manage and Control all aspects of Supply Chain Management, from quote to cash, to ensure that the internal customer expectations for deliverables in terms of time, cost and quality are met, in line with Business Objectives.

The candidate should have 8-10 years of experience in Supply Chain Management.

The Area of expertise is listed below:

• Procurement— Must have exposure to procurement preferably in the area of Network, IT, Marketing and local Admin.
• Warehousing and logistics—Must have experience of warehousing, Inventory Management, Dealing with CHA and Customs and logistics partners.
• Experience in working with ERP system will be added advantages.

Zonal Business Manager

Job Purpose:

To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising / influencing multiple teams to deliver operational excellence in customer service, channel management and market expansion.

Qualifications:

• A recognized postgraduate degree in Management.
• Minimum 5 years experience in Sales and marketing, at least 2 years of which must have been at a middle management level handling independent businesses.

Networks

Job Purpose:

To coordinate, manage, control, support and track day to day network operations through network partners in order to provide customer delight through plus one network quality, availability and coverage.

N/W Planning — Responsible for 2G & 3G RF Planning.

Understanding of TX wilt be added advantage.

Qualifications:

• Bachelor of Electronic Engineering or Telecoms Engineering (Masters Degree in Engineering a plus).
• Sound knowledge of Mobile Network O&M.
• Minimum 5 years of varied experience in operation and maintenance in the Telecom industry, 2 of which should be in years managerial experience in a GSM/mobile company.
• With at least 2 years senior management experience in an area of network operations.

Application Process:

Interested applicants should send their detailed CV’s and application letters to Hr.Hq@airtel.com by 14th November, 2011.

Applications should be addressed to The Talent Acquisition Manager, Airtel Africa.

Only shortlisted candidates will be contacted.

Airtel, the 5th largest telecoms company in the world and a fortune 500 company, is now in Rwanda

Airtel Centre of Excellence Country Financial Reporting Head , Francophone Financial Reporting Head and Service Delivery Head Jobs - Nairobi, Kenya

Here’s your opportunity to kick - off an exciting career

We are looking for suitably qualified candidates to fill the open positions in the following areas.

Airtel Centre of Excellence (ACE) - Based in Kenya

Country Head Financial Reporting

Responsible for overall audited financial reporting (Both IFRS and Local GAAP) of the Operating Country to all stakeholders (internal and external).

Issuing/implementing accounting guidelines and Financial Reporting Processes.

This position wilt act as bridge between Operating Countries and Nairobi Airtel Centre of Excellence.

Qualifications

• Chartered Accountant / MBA / ICWA, Master Degree.
• At least 5 years post qualification experience.
• Expert knowledge of Accounting Policies: Local GAAP, USGAAP & IFRS.
• Previous usage of Oracle, Hyperion / Gognos is an added advantage.
• Knowledge of French.

Head - Financial Reporting - Francophone

Job Responsibilities

• Responsible for overall audited financial reporting (Both IFRS and Local GAAP) of African Francophone Operating Countries to all stakeholders (internal and external).
• Issuing accounting guidelines and Financial Reporting Processes, this also includes End 2 End responsibilities of all Financial Reporting related activities, including monitoring of Airtel Centre Excellent SLA’s.
• This position will act as bridge between the Francophone Operating Countries and Nairobi Airtel Centre of Excellence.
• Driving Business for financial controls and efficiency on working capital.
• Coach, mentor and motivate the team to improve performance on an ongoing basis.

Qualifications

• Chartered Accountant/MBA/ICWA and any other relevant Post Graduate qualification.
• At least 10 years post qualification experience.
• Expert knowledge of Accounting Policies: Local GAAP, US GAAP & IFRS.
• Previous usage of Oracle or Hyperion/Gognos is an advantage.
• Knowledge of French.

Head - Service Delivery

Job Purpose

• Lead the Service Management function of Shared Services Centre and ensure tracking and reporting of the overall quality, performance and control requirements.
• The primary role of the service management head is to ensure service orientation across the delivery organization and measure and improve client satisfaction.
• Integrate business intelligence data into a single system for the purpose of providing insight to the senior management that can use the system to manage business strategies on an on-going basis.

Qualifications

• Professional Degree (Finance / Accounting / Audit or Supply Chain).
• Post Graduate Qualification will be an added advantage.
• Experience of 5-7 years in working / managing Finance & Accounting, Supply Chain Management, HR processes, Audit, with significant experience in Service management process in a Opcos / Shared Services environment.
• Experience of working on various service management tools.
• Experience in Telco industry.

