CNFA Deputy Chief of Party / Livestock Specialist - Garissa Kenya (Re-Advertisement)

**Candidates who applied earlier are requested to REAPPLY**

CNFA is a Washington, DC-based, non-partisan, not-for-profit international development organization dedicated to stimulating sustainable economic growth and to reducing poverty around the world by nurturing entrepreneurship, agricultural enterprises and market linkages.

Applications are invited from qualified candidates for a three-year USAID funded program for the position of Deputy Chief of Party / Livestock Specialist based in Garissa, covering North East Province and Tana River District.

The successful candidate will serve a fixed term contract to 31st May 2013.

Principal Responsibilities

• Provides technical leadership for all issues related to the improvement of livestock productivity and competitiveness.
• Manage the day-to-day project operations in the Garissa office and regularly reports on the progress of project development to the COP.
• Provides programmatic guidance to the project staff based in Garissa.
• Manages, motivates, and evaluates local staff based in Garissa in close collaboration with COP.
• Supports the project COP for the preparation of the project narrative reports, annual work plans, and other documents.
• Maintains regular constructive communication with the two project sub-contractors i.e. KLMC and AGMARK.
• Develops project collaboration with the public authorities in the District of Garissa and particularly with the Ministries of Livestock Development, Agriculture and the Provincial Administration.
• Drafts project memorandums of understanding with partners and follows their execution.
• Promotes the project in North Eastern Kenya and seeks leverage with other projects, donors, and investors.
• Regularly visits project sites as well as the sub-contractor offices in those districts slated for intervention.
• Informs the project COP about all issues which could cause serious harm to the project as well as to CNFA’s reputation and business.
• Ensures that appropriate security procedures and roles are followed by the project staff and any other assignments or tasks at the request of his/her supervisor.

Qualifications

• Education Bachelor’s degree in livestock related field is required.
• Post graduate degree will be an added advantage

Work Experience: 

• A minimum of ten (10) years of progressive experience in program management.
• Extensive knowledge of pastoral production systems and expertise in dry land management is mandatory.

Languages Fluency in oral and written English and Kiswahili.

You will submit your resume and cover letter to jobs@cnfakenya.org and info@cnfa.org by Monday, 31st October 2011.

**Candidates who applied earlier are requested to REAPPLY**

Only short listed candidates will be contacted.

CNFA is an “equal opportunities” employer

The British Council Education Adviser (Sub Saharan Africa) Job Vacancy in Kenya

Our client, The British Council, is UK’s leading international organisation for educational opportunities and cultural relations, seeks to recruit a mature, experienced, self driven, dynamic and result oriented individual able to grow the portfolio business in the education sector, managing multiple relationships with external and internal stakeholders.

Education Adviser - SSA (Sub-Sahara Africa)

The individual, who must be able to work with a high level of autonomy, drawing on previous practice and policies to solve current operational and technical problems, will work closely with the Business Director and other Portfolio Managers to ensure successful delivery of ambitious business targets, network extensively with relevant sector, industry and client stakeholders.

Key areas of responsibility for the position are:- 

Managing and developing the Education Portfolio - Ensure the growth of education business portfolio in the SSA region by designing, monitoring and evaluating new and existing programs.

Leadership of Education Portfolio - To provide sector leadership and direction and ensure continuous portfolio learning and improvement is achieved.

Strategy Development and Delivery - Working with the team to identify, agree and address strategic priorities and challenges for the business, leading initiatives in the area of education.

Continuous Professional Development - Drive continuous learning and professional development in all areas of sector-based portfolio management in SSA, sharing best practice and learning across the wider organization.

Professional Networking & Stakeholder Management - Develop diverse professional networks which support development of industry best practice and develop new approaches and partnerships.

Leadership - Experience of designing and leading client facing services as well as ability to manage performance effectively across multicultural teams.

Business Management and Development - Managing relationships with customers, clients and stakeholders and ensure effective planning and management of the varied components of the role.

