Relationship Manager - Medium Enterprises - Standard Chartered

Job Title: Relationship Manager - Medium Enterprises

Job ID: 306994

Job Function: Consumer Banking

Location: Kenya - SCB

Full/Part Time: Full-Time

Regular/Temporary: Permanent

Job Description

The role holder is required to market and manage ME customer relationships through a pro-active and consultative approach and detailed understanding of existing customers’ business(es) to enhance profit and;

Acquire profitable new customers for the ME Banking business through the creation, development and maintenance of high quality advisory relationships, that includes effective consultative selling and creative structuring of financial solutions (within segmentation boundaries).

Key Roles & Responsibilities

• Work directly with customers to deepen and secure new business relationships through the analyses of needs and provision of products and services.
• Tailor products creatively to meet individual customer needs.
• Analyse and review quality of potential and existing business to ensure maximum profitability.
• Manage credit quality standards through effective risk management according to the Departmental Operating Instructions (DOI) and other SCB policies.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close partnership with Business Analysts and Credit Managers to ensure credit applications for new and existing facilities are correctly prepared in accordance with DOI.
• After consideration of individual case merits, recommend credits for approval by relevant authorities.
• Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.

Qualifications & Skills

• Graduate in Commerce, Economics, or equivalent.
• Knowledge in all major areas of Banking will be an added advantage (especially in Credit, Corporate, Operations, Treasury, Security documentation, etc.)
• Good Negotiation skills
• Good knowledge and understanding of group processes to enable speedy resolution of service issues
• Good team player
• Strong selling, interpersonal and networking skills
• Effective communication and presentation skills
• Credit Skills Assessment qualified

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion.

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

Standard Chartered - Programmer / Analyst

Job Title: Programmer / Analyst

Job ID: 306992

Job Function: Finance

Location: Kenya - SCB

Full/Part Time: Full-Time

Job Description

Design, develop and re-write existing Business Intelligence software for the Bank with liaison with the business owners.

Key Roles & Responsibilities

• Design & Develop software for the bank with liaison with the business owners.
• Code or write the new programs with proper commenting procedure.
• Re-write existing applications to new requirements.
• Do other programming associated jobs as deemed appropriate by management.
• Be the key person in report automation in the unit.

Qualifications & Skills

• Bachelor’s Degree preferably in Computer Science or Information Technology. Your programming experience must cover exhaustive skills in systems development with a commercial (rather than academic) bias.
• A solid grounding in all the development areas of at least one programming language which has lead to tangible results.
• Extensive and proven relational database experience using but not limited to SQL Server as the database engine is compulsory.
• Minimum of 3 years of intensive and demonstrated programming as a software developer on a windows platform.
• Experience in web technologies or banking software development preferably gained in a busy software development house or in a bank will be an added advantage.
• Demonstrate a thorough understanding of any CASE tool (Computer-Aided Software Engineering), it’s core functionality and indicate where your developments are currently in use.
• Must code passionately, have coding as a hobby and be self teaching, love learning and with a “smell” of other technologies.
• Can think logically and pay close attention to detail, full of patience , persistence, and have the ability to perform complex and analytical work, especially under pressure.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion.

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage.

By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

Graphic Designer Intern

Position: Graphic Designer Intern


Department: Sales and Marketing


Supervised by: Operations Manager


Role Objective/Summary


To produce visual solutions to the communication needs of the company, using a mix of creative skills and commercial awareness.


Duties and Responsibilities:

• Develop promotional materials for marketing which include: Press Releases, Newspaper Adverts, fliers, Posters, Brochures, etc.
• Ensure timely placement of advertisement orders by liaising with the dailies on adverts to be put on newspapers.
• Developing design briefs by gathering information and data to clarify design issues.
• Thinking creatively to produce new ideas, contributing ideas and design artwork to the overall task.
• Keeping abreast of developments in IT, particularly design programs.
• Working in consultation with the website designer and marketing specialists.
• Use a wide range of media, including photography and computer aided design to ensure production of accurate and high quality work
• Brainstorming and mocking up design ideas on better designs.
• Preparing and printing of staff identification cards, business cards, letter heads and complimentary slips.
• Any other duties assigned by the management.

Qualification

• A minimum diploma in graph design, degree will be an added advantage
• Expert Knowledge in Indesign, Photoshop, Illustrator and fireworks as well as Dreamweaver, SQL and content management system (CMS) will be an added advantage.
• Age 24 and above
• Can work under minimum supervision
• Have good communication skills.
• Excellent creative design, artistic and photographic

Interested candidates, please apply with your full resume stating qualifications, to recruitment@workforceassociates.net 


On the subject line indicate GRAPHIC DESIGN INTERN

Operations Officer

Operations Officer 

Summary

The purpose of this role is to carry out daily operations in order to meet company targets for growth and profitability.

Key Tasks

• Improve the operational systems, processes and policies in support of organizations mission, specifically, support better management reporting, information flow and management, business process and organizational planning
• Manage and increase the effectiveness and efficiency of support services through improvements to each function as well as coordination and communication between support and business functions
• Play a significant role in long-term planning, including an initiative geared towards operational excellence
• Oversee overall financial management, planning, systems and controls
• Oversee regular assessments and forecast of the company's financial performance against budget, financial and operational goals.
• Oversee short and long-term financial and managerial reporting Organizational effectiveness
• Increase the effectiveness and efficiency of support services through improvements to each function as well as coordination and communication between functions
• Drive initiatives in the management team and organizationally that contribute to long-term operations excellence
• Manage the day to day operations of the company
• Provide the consulting services on matters related to tax and insurance questions and business structure and growth
• Develop policies, systems and procedures to improve operational efficiency and support staff to implement Organizational leadership
• Contribute to short and long term organizational planning and strategy as a member of the management team
• Plan, staff and supervise all assigned work unit activities through managers to ensure a cohesive operational unit
• Provide advice, guidance and direction to subordinate executives and managers toward their professional development
• Liaise with the HR department in monitoring availability and flow of personnel
• Coordinate and confer with professional staff to resolve operating problems and difficulties and authorize department operational procedures within corporate framework.
• Serves as management team member
• Responsible for maintaining good working relationships and promoting good public relations in conjunction with the project managers and technicians
• Risk management
• In consultation with the HR and finance department, serve as primary liaison to legal counsel in addressing legal issues e.g., copyright, governing instruments, partnerships, licensing etc.
• Oversee organizational insurance policies

Knowledge and Skills Requirement

• At least three years experience in Finance management and Project Management
• Strong background and work experience in finance, projects and administration
• Excellent computer skills and proficient in Microsoft office
• Excellent communication skills both verbal and written
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives
• Excellent interpersonal skills and a collaborative management style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Knowledge of tax and other compliance implications

Interested candidates, please apply with your full resume stating qualifications, working experience, current/expected salaries to recruitment@workforceassociates.net

On the subject line indicate OPERATIONS OFFICER