Thursday, 3 November 2011

Ericsson Implementation and Field Services Renewable Energy (SME) (4 Posts)

We are a leader in the international telecommunications industry and are looking to recruit dynamic, first class professionals to fill the following position in our office in Nairobi, Kenya but working towards our offices across Sub-Saharan Africa.

We offer an excellent working environment, good training prospects and an attractive compensation structure.

Implementation and Field Services Renewable Energy (SME) - 00033245

Responsibilities
  • Work with Engagement Practice lead & Customer Unit (CU) Core 3 teams to expand new business but also secure / develop existing business,
  • Enable and support the CU Core 3 teams to sell holistic EESS solutions based on the complete Ericsson products and services portfolio,
  • Capture innovation and re-use,
  • In some cases perform the CSR Core 3 role (product and services solution) on large projects,
  • Manage a group of products/services solutions for the market area during the product life cycle by formulating a product marketing plan to support Ericsson objectives,
  • Conduct marketing and value proposition in the products/services area to Ericsson customers,
  • Co-ordinate product/services marketing with the Core 3 teams and Engagement Practice lead,
  • Support sales activities in the Core 3 teams and Engagement Practice lead,
  • Know strengths and weaknesses of competitor solutions,
  • Anticipate future needs in the market area by following industry and market trends,
  • Find new products and solutions and introduce them in the market area with the goal of increasing Ericsson revenue and profitability,
  • Track performance of installed product base and evaluate expansion and upgrade opportunities,
  • Provide product/services information to Core 3 teams, Customers, Engagement Practice and Regional Operations organisation (i.e. Competence Center),
  • Support Core 3 and Engagement Practice lead with Commercial Support such as business model development and pricing models,
  • Product configuration for proposals (BoQ, Verdi),
  • Work on SoC for RFP/Q,
  • Drive new product/services introduction in the region,
  • Build long term customer relationships and position Ericsson as a business partner,
  • Ensure best practice knowledge management within the practice,
  • For incoming opportunities, drive discussion to agree engagement model,
  • Responsible for getting the interface approvals for products/services in practice area (if applicable),
  • Support Engagement leads in developing the value propositions for engagements with customers,
  • Support development of business cases by providing product related information, by performing product/network dimensioning,
  • Develop strategy, business plan and forecast for product/services introduction into the region,
  • To conduct technical marketing with value proposition within the product/services area, by doing technical presentations and arranging product seminars for the customer and internally within Ericsson. Increase customer's awareness of Ericsson products, services and solutions and respond to customer requests,
  • Provide commercial support to Customer Accounts and Engagement Practice teams with TCO and Business plans,
  • Communicate and co-ordinate products, services and solutions strategies and market messages and roadmaps and manage products throughout product life cycles,
  • Act as interface to BU and Operations relaying key messages of product /services development and strategies,
  • Work with Sourcing to obtain the best 3PP for the EESS possible. The technical evaluation is the responsibility of the SME.
Key Qualifications

Education: Tertiary education in Electrical Engineering or similar

Experience
  • Minimum of 2 years of Telecom experience
  • Minimum of 2 years with power and/or "green" energy solutions
Skills and Competencies

Technical
  • track record of sales and delivery within the practice area
  • record in engaging with C-level at customers to sell and deliver in the practice area
  • command the attention and respect of senior personnel in the customer
  • product/services knowledge within the area of responsibility (E/// & EESS)
  • competitor's product/services within the area of responsibility
  • computer literacy
  • analytical capabilities
  • versatile consultative sales approach
Business
  • sales capabilities
  • identifying cross-unit opportunities
  • Ericsson organisation knowledge
  • customer orientation
  • business development skills
  • fast and unambiguous decision-making
Human
  • good knowledge in written and spoken English
  • good presentation skills
  • team player
  • dedication and commitment
  • driving force and proactive attitude
  • internal and external communication skills
Job: Sales Support

Primary Location: KE-110-Nairobi

Other Locations: GH-Accra, NG-Lagos, SN-Dakar, ZA-GT-Johannesburg

Schedule: Full-time

Job Posting: 01-Nov-11

Unposting Date: 15-Nov-11

Job Type: Standard

Number of Openings: 4

Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles

Ericsson Solution Manager - LTA (Packet Core) Job

We are a leader in the international telecommunications industry and are looking to recruit dynamic, first class professionals to fill the following position in our office in Nairobi, Kenya but working towards our offices across Sub-Saharan Africa.

We offer an excellent working environment, good training prospects and an attractive compensation structure.

Solution Manager - LTA (Packet Core) - 00036251

Customer

Airtel is the 3rd largest globbal mobile operator by subscriber base, with over 210 million subscribers across 19 different markets.

In Ghana, Airtel is challenging the incumbent competitors with a "showcase" 2G /3G network that includes the latest broadband technology, advanced consumer features and a rapid rollout of coverage and capacity.

We are recruiting an experienced Customer Solution Manager to be at forefront in delivering the solutions and products that will make Airtel succeed in its business objectives.

Job Purpose

The Customer Solutions Manager leads the technical interface towards the customer, and is Customer Solutions Responsible in Ericsson's Core 3 organization structure.

In this role, you to take an active role in creating awareness of technology advances, in selling established and new products from the entire Ericsson product portfolio, and in ensuring customer satisfaction with the delivered solution.

