Safaricom - Enterprise Technical Support Engineer

We are pleased to announce the following vacancy in the Service Assurance & Quality Department within the Technology Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Enterprise Technical Support Engineer

Ref: TECHNICAL _ ETSE_OCT_2011

Reporting to the Enterprise Technical Assistance Manager; the holder of the position will

• Ensure service availability to all clients by offering 2nd level support to escalated trouble tickets;
• Respond to and act on escalated trouble reports from SMC within the day;
• Troubleshoot and solve ticketed incidents within SLA.

Key Responsibilities

• Attend to, resolve and write report on SMC Escalations and ticket closed within the day;
• Drive activities required to ensure maximum availability of service;
• Familiarize with advanced IP and emerging technologies and provide 2nd level technical support on the same;
• Engage on service diagnostics /audits & assess the system readiness regularly;
• Comprehensive Fault Reports detailing failure issues.

Minimum requirements

• BSc Computer Science, or Bsc. Electrical & electronic engineering, Telecommunication engineering;
• Qualified IP /Wimax Support Engineer with CCNA, or equivalent with university degree from a recognized university;
• At least 1 year hands-on experience on Wimax, RF systems, GPON, cloud computing, MPLS, Wi-Fi;
• Thorough understanding of IPv4 ,IPv6, Linux/Unix Operating Systems;
• Valid driving license with minimum 2 year experience;
• IT proficiency skills in MS office suite;
• Knowledge and skills in Wimax systems, Microwave backhaul systems backed by professional certification;
• Knowledge and Skills on Network Management systems for Wimax networks and Point to Point systems;
• Analytical skills and ability to monitor and explain trends and variances;
• Ability to meet strict deadlines and to work without supervision;
• Ability to relate well with both internal and external customers and work in teams;
• Skills and ability to train others and enhance their skills and competencies.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Monday 24th October, 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to:hr@safaricom.co.ke

Innovations for Poverty Action - Senior Project Manager - Ukunda (Coastal Region)

Buddy Reading Project

Position: Senior Project Manager 

Deadline to Apply: 31st October

Start Date: 1st December 2011

Location: Ukunda - Coastal Region

Innovations for Poverty Action is a nonprofit Organization in Kenya that innovates and evaluates approaches to solving development problems, and disseminates information about what works and what does not, to policy makers,practitioners, social entrepreneurs and donors around the world.

The HALI (health and literacy intervention) is an interdisciplinary study between several institutions in Kenya, the US and UK including the Graduate School of Education at Harvard University and the College of Charleston.

It is a large randomized cluster trial concerned with assessing the most effective way of improving educational outcomes among Kenyan primary school children. In 2012 we will add a new component to this work - the buddy reading project. This involves an older child conducting reading activities with a group of younger children.

The project aims to evaluate how successful this approach is in improving reading achievement among participants.

The Job 

We are looking for a Senior Project Manager to fill a position that has arisen in our Ukunda Office.

Description of work: 

The Senior project manager will work closely with academic researchers and field staff to perform a variety of tasks including, but not limited to:

• overall project management,
• budget management,
• logistics planning,
• providing regular feedback to team members and design mechanisms’ of improving work environment,
• organize data collection activities and ensure that the field team produces high quality data and that the surveys are store safely.

The anticipated manager should exhibit high standards of professionalism, have ability to train new hires and maintain good relations with the government officials, schools and parents.

This position entails 50% Field work and 50% office work.

The Candidate Profile: 

Required

• Bachelors or Master’s degree in Education or other social sciences
• Excellent management and organizational skills
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Well organized, detail-oriented, able to prioritize, and manage multiple tasks simultaneously with minimal supervision
• Demonstrate integrity consistent with the position’s significant financial and programmatic responsibilities
• Advanced user of Microsoft office suite (Excel, Word, Power Point), and the internet
• Experience with position responsibilities listed above

To apply: 

Please send a cover letter and detailed CV, 3 references, daytime phone number(s), and email address.

Your CV should include your scores or grades and other measures of academic achievement, and details about any relevant work experience.

Applications can be submitted to any of our branch offices,

or by email to jobs-kenya@poverty-action.org,

or by post office using P.O Box 373, Busia area code 50400 Kenya.

If you submit by email, please ensure that the subject line reads: “SENIOR PROJECT MANAGER.”REF NO: BR-2011-10-01

Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by the Senior Project Manager.

The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities.

Management reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Please note that IPA will never request any form of payment from an applicant.

Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization.

Please direct questions to jobs-kenya@poverty-action.org

Innovations for Poverty Action - Office Administrator - Kakamega/Bungoma

Position: Office Administrator 

Deadline to Apply: 4th November 2011

Start Date: 1st January 2012

Location: Kakamega /Bungoma with a possibility of relocating to other IPAK branch offices

Innovations for Poverty Action is a nonprofit Organization in Kenya that innovates and evaluates approaches to solving development problems, and disseminates information about what works and what does not to policy makers, practitioners, social entrepreneurs and donors around the world.