Financial Planning - Collaborate with other teams and departments to contribute towards achievement of organizational objectives.

The ideal candidate will possess post graduate qualifications and have an extensive knowledge of the education sector in SSA, evidence of having a network of contacts within the education constituency and a credible track record of working, in both a senior and consultancy basis, on education sector projects and programmes.

He/she will also be a person of high integrity who possesses good interpersonal, planning, organisational and team building skills.

Applicants who meet the essential requirements of the post should send detailed CV, cover letter, names of three referees and their email/telephone contacts to info@oresrecruitment.com by November 4th, 2011.

We will respond to those candidates who are short-listed for interview.

Our client is an Equal Opportunity Employer

Aga Khan University Faculty of Arts and Sciences in East Africa - Executive Officer Job Vacancy

The Aga Khan University (AKU) is committed to international standards of excellence in education, research and service.

The University strives for quality, access, impact and relevance in all its programmes and selects its faculty, staff and students on the basis of merit, irrespective of gender, race, religion or domicile.

AKU is currently planning a major expansion of its existing work in East Africa, in medicine, nursing and teacher education.

Planning is also underway for the Faculty of Arts and Sciences in East Africa (AKU – FAS, EA) which aims to be an innovative, responsive, accessible and world-class institution, partnering with major international academic institutions.

AKU – FAS, EA is seeking to recruit an appropriately qualified individual as Executive Officer.

Reporting to the Head of Academic Planning, AKU-FAS, EA, s/he will be responsible for the day to day implementation of both the strategic and annual goals and objectives of the planning team.

S/he will be expected to provide leadership in the implementation of the Institution’s philosophy, mission and overall strategy.

Candidate Profile:
The candidate must be able to grasp the practical implications of visions, ideas and community aspirations with an ability to balance the need for continual innovation and the rigours of planning and institution building.

S/he should demonstrate a grasp of complex, rapidly-expanding institutions and multi-faceted relationships.

Requirements:
Candidate should hold a Masters Degree (Ph.D. is desirable) with a proven record of professional integrity, vision-driven leadership, development, motivation of personnel and networking withmultiplicity of diverse stakeholders.

The ideal candidate should be a seasoned management professional with at least 10 years experience, 5 of which must be at senior management positions.

To Apply:
Applications including curriculum vitae, and copies of academic and professional certificates and addresses (postal and email) of three referees should be sent to, the

Director, Human Resources,
P.O. Box 30270 - 00100,
Fax: (+254 20) 374 7004, Nairobi, Kenya

or via e-mail: fas.recruitment@aku.edu so as to reach not later than 4th November, 2011.

For more detailed information on this position , please visit:www.aku.edu

Customer Service Executives

Our client is a reputable international insurance company, dealing with property and general insurance looking to engage four (04)Customer Service Executives to deliver on customer retention initiatives.

Key Responsibilities:-

• Handle calls within pre-determined service guidelines.
• Maintain customer experience levels within the quality standards stipulated.
• Update customer information on the CRM.
• Adhere to Data Protection policy with regards to confidentiality of customer details.
• Handle complaints in a polite and professional manner.
• Understand and adhere to the escalation process.
• Prepare daily shift hand-over report

Qualifications, skills and work experience:

• A degree from a recognised tertiary institution
• Fluent in the English Language (must be well spoken)
• Good IT literacy skills
• Excellent communication skills
• Ability to multi-task
• Minimum of six (06) months experience in a similar role

Key competencies and attributes:

• Ability to handle complaints in a polite; empathetic and professional manner
• Remains calm when faced with difficulty or angry customers.
• Initiative to update self on new and current products and/or services, pricing and promotions
• Ability to handle busy periods by managing one’s stress levels.
• Maintains a positive attitude and enthusiasm when faced with routine work

Closing date: Wednesday, 28th October 2011.

Application process:- www.horizoncontactcenters.com/careers