Part of the CSM duties will be to support regional design and planning activities in Ghana and other Northwest Region markets.

Job Description
  • Present and offer Ericsson's product portfolios and technical solutions in response to Airtel's needs and in support of their strategies to remain competitive in the telecommunication industry.
  • Design, plan, offer and order the required additional traffic capacity expansion need to support Airtel growth and expansion plans in the region
  • Support and mentor junior CSM in their efforts to fulfil both managed capacity and new sales opportunities
  • Assist the project and rollout team in the deliver of proposed solution deliverables
  • Functionally support a team of remote network planners in their efforts to correctly dimension and design Airtel networks in the region
  • Identify opportunities to improve or add functionality on products and solutions
  • Conduct technical marketing by presenting technical solutions and products to customer
  • Create solutions strategies that optimize the network cost and price. Support development of business cases to justify adoption of new technology.
  • Define, manage and verify solutions in customer projects, including handling and management of third party products and suppliers.
  • Serve as "Solutions Responsible" for new offers, including creation of the network design, preparation of the Bill of Quantity using ECP and VERDI tools, and completion of the Statement of Compliance
  • Establish and maintain key technical relationships within Airtel through formal and informal interactions.
  • Coordinate activities with business unit and regional support organizations. Ensure that they remain informed of customer initiatives and project progress, and that they deliver needed project input.
  • Ensure that the work within the area of responsibility is performed in accordance with: Ericsson Business Processes, goals, policies and directives, Customer requirements, agreements and commitments
Qualifications

Professional / Technical
  • Bachelor's degree or the equivalent in Electronic Engineering with a post grade business qualification MBA or such
  • Minimum 8 years in the Mobile Systems network environment with at least 3 years relevant professional experience in dealing with telecom operators
  • Good knowledge of Ericsson configuration tools such Verdi, ECP, SAP, Ester & Piwin
  • Familiarity with Ericsson work processes and procedures
  • Technical knowledge of the Ericsson portfolio
  1. Switching and routing
  2. Radio base stations
  3. Mobile Data
  4. OSS
  5. Transmission
  6. Support systems
  7. Service Layer Products (MMS, PTT, etc.)
  8. Value Added Services and Charging Systems
  • Strong Design and planning background with the ability to turn traffic profiles and growth figures in to HW and SW Expansions
  • Ability to manage the technical part of a tender
  • Strong verbal and presentation techniques
Business
  • Understanding the Customer's and Ericsson's business case
  • Knowledge of competitor's products, financial strength, solutions, pricing, business methods and customers.
  • Knowledge of country and end user situation regarding existing and future telecommunications systems and potential need of new services
  • Business and financial awareness to ensure understanding of implications of various courses of action on costs and revenues.
Human
  • Ability to convey messages and to share knowledge and experiences in a clear and open manner in the English language
  • Ability to co-operate and interact with colleagues within the team, as well as across the organization
  • Ability to adapt to new challenges, identify and introduce changes in order to meet future requirements
  • Ability to respect, understand and benefit from different cultures.
  • Creative, innovative, analytical, cooperative, pleasant, team-player, self-motivated and possessing a strong commitment to excellence and customer service.
Job: Specialist Sales

Primary Location: KE-110-Nairobi

Schedule: Full-time

Job Posting: 27-Oct-11

Unposting Date: 07-Nov-11

Job Type: Standard

Number of Openings: 1

Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles

Personnel Manager

A large manufacturing company wishes to recruit a Personnel Manager.

As this is a key position in the organisation, the successful candidate should:-
  • Ideally be over 35 years of age
  • Be result-oriented and able to demonstrate a track record of successful implementation and process in related areas
  • Must have at least five years experience in a similar position in a busy commercial environment
Have the following:
  • Degree in Humanities
  • Experience in planning, budgeting and executing strategies
  • Be conversant with Kenya Labor Laws
  • Experience in negotiating collective bargaining agreements with the unions
Applicants should forward a detailed CV to P.O. Box 18488 - 00500 Nairobi by latest 30th November 2011

Wednesday, 2 November 2011

Counter Sales Executives - Mobile Phone Retail Shops - Nairobi, Kenya - Mobile Phone Retail Shops (20 Posts)

Counter Sales Executives (20)

Industry: Mobile Phone Retail Shops

Location: Nairobi

Our client, a major mobile phones retailer with outlets in most of the major towns in Kenya, is rapidly expanding and looking for additional counter sales executives. This is a full time position and we are looking for result oriented candidates who are willing to work for long hours including weekends and holidays.

The ideal candidates will be responsible for retail sales at the counter as well as;
  • Persuade customers to buy the company products by demonstrating their superiority and functionality
  • Ensuring attractive display of the products at the prominent place inside the shop
  • Communicating customer feedback to the management
  • Service follow-up of faulty products .This is done by being in constant touch with the customer and the service department of the company.
  • Applicants must have a pleasant personality, good presentation and communication skills.
Education Qualification:
  • This position is ideal for diploma/ certificate holders in Marketing or any business related course.
  • Candidates with KCSE qualifications and a commercially aware personality encouraged to apply.
  • Experience in sales and promotions will be an added advantage
  • Degree holders should not apply
If you have the skills and competences for this role, send your CV ONLY to
jobs@flexi-personnel.com by Monday 7th Nov 2011

Only serious candidates need apply

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