Job Title: Child Sponsor Relations Officer
Department: Child Development Program (CDP)
Reports To: Programs Manager
Contract Length: 3 Years
Position Location: Marsabit
Application Closing Date: 11th May, 2012
Essential Duties and Responsibilities
Key Result #1 – Manage Child Sponsor Communications and CDP Community Profiles
Duties will include:
- Learning and implementing FH’s Child-sponsor relations system
- Enforcing CDP communication policies, ensuring timeliness, accuracy and quality of all the required communications and reports.
- Coordination of information updates
- Quarterly verification of child process and monitoring child communication performance
Key Result #2 – Train Staff on the established standards of child sponsor communications
Duties include:
- To regularly update CDP personnel on their performance in meeting child-sponsor communication deadlines and other communication requirements
- Monitoring performance and quality of communication and give feedback to staff
- Establish and update ongoing reference information points on child sponsor requirements
Qualifications / Experience (Minimum)
- A strong Christian committed to serving the poor in line with our Vision Mission Values.
- Diploma holder in communication studies/secretarial studies/information technology or information science or its equivalent from a recognised training institution
- Proficiency in computer skills is a must
- Basic knowledge of computer programming will be an added advantage
- Experience in working with children and NGO experience
- At least 21 years of age
- A highly motivated self-starter able to work on own initiative under difficult situations
- Excellent interpersonal written and oral communication skills
- Ability to solve problems
Interested and qualified candidates should send their applications (clearly indicating their current or expected salary), updated CV with three referees, day telephone contacts to:
Human Resources Manager, FH Kenya,
P O Box 14978 -00800 Nairobi
or Email address: hr_fhkenya@fh.org
or drop them at our Nairobi Office.(Life Ministry Centre, 3rd Floor Jabavu Road, next to Kilimani Police station) latest by 11th May, 2012.
NB: Only shortlisted applicants will be contacted.