Application Process:

Interested applicants should send their detailed CV’s and application letters to
hr.hq@airtel.com by 14th November, 2011.

Applications should be addressed to The Talent Acquisition Manager, Airtel Africa.

Only Shortlisted candidates will be contacted.

Airtel, the 5th largest telecoms company in the world and a fortune 500 company, is now in Rwanda

Airtel Business Planning & Analysis, Decision Support Systems, Governance, Taxation and Treasury Jobs in Kenya - Passive Infrastructure

Here’s your opportunity to kick - off an exciting career

We are looking for suitably qualified candidates to fill the open positions in the following areas.

Passive Infrastructure (Based in Kenya)

Business Planning & Analysis

Positions Available

Head Business Planning and Analysis:- Experience of 8 - 10 years.

Assistant Manager Business Planning & Analysis:- Experience of 4 - 6 years.

Job purpose

• Consolidate and report MIS in a multi country environment by Country & by segment.
• Organize and ensure monthly review of Financial Performance against Budgetary targets of the business for the Head Office.
• Monitor Financial & Operational KPIs, identify variances, recommend proposals to achieve business target.
• CPA/MBA.
• Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.
• Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.
• Exposure to working at a Head office of a Multi country operation.
• Preferred background being telecom / service industry / Infrastructure segment.
• Knowledge of English / French / Swahili.

Decision Support Systems

Positions available

Head Decision Support Systems:- Experience of 8 to 10 years.

Assistant Manager Decision Support Systems:- Experience of 4 to 6 years.

Job purpose

• Evaluate and recommend Opex and Capex proposals which are supported with a defined Business Case and aligned to benchmarked KPIs.
• Define a Decision support System through automated workflows using tools such as Zero Based Costing to evaluate business decisions.

Qualifications & Experience

• CPA/MBA.
• Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.
• Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.
• Exposure to working at a Head office of a Multi country operation.
• Preferred background of assessing investments in capital expenditure in telecom / service industry / Infrastructure segment.
• Knowledge of English / French / Swahili.

Governance

Positions available

Head Governance:- Experience of 10 to 12 years.

Assistant Manager Governance:- Experience of 4 to 6 years.

Job purpose

• Define and establish a Governance framework for the organization comprising compliance to Statutory norms in a multi country environment covering banking regulations, taxation & financial reporting as per Local GAAP, company policy & procedure.

Qualification & Experience

• CPA/MBA.
• Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.
• Knowledge of Statutory norms in a multi country environment.
• Exposure to an ERP environment — preferably Oracle / SAP for a multi country organization.
• Preferred background of assessing controls in telecom / service industry / Infrastructure segment.
• Exposure to working at a Head office of a Multi country operation.
• Knowledge of SOX procedures & compliance requirements of countries in Africa.
• Knowledge of English / French / Swahili.

Taxation

Positions available

Head Taxation:- Experience of 10 to 14 years.

Assistant Manager Taxation:- Experience of 4 to 6 years.

Job purpose

• Define, cascade, manage and monitor systems & processes ensuring compliance of Tax Regulations — both Direct and Indirect Taxes in a multi country environment.

Qualification & Experience

• CPA/MBA.
• Knowledge of Accounting Standards under Local Country GAAP / IFRS / OHADA norms.
• Knowledge of Taxation regulations in a multi country environment.
• Exposure to working at a Head office of a Multi country operation.
• Exposure to an ERP environment — preferably Oracle / SAP for a multi country organisation.
• Knowledge of English / French / Swahili.

Treasury

Positions available

Head Treasury:- Experience of 10 to 14 years.

Assistant Manager Treasury:- Experience of 4 to 6 years.

Job purpose

• Design and implement efficient cash management practices to support working capital needs of the company.
• Liaise with Banks in a multi country environment to review and facilitate banking & cash management needs of the company for both fund based and non-fund based facilities at each country.

Qualifications & Experience

• CPA/MBA.
• Knowledge of Banking regulations & Compliance as prescribed in a multi country environment.
• Knowledge of Foreign Currency Regulations in a multi country environment.
• Exposure to working at a Head office of a Multi country operation.
• Exposure to an ERP environment — preferably Oracle / SAP for a multi country organisation.
• Knowledge of English / French / Swahili.

Application Process:

Interested applicants should send their detailed CV’s and application letters to Hr.Hq@airtel.com by 14th November, 2011.

Applications should be addressed to The Talent Acquisition Manager, Airtel Africa.

Only Shortlisted candidates will be contacted.

Airtel, the 5th largest telecoms company in the world and a fortune 500 company, is now in Rwanda