The Job

The office administrator will serve as a key member of the IPA-K management and will be responsible for functions associated with general office management, book-keeping, procurement, logistics and human resources assistance.

We are looking for an Office Administrator to fill a position that has arisen in our Kakamega / Bungoma office.

Tasks, Duties, and Responsibilities: Key Responsibilities:

• General office tasks including supervisory role and ensuring the proper functioning of the office.
• Assisting the procurement officers and the project leaders in the procurement processes including sourcing for quotations, purchasing of the office supplies and verifying the delivery of goods.
• Receive vehicle requests from project leaders and liaise with the logistics officer to ensure that vehicles are assigned to projects as required.
• Receive projects requests and disburse cash to project leaders as may be required from time to time in liaison with the accounts office.
• Keep records of all the projects returns, invoices, and receipts and send them to the main office’s accounts department.
• Keep records of new project hires and send the information to the Human resources officer as may be required from time to time.
• Make travel arrangements for the projects staff in liaison with the operations manager as may be called upon.
• Other functions as may be specified in the JD

Qualifications: 

Required

• College degree/ diploma in Business administration or any related social sciences
• At least two years working experience in a national or international NGO in an administrative capacity
• Accounting certificate with knowledge in QuickBooks is strongly preferred.

General Skills required:

• Excellent writing and communications skills.
• Ability to work independently, make decisions without close supervision; self motivated person.
• Organized, accurate, efficient and capable of handling detailed work assignments
• Demonstrate ability in Microsoft office computer packages.

To apply: 

Please send a cover letter and detailed CV, 3 references, daytime phone number(s), and email address.

Your CV should include your scores or grades and other measures of academic achievement, and details about any relevant work experience.

Applications can be submitted to any of our branch offices,

or by email to jobs-kenya@poverty-action.org,

or by post office using P.O Box 373, Busia area code 50400 Kenya.

If you submit by email, please ensure that the subject line reads: “OFFICE ADMINISTRATOR.”REF NO: FK-OA-2011-10-01

Disclaimer: 

The above stat cerements are intended to describe the general nature and level of the work being performed by the Office Administrator.

The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities.

Management reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Please note that IPA will never request any form of payment from an applicant.

Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization.

Please direct questions to jobs-kenya@poverty-action.org

Innovations for Poverty Action - Book Keeper Job Vacancy - Busia, Kenya

Position: Book Keeper 

Deadline to Apply: 4th November 2011

Start Date: 1st January 2012

Location: Busia with possibility of relocating to Kakamega / Bungoma

Innovations for Poverty Action is a nonprofit Organization in Kenya that innovates and evaluates approaches to solving development problems, and disseminates information about what works and what does not to policy makers, practitioners, social entrepreneurs and donors around the world.

The Job 

We are looking for a Book Keeper to fill a position that has arisen in our – Busia Office.

Description of work: 

Key responsibilities include:

• Keep records of all financial transactions within the organization in an orderly manner.
• Create and follow a filing system that is simple and easy to retrieve files.
• Post details of the daily transactions to the existing accounting software in this case Quick Books.
• Prepare check request forms in readiness for payments as soon as the invoices are received from suppliers and also make cash payments as per the financial policy of IPAK.
• Arrange and prepare weekly wage payments.
• Prepare & compute withholding taxes and other statutory deductions in accordance to the Law.
• From time to time prepare periodical financial reports as requested by the head office.

The Candidate Profile:

• At least CPA part I or its equivalent.
• Excellent command of accounting principles.
• Process thinker with excellent analytical skills.
• Excellent interpersonal and communication skills in English and Kiswahili.
• Well-developed skills in MS-Excel, MS-Word required, accounting package will be an added advantage
• Ability to work under pressure and under minimum supervision
• Ability to meet strict deadlines
• Confidential and self disciplined

To apply: 

Please send a cover letter and detailed CV, 3 references, daytime phone number(s), and email address.

Your CV should include your scores or grades and other measures of academic achievement, and details about any relevant work experience.

Applications can be submitted to any of our branch offices,

or by email to jobs-kenya@poverty-action.org,

or by post office using P.O Box 373, Busia area code 50400 Kenya.

If you submit by email, please ensure that the subject line reads: “BOOK KEEPER.”REF NO: FK-BK-2011-10-02

Disclaimer: 

The above statements are intended to describe the general nature and level of the work being performed by the Book keeper.

The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Please note that IPA will never request any form of payment from an applicant.

Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization.

Please direct questions to jobs-kenya@poverty-action.org